Jayesh Chikane
IT Infrastructure Management Professional
Mumbai,Mumbai
Summary
Senior System Administrator with 17+ years of experience in system maintenance and server infrastructure/data-center operations management.
Proven track record in hardware and software upgrade planning and achieving performance optimization.
Strong Communication skills and a collaborative mindset, enabling effective teamwork and project management.
Adheres to information technology security best practices. Accomplished Senior Administrator enthusiastic about supporting the needs of departments, offices and leadership with abilities in streamlining processes and managing clerical tasks. Key strengths include relationship building, communication and organization of plans, people, and materials. Ready to apply 17 years of experience to challenging new role with room for advancement.
Overview
18
18
years of professional experience
Work History
Senior Administrator
Wipro Ltd.
Thane
11.2021 - Current
- Leading Private Cloud and SCOM team of 5+ Engineer at client site.
- Responsible for weekly team sessions for Training, Support escalations and New
implementations. - Managing server hardware HPE C7000, Synergy chassis with 130+ blades including their hardware management, periodic firmware upgrades, health monitoring etc.
- Preparing monthly MIS reports for Private Cloud Infra with capacity management and monitoring, patching compliance, AV compliance, VAPT etc.
- Implemented Dell Apex backup solution for VM backup Scheduling & managing server backups.
- Managing Hyper-V VM commission\decommission\resource upgrade or degrade as per request raised by server\application owner teams.
- Managing SCOM 2019 environment for MS Windows server proactive monitoring with their respective parameters like CPU, Disk, Cluster Disk, Network, SQL Engines, SQL DB's etc.
- Responsible for meeting regulatory and Audit requirement.
Wintel Administrator
Microland Ltd.
Mumbai
06.2019 - 11.2021
- Worked as Wintel Administrator L3 for providing support at client location for Kotak Life Insurance HO Goregaon, Mumbai.
- Managed Virtualization Environment with VMWare ESXi, VCenter, VROPS.
- Implemented & Upgraded Avamar VE. Scheduling & managing server backups.
- Creating and management of Datastores, end to end from storage to ESXi.
- Creating Backup Policies in Veritas NetBackup and restoring files from backup.
- Implemented & upgraded Recover Point for Virtual Machine for replicating VM’s to DR site.
- Worked on Dell EMC VxRail. Upgraded VxRail cluster.
- SAN Switch Zoning for ESXi & Physical Servers.
- Adding LUNS to servers in XtremIO x1/x2, Unity & VNX 5600 Storage.
- Hardening of ESXi servers & Windows Servers as per VA-SHC reports shared by Security Team.
- Managing McAfee ePO AV server for client’s devices including
servers and workstations. - Managing Trend Micro Deep Security for Production and UAT servers
for preventing security threats. - Managing Active Directory related operations.
- Performed implementation, maintenance, monitoring and support on 2008/2012/2016 servers, Domain Controller, DNS, DHCP, print services and Group Policies.
- Managing MS SCCM tool for managing Windows workstation as well
as servers for various activities like security patch deployment,
scheduled task assignments, monthly password policy deployment on
workstations etc. - Managed SCOM for Windows based server monitoring.
- Managed and resolved severity-one technical issues and ensured SLA is met.
- Performed hardware trouble-shooting and installation.
- Performed MS security patch installations with SCCM / WSUS.
System Administrator
Technosoft Engineering Projects Ltd.
01.2018 - 06.2019
- Working as System Administrator at Level 3 Support with reporting to HOD of IT
- Managing & coordinating with Team of 2 IT members for providing better IT support
- Managing & configuring Network devices like Network Switches, WiFi AP's & firewall across all locations - Sophos SG230, Sophos XG135W, SonicWALL NSA 3600, Cisco, DLink etc
- Managing Active Directory, WSUS server for all locations
- Antivirus Server - Handling Sophos Endpoint Protection Management Server (Version - 10.8.2) & Sophos Central for all users including roaming user devices for around 400+ users
- Backup Server- Handling ArcServe backup application for backup & replication of critical servers across all office locations
- Virtualization - Managing VMWare ESxi 6.5 & MS Hyper-V host for various requirements of virtual servers
- Network Monitoring - Managing PRTG Network monitoring tool for intranet & internet bandwidth monitoring
- Sharing Server - Handling file sharing server as per files & folder sharing requirements as per respective teams in MS Windows Server 2012
- Event Logging - Managing ManageEngine Event Log Analyzer for critical servers like Domain Controller activities, Server Health etc
- Network Licensing Servers - Handling various network license server (LMTools) for assigning of network licenses for AutoCAD, SolidWorks, SolidEdge, PTC Creo, Inventor etc Mechanical designing applications & software's
- Actively participating as a auditee in ISMS & ISO audits, preparing & maintaining reports like Assets inventory, ACL, policies & procedures, presentations etc
- Managing Google GSuite for maintaining email users activity like creation, deletion, email forwarding's, user ownership transfer, Quota Management etc
- Managing employee ID card access management like creation, deletion & door access management
- Managing CCTV surveillance system.
System Administrator
Kush Infosystems Pvt. Ltd.
03.2013 - 01.2018
- Working as a System Administrator at Level 3 Support with reporting to HOD of IT
- Managing & co-ordinate with a Team of 5 IT members for better team performance
- Provide Level 3 support to my IT team for their various issues & concerns like Desktops (OS - Windwos XP, Windows 7, Windows 8, Apple Mac OS all Flavors, Red Hat Linus, Cent OS, Fedora, Openfiler etc.) Server's, Software Installation, Printers, Scanner & Webcam & etc issues
- Also gives Telephonic 24
- 7 Support for critical concerns
- Configuring & Troubleshooting Network Devices likes Dell Sonicwall NSA 3500, Dell Sonicwall 2400, Cyberoam CR50iA, Cyberoam CR50iNG, L3 & L2 Network Switches like Cisco, HP, Netgear, Dlink etc., Monitor dedicated Internet Lease Line, Broadband connectivity on daily basis with the help of Network Monitoring Tool (PRTG Graph)
- Implementation, Configuration & Maintaining the VMWare ESXi Server's across all sites as per company's requirement for creating & Managing Hosts, Guest OS etc
- Activity
- Implementation, Configuration & Maintain a Antivirus Server over 400 users, like Trend Micro Antivirus, EScan SMB Antivirus across all locations
- In that AV Scanning, Schedule scanning, Weekly backup, Installation & Uninstallation of the same these are the daily activity
- Implantation, Configuration & Maintaining the DLP Servers for over 50 users, like Sophos DLP & Trend Micro DLP for securing a important coding data for PHP & Development Teams.
- Implementation & Management of Server's like VMWare, Linux, Openfiler Data Sharing Server, Instant't Messaging Server, HR MIS Server, Various Calling & MIS Server for Recruitment Process Team, etc
- Configuring & Managing a Data Sharing Server (Openfiler) like User Creation, Sharing Folder Creation, Permission Issues, Maintenance activity etc
- Installation, Configuration & Maintaining the Cisco, Netgear etc
- Wi-Fi routers, Wifi extenders
- Monitor Network performance across all various 5 location with the help of PRTG Network Monitoring Tool
- Maintain & Monitor daily Inventory for all IT equipment's across all locations like Desktops, Laptops, Server's, Switches, Firewall's, Printers, Scanner etc with the help of Clearapps Network Inventory Advisor
- Configure & Manage various Users, NAT policies, Firewall Rules, DHCP Scopes, VPN Policies, Routing, Configuration of Backup Internet Gateway, Licensing Activity, Weekly Backup, etc
- On all Firewalls of all sites
- Creating & Maintaining all documentation of Firewall Users, NAT Policies, Firewall Rules, VLAN's Information, VPN, etc regarding all Firewalls for all locations
- Installation, Managing & Troubleshooting a Instant-t Instant Messaging Server for intranet & internet use purpose
- Maintain a Weekly, Monthly backup activity for all IT devices & Servers like Network Switches, Sonicwall Firewall, Cyberoam Firewall, Wifi Routers, Instant-t Messaging Server, My-SQL HR-MIS Server, VMWare Server etc
- Providing support for Video Chat & Video Conferencing with the help of Skype, Live Chat applications etc
- Installing & Troubleshooting a Apple Mac Hackintosh Based machines with Intel & AMD Based Hardware's
- Schedule a monthly Preventive Maintenance for Desktop, Servers, Firewall, UPS, etc
- Prepare & Maintain a IT Documentation for ISO Internal & External Audits
- Coordinate & dealing with various vendors, ISP Providers for purchase process of IT Equipment's, Software's, Internet Lease Line, Broadband Connectivity etc.
System Administrator
Tricom Information & Technology
12.2006 - 02.2013
- Troubleshooting of network, Desktop, Server & OS related problems through ticketing system
- Assembling, installation, configuration, maintenance, troubleshooting and problem resolution of Servers, Desktops and Laptops
- File and Print Server Administration and configuration, Creating Print Queue & troubleshooting Network Printing Incidents, Disk space administration on file servers
- Solving Incidents raised by users for Desktop Support (Windows XP/Windows Vista/Windows 7/Windows Server 2003 Standard & R2/Red Hat Linux 5, 6/Ubuntu/Fedora 8/Mandriva/Cent OS/etc
- To control the disk usage by users and do the regular cleanup Operations and ensure disks are not unnecessarily loaded for server as well as client machines
- Trend Micro Server & Client antivirus installation, checking repositories for latest update files & maintain daily antivirus reports
- Installation of Multimedia kits, scanners, digital cameras, modems, switches & jack panels installation etc
- Installation & backup administration of DC
- Creating user accounts, Organization Unit & Groups in Active Directory and Windows NT Domain Controller, troubleshooting user profiles
- Managing DNS, Configuring DHCP Server & Creating Scopes in DHCP Server, WINS Servers
- Daily Backup activity of DC & maintain the DC backup reports & WSUS vulnerability reports
- Backup Administration of Dell Power Edge 2850, Power Edge 2950, Dell 4600 Server & restoration of data as work order raised by user
- Follow monthly activity for backup & fortnight backup of PM's & Management level personnel
- Provide support for Tally Server as well as client users
- Daily Backup administration & Monitoring of Linux base operation database servers & maintaining the reports for for the same
- Installing & Managing Virtual terminals through VMware esx & esxi server's
- Regular patching of the windows & non-windows servers up-to-date
- Installation & troubleshooting of Microsoft Software's & Applications, operating system, VPN and Dialup, Intranet, share access, through VNC,RDP etc
- Re-cabling or patching the local LAN cables system in support of office
- Installing & Maintaining, cabling, patching, crimping etc of Server Room rack
- Installing & configuring Network Cameras
- Installing & troubleshooting the various VPN client software thorough connectivity like Cisco, SonicWALL VPN client etc
- Providing support to our US/UK based clients for their technical issues
- Install & configuring various VOIP devices
- Installation & management of squid proxy server & generate reports on weekly basis
- Install & Manage various L2/L3 switches
- Maintain the ISMS & ISO audit policies as per requirement
- Creation & managing the email user profiles on MDaemon Mailing Server
- Contact with customer support center for warranty related issue of Dell, HP, D-link, Sony Vaio, Seagate, Samsung etc
- Equipment's
- Co-ordinate with ISP provider for various lease line issues & maintenance
- Supporting more than 2500 internal users.
Education
Mumbai University
Mumbai IndiaSkills
Virtualization - VMWare (VCenter, ESXi, VXRail), Hyper-V (SCVMM, MS Admin Center)
Endpoint Protection - McAfee ePO, Trend Micro Deep Security, S1 AV
Backup and Recovery-Veritas NetBackup, Dell Avamar Backup, Dell Apex Druva
Cloud Technologies-Azure Infra Management
Storage and Infrastructure - Dell storage: XIO, Unity, VNX, Power Store, HPE C700, Synergy Gen8-10 Series & Dell PowerEdge servers
Server Administration - AD, Groups and GPO, DNS, DHCP servers
Patching - SCCM, WSUS
Operating Systems - Windows 2003/2008/2012/2016/2019/2022 servers
Virtualization - VMWare (VCenter, ESXi, VXRail), Hyper-V (SCVMM, MS Admin Center)
Monitoring & Auditing - SCOM, MS SCCM Admin Center, PRTG Monitoring
DataCenter Operations
Team Management
ITIL Best Practices
Skillprofile
16+ years of IT experience. Skills are in Administration, implementation and troubleshooting of Microsoft , Linux, Cisco, D-Link, Dell, IBM, HP, Nortel, SonicWALL, Cyberoam, VMWare, Hyper-V, SCOM, EScan, Trend Micro,Kaspersky, Apple, QuickHeal, Sophos, McAfee ePO etc. range of products.
Timeline
Senior Administrator
Wipro Ltd.
11.2021 - Current
Wintel Administrator
Microland Ltd.
06.2019 - 11.2021
System Administrator
Technosoft Engineering Projects Ltd.
01.2018 - 06.2019
System Administrator
Kush Infosystems Pvt. Ltd.
03.2013 - 01.2018
System Administrator
Tricom Information & Technology
12.2006 - 02.2013
Mumbai University
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