JAYESH RAI
Summary
Dedicated and customer-focused Store In-charge with over 8 years of experience in retail sales, showroom operations, inventory management, and customer service in the tiles and sanitary industry. Skilled in managing stock, coordinating with suppliers, handling customer requirements, and ensuring smooth day-to-day store operations. Seeking a challenging position where I can contribute to business growth through efficient store management, excellent customer service, and strong operational expertise while continuing to develop my professional skills.
Overview
8
8
years of professional experience
Work History
Store Incharge - Customer Sales Executive
Pro Prestige Tiles and Sanitary Showroom
Puttur
03.2018 - 07.2026
* Managed daily showroom operations, ensuring efficient store functionality and a positive shopping environment.
* Maintained inventory records and monitored stock availability on a regular basis.
* Planned and placed purchase orders to ensure timely replenishment of stock.
* Coordinated with suppliers for stock procurement, delivery, and replacement of damaged or defective products.
* Managed stock inward and outward entries, stock verification, and inventory reconciliation.
* Assisted customers in selecting tiles, sanitary ware, and bathroom fittings, providing tailored recommendations to meet individual needs.
* Demonstrated comprehensive knowledge of premium brands in tiles and sanitary ware. of premium brands in tiles, sanitary ware, faucets, bathroom accessories, and fittings.
* Coordinated with installation and service teams to ensure timely delivery and after-sales service.
* Maintained showroom display standards and ensured products were presented professionally.
* Handled customer inquiries and processing of quotations, billing, and purchase orders, ensuring timely follow-up to enhance customer satisfaction.
* Prepared daily, weekly, and monthly stock and sales reports for management review.
* Advised customers on product range, price, delivery, warranties and product use.
* Met sales targets through proactive promotion and excellent customer service.
* Organised and participated in promotional events and product launches, engaging directly with potential customers to drive sales.
Education
BBA -
KSS College Subrahmanya
07-2015
PUC
SSPU College Subrahmanya
04-2012
S.S.L.C
SGKHS Bilinele
04-2010
Skills
- Stock reconciliation
- Sales forecasting and reporting
- Inventory management and control
- Supply chain coordination
- Customer relationship management
- Sales and market development
- Stock counting
- Sales training
- Strategic planning
- Visual merchandising
- Product knowledge (tiles, sanitary ware, bathroom fittings)
- After-sales service
- Customer engagement and relationship management
- Client interaction
- Computer software proficiency
- Store operations management
- Inventory and stock management
- Stock ordering and replenishment
- Vendor and supplier coordination
- Retail sales and upselling
- Purchase and sales order processing
- Billing and invoicing
- Cash handling and payment processing
- Bank reconciliation
- Stock replacement and returns management
- Showroom display and merchandising
- Team coordination
- Complaint resolution
- Communication and interpersonal skills
- Problem-solving skills
- Time management skills
- Attention to detail
Languages
Kannada
Proficient
C2
Hindi
Advanced
C1
English
Advanced
C1
Accomplishments
Indian Army – 1.5 year of training and service at MEG & center Bangalore
Personal Information
- Address;S/o Mohana Rai, Kayarthadka House, Kombaru Village& Post,Kadaba Taluk D.K, Pin Code :574230
- Date of Birth: 11/03/1994
Custom
I hereby declare that the information stated above is true to the best of my knowledge and belief.
PLACE : Kadaba
SIGNATURE;(JAYESH RAI)
Timeline
Store Incharge - Customer Sales Executive
Pro Prestige Tiles and Sanitary Showroom
03.2018 - 07.2026
BBA -
KSS College Subrahmanya
PUC
SSPU College Subrahmanya
S.S.L.C
SGKHS Bilinele