Jaycob Kistler
Gas City
Summary
Dynamic customer service professional with experience at CVS Pharmacy, recognized for exceptional problem-solving and fast typing skills. Proven ability to enhance customer loyalty through effective communication and empathy. Achieved high accuracy in data entry while thriving in high-pressure environments, consistently exceeding service goals and ensuring a positive shopping experience. I can type 100 wpm with 90% accuracy.
Overview
2025
2025
years of professional experience
Work History
Typist
Customer Care Representative
Customer Service Cashier
CVS Pharmacy
01.2023 - 12.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Expedited data entry tasks with efficient typing speed and accuracy.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Increased typing accuracy by implementing proofreading and editing techniques.
- Reduced errors in typed materials with thorough proofreading skills and attention to detail.
- Provided support during peak periods while maintaining high-quality output under pressure.
Education
High School Diploma -
Mississenewa High School
205 E North H St, Gas City, IN 4693305-2023
Skills
- Fast typing speed
- Work independently
- Documentation preparation
- Excellent grammar
- Customer service
- Call center experience
Languages
English
Professional Working
Timeline
Customer Service Cashier
CVS Pharmacy
01.2023 - 12.2024
Typist
Customer Care Representative
High School Diploma -
Mississenewa High School
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