Jayendra Atre

• Leading Market Engagement and strategic initiatives for a major European Pharma Giant for an omni-channel setup across 30+ countries and 60+ brands
• Driving Business Growth and Business transformation
• Data & Insights driven marketing management and User journey creation & deployment
• Reduction in bottomline for client quarter on quarter through innovative solutions and business transformation of traditional techniques
• Delivered automation benefits by deploying 7 inhouse developed tools based on Python, .net and c Sharp that allowed release of 10% FTEs

• Managed end to end business and defined strategies for Digital Marketing Operations, Lead Generation and Sales campaigns
• Managed complete P&L of the business, delivered incremental profits (1.5x year on year) and turnover in excess of 7 cr.
• Planned marketing initiatives and leveraged referral networks to promote business development
• Effectively grew the organization from 5 employees and grew to a 70+ people with 20+ clients onboard
• Supported multiple clients' business transformation through strategic partnership and improvement of dated marketing activities
• Restructured and re-organized operations for clients through automation reducing their operations costs significantly

• Managing large size bids across Travel, Transportation, Hospitality and cross domain functions like HRO, SCM and F&A
• Bid won for 400+ FTEs in Airline sector
• Efficiently managed each bid with highest level of quality and on-time delivery to the client under stringent timelines
• Successfully managed client visits for customers visiting delivery centres.

• Overseeing Digital Marketing Operations and managing flagship business in Middle-east, South America, Europe, and USA
• Working in with digital marketing team to improve online performance – SEO ranking, PPCl eads, SMM activities, etc.
• 1.5x achievement of annual sales targets in the very first year
• Implemented the first ever CMS website for Cactus Communication Pvt Ltd for their flagship product – Editage
• Setup multiple new growth markets across middle east and Europe
• Effectively set up Remote sales management

Promoted from Managing Editor (Manager Operations) in July 2011

• Spearheaded the Engineering and Physical Sciences editing team of Editage, the editing vertical of Cactus Communications Pvt Ltd
• Scaled up the capacity along with the growth of business by 60% in just 1 year

• Distinction of elevating the CSAT score for the centre to the highest ever in just the second month and moving up.

• Played a key role in assisting the centre in reducing the AHT by over a minute in just one month and sustaining it with LEAN
• Total cost saved/revenue generated - $700,000.
• Transition done for 300 FTEs for AT&T process to Teleperformance Bacolod, Philippines

Joined as CSR, promoted to SME in Sep 2004, TL in Oct 2005 and Deputy Manager in Oct 2007