Jayde Roy
Anderson
Summary
I am a customer-focused candidate eager to put excellent communication and interpersonal skills into practice. I can handle reservations, seating arrangements and payments. Proudly trainable and committed to creating a warm and inviting atmosphere. I am also a proactive and goal-oriented professional with excellent time management and problem-solving skills. I have been known for reliability and adaptability, with swift capacity to learn and apply new skills. I am more than committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hostess
Evas Pancake
- - eva angelopolis (owner/boss)
- I would greet guests as they came in and seated them appropriately
- I would check on guests periodically and refill their coffee, along with report any issues at their table to their server.
- I was to show up 30 mins early before opening to clean the dining room one more time before setting fresh place mats, silverware, etc.
- REASON FOR LEAVING: leaving for the military
Cashier
Family
- - Jessica Grose
- I was responsible for keeping the store in check while my manager was working at other storesduring the closing down of many of them.
- I was responsible for sending and receiving packages of inventory, and being able to log inventory in software systems and also used excel.
- I was responsible for taking the days worth of money to the bank at night and recording it into our log book and bank statement info.
- I was also responsible for sending money to the stores account to pay bills such as utility bills.
- I was responsible for,making sure any movie orders that came from Marcos Pizza was accounted for and ready to go, along with noticing and acknowledging their pizza and movie deals into my register before cashing them out.
- I was responsible for my part when it came to store sanitizing and organizing such as: removing each movie from the shelves cleaning the cases inside and out along with wiping down the shelves themselves, bleaching counters and bathroom and window sills, sweeping and mopping multiple times in a shift when necessary
- Sanitizing doors and handles along with the glass, etc.
- I also cleaned and fixed scratched disks from cds to movies to game system games.
- I was the main one customers would come to for movie recommendations and info regarding new and upcoming movies and tv series.
- I was responsible for updating any infoall around the store which meant i had to pay attention to the works email along with my phone for any texts or calls. I was constantly passing info between my manager and sometimes district manager.
- I was responsible several days a week for working 8hr shifts alone running the store itself, register,orders coming in from Marcos Pizza from a seperate computer, had to do multiple transactions at a time on seperate computers, doing all the days cleaning , organzing, logging, daily and weekly inventories, etc.
- Before the store closed my manager was hoping to make me assistant manager there.
- When the store closed I was responsible for helping clear out movies games, furniture, any and everything Family video and its decor had to be taken down along with a little demolition to shelves and counters. Then we all had to clean up the mess.
- REASON FOR LEAVING: All Family Videos are now closed down permanently.
Assistant Manager
XFINITY Store by Comcast
11.2022 - Current
- My duties as the ASM are to ensure ops work is taken care of in the back along with everything in the front lobby such as training my employees, doing observations, going over store goals and our scores and what percentage we're in what percentile we need to be in, along with being there for my team on and off the court. My job is my baby I'm always on time and stay over or come in whenever I'm needed I'm extremely reliable and always take my job seriously but I also can let loose a little when appropriate.
- I encourage my team to come to me and talk through any issues,I make sure my team is healthy so that our jobs are healthy and effort is always being out forth and it seems to be more effective.
Contract Agent/Temp Worker
People Ready Staffing Temp Agency
01.2017 - Current
- (office personel)
- Worked any job that came to me such as: best way disposal cleaning up contents that fell off the trucks, Carter lumber yard stacking, unstacking,loading, etc lumber, Markleville lumber yard working in the Saw Mill cutting, stacking, loading, sawing, bundling orders of wood, working with heavy dangerous machinery, worked with Stratosphere Quality at factories and warehouses from anderson, greenfield, fishers, and noblesville doing quality inspection on items by hand one item at a time doing tedious inspections.
- REASON FOR LEAVING: too much traveling at the moment, not enough work
Associate Property Manager
SROA
01.2024 - 07.2025
- Coordinated property maintenance requests, ensuring timely resolution and tenant satisfaction.
- Assisted in lease administration, preparing documents and maintaining accurate records.
- Conducted regular property inspections to identify maintenance issues and enhance safety compliance.
- Supported the onboarding process for new tenants, providing orientation materials and addressing inquiries, tenant escalations, and property maintenance tickets.
- I took care of a total of 3 properties by myself from April 2024-March 2025 until the company brought the PM back into the office.
Cashier
Emporium 1101
01.2016 - 12.2017
- - Jackie Backus (manager)
- I would have to make sure that with each item brought to the register for purchase had a tag with the vendors name and booth number along with a price, if not then I would have to put those items into lost and found.
- I was responsible for returning each unwanted item from the register back to the proper booths all around the store
- I was responsible for making signs for booths doing discounts and manually put everything in the computer.
- I would print off information for vendors upon request from their inventory list to their cash income sheet.
- REASON FOR LEAVING: moved on to better opportunities
E2 Soldier - E31
Army National Guard
01.2014 - 01.2015
- I was broken down and built back up again, all rights to control my own daily life were taken and replaced with orders and major responsibility such as: being responsible for myself, my gear, and my weapons at all times no exceptions
- I was on active duty for 4 months learning to train my mind and body to protect and persevere through tough situations.
- REASON FOR LEAVING: medical issues
Carry Out Worker
Texas Roadhouse
04.2013 - 04.2014
- (boss)
- Take orders from walk ins and the phone
- Place their orders along with going to the kitchen and prepping and packaging it all
- Took on any responsibility asked of me outside of my job such as: prepping, cooking, and serving rolls, I would also run food/drink/ salad trays throughout my shift for the servers.
- I also trained people to do carry out within 3 months time of being there since
- I was very good at memorizing the menu and ounces of food items served per portion.
- REASON FOR LEAVING: School conflict, military
Education
High School Diploma -
ANDERSON HIGH SCHOOL
Anderson, IN06-2015
Skills
- Quality Inspection
- Quality Control
- Host/Hostess
- Military Experience
- Assistant Manager Experience
- POS
- Serving Experience
- Packaging
- Merchandising
- Cooking
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Exceptional communication
- Guest engagement
- Cleanliness maintenance
- Payment processing
- Guest complaint resolution
- Complaint handling
- Efficient collaboration
- Special requests handling
- Upselling
- Restaurant operations
- Reservation coordination
- Reservations management
- Warm and friendly
- Attention to detail
- Flexible and adaptable
- Reliable and trustworthy
- Active listening and communication
- Teamwork and collaboration
- Problem-solving
- Cultural awareness
- Relationship building
- Customer-oriented
- Time management
- Task prioritization
- Organizational skills
Certification
- CHHA - Certified Home Health Aide
- First Aid/CPR Certified
Timeline
Associate Property Manager
SROA
01.2024 - 07.2025
Assistant Manager
XFINITY Store by Comcast
11.2022 - Current
Contract Agent/Temp Worker
People Ready Staffing Temp Agency
01.2017 - Current
Cashier
Emporium 1101
01.2016 - 12.2017
E2 Soldier - E31
Army National Guard
01.2014 - 01.2015
Carry Out Worker
Texas Roadhouse
04.2013 - 04.2014
Hostess
Evas Pancake
Cashier
Family
High School Diploma -
ANDERSON HIGH SCHOOL