Summary
Overview
Work History
Education
Skills
INITIATIVES & PROJECTS
AWARDS & RECOGNITION
Timeline
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Jayasimha G

Bengaluru,KA

Summary

Dynamic Senior Operations Management and Service Delivery Manager with over 13 years of experience in the Financial Services industry, specializing in credit for High and Ultra-High Net-Worth (UHNW) clients. Expertise in risk management, process optimization, and strategic planning, driving business excellence through continuous improvement initiatives. Holds W30/B1 credit approval authority with a Maximum Exposure Amount (MEA) of USD 50M. Skilled in leading and developing high-performing teams, establishing service standards, and thriving in fast-paced, high-pressure environments to meet and exceed organizational objectives.

Overview

14
14
years of professional experience

Work History

Associate Manager

J P Morgan India Services Pvt Ltd
11.2017 - Current

Collaborated closely with credit risk managers, overseeing the comprehensive loan provision process for clients (HNW) and Ultra-High-Net-Worth (UHNW) clients across Asia and EMEA.

Key Responsibilities:

· Credit & Underwriting: Underwrite and structure Security-Based Lending (SBL), Term Loans, and derivative credit facilities secured by marketable securities (e.g., Equities, Mutual Funds, Private Equity), performing Loss Given Default (LGD) analysis to mitigate credit risk.

· Team Leadership & Management: Led an 08-member cross-regional team (Asia & EMEA) responsible for the full loan provision and renewal lifecycle. Successfully migrated the EMEA France Annual Review process from an onshore partner to India, enhancing operational efficiency.

· Portfolio Management & Operations: Oversee all aspects of daily portfolio management, including facility maturities, annual client reviews, temporary extensions, and collateral management. Coordinated with global partners on volume forecasting, capacity planning, and operational improvements.

· Stakeholder Collaboration & Due Diligence: Fostered cross-functional collaboration with Credit Risk Managers, Capital Advisors, and Bankers to accurately capture credit terms and conditions. Conducted in-depth client due diligence (KYC, AML risk, Jurisdiction risk) for various entities (PHC, LLC, Trust).

· Quality & Change Management: Oversaw quality control across Asia and EMEA regions, improving the quality score from 90% to 99% through targeted calibration. Led change management by developing BRDs, SOPs, KPIs, and KRIs to drive continuous improvement.

Investor Repurchase

Ocwen Financial Solutions Pvt Ltd
08.2015 - 11.2017
  • Fraud Analysis (Red Flag Review, Value Review & Quality Check Review).
  • Credit Analysis based on 4C’s Factor (Credit, Capacity, Collateral & Cash).
  • Risk Calculations based on Ratios (Front End Ratios/ Back End Ratios & Loan to value ratios (LTV)/combined loan to value ratios (CLTV).
  • Comparative analysis of Credit reports (Origination credit report Vs. Updated credit report).
  • Performing Quality Check (QC) for the work done by the SMEs for any types of errors & Omissions.

Officer

Tesco HSC
05.2014 - 08.2015
  • Pension benefit Calculation & Preparation of Pension Benefit Statements
  • Maintain detail audit trails for all operational activities and maintain effective documentation.
  • Review / Quality assurance assessments as per process documentation and ensure 100% accuracy.
  • Interact with stakeholders, support teams and payroll to solve day to day queries or seek related information to help improve business for customers
  • Monitoring Pension related adjustments in Payroll on weekly basis and escalate appropriately.

Financial Analyst

Ocwen Financial Solutions Pvt Ltd
07.2011 - 01.2014
  • Modifying loan terms based on investor, government guidelines and considering the customer’s financial statements.
  • Determining the sources of income and calculating the income from different sources by verifying all the income docs.
  • Checking thoroughly whether the customer is eligible for Government mod or an in-house mod.
  • Approving Government mod or in-house mod depending on the eligibility of the customer and changing the loan terms as per the new modification.
  • Declining the Government mod if not eligible and approving an in-house mod.
  • Notifying the customer whether any mod was approved or declined.
  • Timely resolution of Investor/Customer queries, which involves extracting information from the Company’s data sources and coordination with other departments.

Education

Bachelors of Commerce

Vijaya Degree College - Bangalore University
Bengaluru, India
01-2011

MBA - Finance

Sikkim Manipal University
01-2015

Skills

  • Leadership & Mentoring
  • Credit/Mortgage Underwriting
  • Process Design & Management
  • Quality Control & Operational Excellence
  • Project management
  • Collateral Analysis and Management
  • Risk Management and Mitigation
  • Process Optimization
  • Interpersonal Communication
  • Stakeholder management

INITIATIVES & PROJECTS

  • Pricing Exception Approval & Lending Value Cushion: Streamlined pricing exception approval from lending advisor & Regional Practice Lead in Annual review process instead of contacting to lender/banker. Resulted in soft 0.6 FTE saves.
  • Created monthly capacity and achieved 60 days buffer for annual reviews.
  • Led a global project called EDR on IPB Asia and EMEA Annual Review Automation, achieving a 25% improvement in Straight-Through Processing (STP).
  • Led the cross-functional development (Project, Tech, Front Office) of the Financial Disclosure Application, automating the client grading methodology switch (SAF to CQ) to comply with new ECB regulations. The successful deployment resulted in a quantifiable 0.5 FTE reduction in manual effort.

AWARDS & RECOGNITION

Process excellence Award, Team Excellence Award, Process Impact Award

Timeline

Associate Manager

J P Morgan India Services Pvt Ltd
11.2017 - Current

Investor Repurchase

Ocwen Financial Solutions Pvt Ltd
08.2015 - 11.2017

Officer

Tesco HSC
05.2014 - 08.2015

Financial Analyst

Ocwen Financial Solutions Pvt Ltd
07.2011 - 01.2014

Bachelors of Commerce

Vijaya Degree College - Bangalore University

MBA - Finance

Sikkim Manipal University
Jayasimha G