Results-driven Admissions and Program Operations professional with 6+ years of experience in application processing, data analysis, and stakeholder coordination. Proven track record in strategic thinking and program management. Recognized with multiple promotions for demonstrating high ownership and leadership in execution, training, and collaboration—consistently driving impactful results in academic operations.
Manage end-to-end admissions workflows, including applicant queries, eligibility checks, and interview coordination.
Conduct 5-year data trend analyses to support strategic decision-making.
- Migrate data from legacy systems to SAP for better efficiency and accuracy.
- Lead communications and coordination with financial institutions for candidate aid.
- Deliver training for new hires and support inter-department collaborations.
- Generate strategic reports for planning, audit, and compliance reviews.
Key Responsibilities:
- Managing application workflows, enrolments, and academic records
- Handling support tickets and escalations.
- Conducting course registration, scheduling, grade processing, and degree verification
- Leading data analysis for multi-year trends and comparison insights
- Coordinating financial aid processes and organizing bankers’ meetings
- Delivering training sessions for new hires and supporting inter-department collaboration
- Generating reports to support planning, audit, and compliance activities
- Assisted in end-to-end application verification and maintained accurate applicant records.
- Coordinated over 200+ interviews annually and ensured smooth scheduling.
- Conducted 300+ calls per program to students and interviewers for interview coordination and panelist engagement
- Actively contributed to strengthening alumni relations through consistent communication
- Supported admissions events and ensured high-quality applicant engagement
- Organized and maintained digital and physical records for application processing.
- Prepared error-free shortlists and provided support during interviews.
- Developed internal reports, presentations, and trackers used by the operations team.
- Upheld office schedule and calendar to coordinate workflow and meetings.
- Achieved management recognition during the internship.
CORE COMPETENCIES
- Application Processing
- Admissions Operations
- Program Management
- Stakeholder Engagement
- Data Analysis & Reporting
- Team Collaboration
- Time Management & Prioritization
- Training & Onboarding
TECHNICAL SKILLS
- SAP (Student Records)
- Microsoft Excel, PowerPoint, Word
- Google Workspace
- Virtual Meeting Platforms (Zoom, MS Teams)
Known for being jovial, collaborative, and solution-oriented. Enjoy creating comfort in teams, bringing lightness to stressful environments, and staying committed to continuous growth.
- Promoted twice within 5 years at ISB.
- Successfully handled 200+ interview processes annually.
- Recognized by stakeholders and leadership through formal appreciation emails.
- Led logistics and communications for high-profile bankers' meet at ISB.