Java
Experienced professional adept in project management, team leadership, and consulting across diverse industries. Skilled in leading projects from initiation to completion, ensuring alignment with client requirements and timelines. Effective communicator with a talent for building strong client relationships and delivering tailored solutions to meet their needs.
Led and managed delivery operations for clients in the 401k and Professional Employer Organization (PEO) domains as Delivery Manager at Vensure Employer Services.
Leveraged expertise in consulting, project management, and domain knowledge to oversee implementation of strategic solutions and services.
Ensured client satisfaction and drove business growth through successful execution of delivery operations.
Played an instrumental role in leading and managing delivery operations for various clients.
Successfully implemented strategic solutions and services, leveraging consulting and project management expertise.
As Senior Scrum Master at Gritstone, a dynamic product company specializing in EdTech, MedTech, and FinTech solutions,facilitated and led Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives for each project.Provided guidance, coaching, and mentorship to multiple Agile teams to ensure adherence to Agile principles and practices.Implemented and enforce the Scrum framework across all projects, ensuring teams understand and follow Scrum roles, events, and artifacts.
As Project Manager at Nucore Software Solutions, led various strategic initiatives within the travel technology sector, contributing to the company's growth and success over a span of five years. Nucore's commitment to innovation and excellence provided a dynamic environment where I honed the agile project management skills and delivered impactful solutions to 800+ clients in 43+ countries following relevant sprint ceremonies.
As Test Engineer at Vascomo Software, a prominent player in the healthcare domain, I played an integral role in ensuring the quality and reliability of software solutions aimed at improving patient care and healthcare operations. Leveraging my expertise in software testing methodologies and healthcare industry knowledge, I contributed to the successful delivery of high-quality software products that meet the stringent requirements of the healthcare sector.
As Back Office Team Leader at Darwish Trading Co., a leading trading company in Qatar, I led a team of back office staff to ensure efficient and effective operations in support of the company's trading activities. Leveraging my leadership skills and industry knowledge, I facilitated the smooth functioning of back office processes, maintained high standards of accuracy and efficiency, and contributed to the overall success of the organization.
As Software Test Engineer for the Verizon FiOS Configuration Software project, I played a crucial role in ensuring the reliability and functionality of mission-critical telecommunications software aimed at configuring FiOS connections on customers' desktop systems. I was responsible for developing comprehensive test plans, executing test cases, and conducting various testing activities to validate software functionality, performance, and usability across diverse scenarios.
Java
C
PSQL
Jira
Azure
Google Data Studio
MS Office tools
401k Business Projects: Involved in various projects related to 401k business, including Relius and Salesforce integrations, as well as SEP, MEP, and PEP plans.
Healthcare App: Contributed to the delivery of a comprehensive mobile and web application focused on healthcare management. Facilitated integration with FreshDesk for customer support, Wellsource for Health Risk Assessment, Recurohealth for telemedicine, and Curalinc for mental health support. Ensured compatibility with iOS and Android platforms for improved user accessibility.
Automated Risk Evaluation Project: Collaborated on a project to automate the risk evaluation process for 401k participants, integrating with thirdparty for seamless functionality.
TRAACS: Played a key role in testing TRAACS, a comprehensive software solution for Travel Agency requirements, offering accurate accounting and streamlined processes. Conducted testing on graphic-oriented data analysis, double-entry accounting system, and integration with major Global Distribution Systems.
Medigreen: Contributed to the testing of an integrated Hospital Management System designed to enhance clinical process analysis and activity-based costing. Played a role in ensuring seamless flow of relevant information across the hospital to support decision-making for patient care, administration, and financial accounting.
Verizon CD and Portal: Responsible for testing various products aimed at installing Verizon internet services, including web applications for DSL and Fiber optics connection configurations. Conducted thorough testing of hardware devices such as DSL modems and routers on Windows (including Vista) and Macintosh operating systems.
401k Business Projects: Involved in various projects related to 401k business, including Relius and Salesforce integrations, as well as SEP, MEP, and PEP plans.
Healthcare App: Contributed to the delivery of a comprehensive mobile and web application focused on healthcare management. Facilitated integration with FreshDesk for customer support, Wellsource for Health Risk Assessment, Recurohealth for telemedicine, and Curalinc for mental health support. Ensured compatibility with iOS and Android platforms for improved user accessibility.
Automated Risk Evaluation Project: Collaborated on a project to automate the risk evaluation process for 401k participants, integrating with thirdparty for seamless functionality.
TRAACS: Played a key role in testing TRAACS, a comprehensive software solution for Travel Agency requirements, offering accurate accounting and streamlined processes. Conducted testing on graphic-oriented data analysis, double-entry accounting system, and integration with major Global Distribution Systems.
Medigreen: Contributed to the testing of an integrated Hospital Management System designed to enhance clinical process analysis and activity-based costing. Played a role in ensuring seamless flow of relevant information across the hospital to support decision-making for patient care, administration, and financial accounting.
Verizon CD and Portal: Responsible for testing various products aimed at installing Verizon internet services, including web applications for DSL and Fiber optics connection configurations. Conducted thorough testing of hardware devices such as DSL modems and routers on Windows (including Vista) and Macintosh operating systems.