Jaya Vardhani Mantha
Senior Business Analyst
Hyderabad
Summary
Results-driven Business Analyst with a solid track record of 5 years of experience spanning diverse industries. Proven expertise in proficiently navigating the project life cycle, from strategic planning to successful execution. Adept at collaborating with cross-functional teams, bring a keen analytical mindset to arrive at optimal solutions that drive tangible business value.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Senior Business Analyst
Yellow.ai
03.2022 - Current
- Designed and deployed over 20+ AI-powered chatbots across diverse industries such as Consumer Retail, Insurance, and Banking, delivering significant business value by enhancing customer success.
- Proficient in recognizing customer pain points and proactively addressing them by proposing and implementing innovative product features, ensuring customers remain relevant with latest advancements.
- Led development and implementation of projects by collaborating with cross-functional teams.
- Expertise in project management life cycle starting from requirement gathering to successful delivery and support. Experienced in using project management tools to track project progress.
Functional Consultant
Mindscape Computing Pvt Ltd
06.2019 - 11.2021
- Key account manager for brands such as Asics, Under Armour, Isharya Jewellery, Libas and Element Retail (a franchisee for Giant Bicycles, Birkenstock, Apple)
- Managed third party API integrations with Razorpay, Paytm, Plutus, Easy Rewards, Capillary, Increff, and other logistics partners and aggregators
- Handled end-to-end software implementation for leading retail brands - from requirement gathering, design and creating test configurations to integration and UAT testing
- Involved in development of: retail billing, inventory management, schemes & promotions, omni channel, CRM and 'phygital' modules
- Lead development of a phone shopping app built on ReactJS.
Business Analyst
Biztraction Logistics Pvt Ltd
06.2017 - 06.2019
- Worked on 'SmartFleet', intracity fleet aggregation platform with features such as online booking, real-time tracking, billing and online payments
- Played key role in blueprinting business requirements and preparing business requirement documents
- Guided development teams by translating business requirements into functional specifications, design documents, process diagrams, use cases
- Performed gap-analysis, prepared test-cases and conducted functional testing
- Assisted with user acceptance testing and final deployment.
Education
Masters - Business Analytics And Systems
University At Buffalo
04.2001 -
MBA - Finance
Amrita Vishwa Vidyapeetham
04.2001 -
B.com - Accounting
Jyoti Nivas College
04.2001 -
Skills
SQL Queriesundefined
Personal Information
Date of Birth: 05/20/95
Timeline
Senior Business Analyst
Yellow.ai
03.2022 - Current
Functional Consultant
Mindscape Computing Pvt Ltd
06.2019 - 11.2021
Business Analyst
Biztraction Logistics Pvt Ltd
06.2017 - 06.2019
Masters - Business Analytics And Systems
University At Buffalo
04.2001 -
MBA - Finance
Amrita Vishwa Vidyapeetham
04.2001 -
B.com - Accounting
Jyoti Nivas College
04.2001 -
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