Jayesh Kakkar
Singapore
Summary
I am a Digital Business Master's student seeking a Digital Marketing internship. My skills in digital project management, data analysis, and e-commerce enable me to use digital tools effectively to enhance project outcomes. I am passionate about leveraging new digital trends for business growth and am eager to contribute to your team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Raunaq Collection
12.2018 - 12.2021
- Managing Appointments, Managing Wealth, Budgeting and Cost Control
- Business Analysis, Managing Operations and Efficiency, Productivity, Performance, Business Planning
- Achievements: Reduce operation costs by 7%, Convert 100 customers into potential clients
- Led a staff of 15 employees with innovative policies that yielded a 22% increase in profits from the previous calendar year.
Front Office Host
Park Hyatt
06.2018 - 11.2018
- Proficient in Building Customer Relationships, Efficient in Rapid Issue Resolution and Escalation Procedures, Streamlined Daily Operations, Agile Learning and Application in Daily Duties, Boosted Operational Efficiency
- Achievement: Converted 25 Guests to potential Clients.
Intern
The Ashok Hotel
06.2016 - 11.2016
- Problem-solving and team collaboration, Participated in skill-enhancing workshops, Multi-channel customer communication.
- Supported with project reports and presentations.
- Achievement: Redesigned the monthly reporting process, reducing errors by 15% and improving the reliability of document processing.
- Achievement: Redesigned the monthly reporting process, reducing errors by 15% and improving the reliability of document processing.
Education
Master of Global Business - Digital Business Management
SP Jain School of Global Management
Sydney Olympic Park, NSW10.2024
Postgraduate Diploma - Hospitality & Tourism Management
London School Of Business & Finance
Singapore09.2022
Bachelor - Bachelor in Hotel Management & Catering Technology
Amrapali Institute of Hotel Management
05.2018
Skills
- Microsoft Office
- Opera Hospitality PMS
- Leaderships-skills
- Point-of-Sale systems
- Tableau
- Forecasting
- Customer Relationship Management (CRM)
- Business Analysis
- Google Cloud Platform (GCP)
- Cloud Operations
- Cloud Security
- Requirements Analysis
- Data Transformation
Accomplishments
- Participated in AVAHAN (INTERNATIONAL CONFERENCE ON HOSPITALITY & TOURISM RESEARCH) (09/2017) Future Trends and Competencies in Tourism &Hospitality Industry- Opportunities and Challenges.
- Participated in Wine and Cheese Paring Workshop (04/2015)
Certification
- Completion of BOSS Certification (Nov,2023)
- Certification: Learning How to Learn: Power Mental Tools to help you master tough subjects from Coursera
- Digital Leader Certification Prepare for the Google Cloud Digital Leader Certification.
- · Agile Requirements Foundation.
- · Business Analysis Foundation
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
www.linkedin.com/in/jayeshkakkar
Timeline
Manager
Raunaq Collection
12.2018 - 12.2021
Front Office Host
Park Hyatt
06.2018 - 11.2018
Intern
The Ashok Hotel
06.2016 - 11.2016
Master of Global Business - Digital Business Management
SP Jain School of Global Management
Postgraduate Diploma - Hospitality & Tourism Management
London School Of Business & Finance
Bachelor - Bachelor in Hotel Management & Catering Technology
Amrapali Institute of Hotel Management
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