Jayesh Malik
Summary
Dynamic front office professional with extensive experience at Jayesh Malik, excelling in customer service and front desk management. Adept at enhancing productivity through effective communication and problem-solving. Proven track record in maintaining inventory and cash handling. Recognized for punctuality and quick learning, contributing to a 20% improvement in client satisfaction.
Overview
2
2
years of professional experience
Work History
Front Office Assistant
Jayesh Malik
06.2025 - Current
- Managed front desk operations and greeted visitors warmly and professionally.
- Scheduled appointments and maintained calendars for multiple staff members efficiently.
- Processed incoming and outgoing mail, ensuring timely distribution to relevant departments.
- Answered phone calls, directed inquiries, and provided accurate information to clients.
- Maintained office supplies inventory by tracking usage and placing orders as needed.
- Coordinated communication between departments to streamline workflow and enhance productivity.
- Used office software to create documents, manage databases, and update records accurately.
- Answered incoming calls, responded to voicemails and transferred calls as needed.
- Processed payments from customers using cash, credit cards or checks.
- Maintained a clean front office environment including lobby area.
- Scheduled appointments for clients and staff members.
- Welcomed large volume of guests and improved overall customer service.
- Managed inventory levels for office supplies, ensuring adequate stock was available at all times.
Guest Services Associate
Crowne Plaza New Delhi Rohini
New Delhi
06.2023 - 01.2024
- Worked in Front Office Department
- ODC at Arun Jaitley Stadium through ITC Maurya
- India VS South Africa ODI Match
Intern
Crowne Plaza New Delhi Rohini
New Delhi
03.2023 - 06.2023
- Internship in all major departments of hotel.
Education
Delhi Technical Campus
Greater Noida West05.2024
Intermediate -
Delhi01.2020
Matriculation -
Delhi01.2018
Skills
- Communication Skills
- Computer Skills
- Team Building Attribute
- Punctuality
- Quick Learner
- Front desk management
- Customer service
- Problem solving
- Inventory support
- Cash handling
- Listening skills
- Presentation creation
Hobbies and Interests
- Gaming
- Listening Music
- Content Creator
- Travelling
- Willing to learn new things
Disclaimer
I hereby declare that all the information given above is true and correct to the best of my knowledge.
Languages
- English
- Hindi
- Punjabi
Personal Information
Date of Birth: 09/07/01
Languages Known
English
First Language
Hindi
Intermediate (B1)
B1
Accomplishments
- Recieved FOH ( Front of the House 2025 ) for the month July
Timeline
Front Office Assistant
Jayesh Malik
06.2025 - Current
Guest Services Associate
Crowne Plaza New Delhi Rohini
06.2023 - 01.2024
Intern
Crowne Plaza New Delhi Rohini
03.2023 - 06.2023
Delhi Technical Campus
Intermediate -
Matriculation -
Similar Profiles
DHYEY BHATTDHYEY BHATT
Site Supervisor at JAYESH A DALALSite Supervisor at JAYESH A DALAL
Nishant JadhavNishant Jadhav
Intern at Jayesh Shirke & Associates (CA FIRM)Intern at Jayesh Shirke & Associates (CA FIRM)
Shubh KhandharShubh Khandhar
IT technical support intern at Jayesh KhandharIT technical support intern at Jayesh Khandhar
Tanisha StarksTanisha Starks
Front Office Assistant at Piedmont Orthopedics & Sports MedicineFront Office Assistant at Piedmont Orthopedics & Sports Medicine
Aniya EvansAniya Evans
Front Office Assistant at Davis InsuranceFront Office Assistant at Davis Insurance