Jayasree S
Coimbatore
Summary
Intend to build a career with leading corporate, with committed and dedicated people, which will help me to explore myself and realize my self-potential.
Overview
6
6
years of professional experience
Work History
ADMIN -STORES
GISHNU GEARS PRIVATE LIMITED
Coimbatore
12.2023 - Current
- Generate documents of inward bills and submitting to accounts for payment clearance
- Create vehicle movement documents as per government standards to move materials to other contract vendors and interdivision premises.
- Kept and tracked records for inventory, income and expenses, generating reports to check business health and growth.
- Maintained safe workplace by complying with health department regulations and safety standards.
Customer Relations Manager
EVM Automobiles private limited
Coimbatore
05.2021 - 03.2023
- Received exceptional customer feedback regarding customer service, product knowledge and complaint resolution efficiency.
- Supervised team of 5 employees tasked with resolving disputes.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
Customer Care Executive
Aadhi Honda
Coimbatore
01.2019 - 02.2021
- Kept customers accurate and updated information stored in excel as well as ERP for organisational, sales and customer care purposes.
- Ensured customer service stayed excellent, attentive and helpful by proactively going the extra mile to assist customer needs.
- Ensured positive customer experience was maintained by monitoring through introduction and customer care calls.
- Took ownership of enquiries, effectively handling any customer issues to ensure suitable resolutions for customers.
- Created customer awareness of goods, services and special promotions with creative advertising strategies.
Education
HSC -
Govt Girls Hr Sec School Erode, State Board
01.2012
SSLC -
Amala Metriculation Hr Sec School Erode, State Board
01.2010
B.E-ECE -
Rathinam Technical Campus Coimbatore, Anna University
Skills
- Mail handling
- Document management
- Administrative skills
- Database management
- Reception management
- Data Entry
- Scheduling
Areas Of Interest
- Telecommunication
- Complaint handling
Academicdistinctions
- Volunteer in ICONIX symposium at Rathinam Technical Campus
- Volunteer in stem cell and blood donation awareness
Father'sname
Mr. M. Sritharan
Personal Information
- Date of Birth: 11/15/95
- Nationality: Indian
- Address:2/240f dhanam nagar,Karayampalayam,Coimbatore-641605
Languages
- Tamil
- English
Projects
Design and Implementation of n x n Baugh Wooley Multiplier, 01/01/16 - 03/31/16, Caliber Embedded Technologies Coimbatore
Training
- Optical fiber splicing, UTL Technologies & Pvt. Ltd.
- Hands on training on PIC Microcontroller, Falcon Square
- Two days training on Mobile Servicing
- One day training on Embedded System, Azetech Ltd.
Disclaimer
I hereby declare that the above furnished details are true and correct to the best of my knowledge.
Timeline
ADMIN -STORES
GISHNU GEARS PRIVATE LIMITED
12.2023 - Current
Customer Relations Manager
EVM Automobiles private limited
05.2021 - 03.2023
Customer Care Executive
Aadhi Honda
01.2019 - 02.2021
HSC -
Govt Girls Hr Sec School Erode, State Board
SSLC -
Amala Metriculation Hr Sec School Erode, State Board
B.E-ECE -
Rathinam Technical Campus Coimbatore, Anna University
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