Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista
Sisile Namdau

Sisile Namdau

Hotelier
Dimapur

Summary

Food and beverage professional with comprehensive background in elevating dining experiences and optimizing operational efficiency. Renowned for fostering collaboration and delivering consistent results in dynamic environments. Expertise in staff training and inventory management, ensuring seamless service.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Assistant Manager

Cheongdam Home Stay
08.2024 - Current
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Food and Beverage Executive

Mustard Resto Bar
03.2023 - 07.2024
  • Provided personalized service to VIP guests, anticipating their needs and exceeding expectations for memorable events.
  • Assisted in menu planning, offering insights into guest preferences and dietary requirements for tailored dining experiences.
  • Managed inventory control, reducing waste and maintaining optimal stock levels for efficient operations.
  • Contributed to a positive workplace culture by fostering an environment of open communication, mutual respect, and camaraderie among the stewarding team members.

Sales Staff Member

Miniso
05.2022 - 02.2023
  • Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
  • Assisted management with inventory control, ensuring optimal stock levels for high-demand items.
  • Consistently met deadlines for preparing reports on daily/weekly/monthly sales performance.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Sales Staff

China Park Supermarket
02.2021 - 03.2022
  • Enhanced the store layout to create a more visually appealing shopping experience for customers.
  • Collaborated with team members to optimize sales strategies, achieving higher conversion rates.
  • Built strong customer relationships through excellent communication skills and product knowledge.
  • Contributed to the growth of repeat business through exceptional customer service and followup.
  • Improved customer satisfaction with attentive service and quick resolution of issues.

Waitress

Shakespeare Sarani Guest House
01.2020 - 01.2021
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

Livingston Foundation High Secondary School
Dimapur, India
04.2001 -

Skills

Collaborative teamwork

Interests

Singing

Cooking

Timeline

Assistant Manager

Cheongdam Home Stay
08.2024 - Current

Food and Beverage Executive

Mustard Resto Bar
03.2023 - 07.2024

Sales Staff Member

Miniso
05.2022 - 02.2023

Sales Staff

China Park Supermarket
02.2021 - 03.2022

Waitress

Shakespeare Sarani Guest House
01.2020 - 01.2021

Livingston Foundation High Secondary School
04.2001 -

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