Summary
Overview
Work History
Education
Skills
Languages
PERSONAL DETAILS
Timeline
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BEBI

BEBI

BUDAUN

Summary

Experienced Customer Service Executive with a strong background in complaint resolution and relationship management. Successfully served at COSTA COFFEE for one year, focusing on order processing and addressing billing concerns. Demonstrated track record of improving customer satisfaction through strategic problem-solving and comprehensive product knowledge. Dedicated to providing exceptional service in dynamic settings.

Overview

1
1
year of professional experience

Work History

Customer Service Executive

COSTA COFFEE
PUNE AIRPORT
05.2024 - 05.2025
  • Conducted follow-up calls to address customer inquiries and order statuses.
  • Assisted customers with product information, returns, exchanges, and billing issues.
  • Maintained accurate records of customer interactions and transactions in the database system.

Education

AIRLINES CUSTOMER SERVICE EXECUTIVE

NARAYAN COLLEGE
BAREILLY
03-2024

HSC

GOVT GIRLS IC DATAGANJ
BADAUN
04-2023

SSC

GOVT GIRLS IC DATAGANJ
BADAUN
07-2021

Skills

  • Customer service and support
  • Order processing and billing
  • Product knowledge
  • Relationship management
  • Problem solving
  • Complaint resolution

Languages

Hindi
First Language
English
Elementary (A2)
A2

PERSONAL DETAILS

  • DATE OF BIRTH :- 14 FEB 2006
  • MARITAL STATUS:- UNMARRIED
  • FATHER NAME:- NEKRAM
  • MOTHER NAME:- SAYOGITA

Timeline

Customer Service Executive

COSTA COFFEE
05.2024 - 05.2025

AIRLINES CUSTOMER SERVICE EXECUTIVE

NARAYAN COLLEGE

HSC

GOVT GIRLS IC DATAGANJ

SSC

GOVT GIRLS IC DATAGANJ

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