JAYESHKUMAR GOHIL
Rajkot
Summary
Dynamic Client Advocate with extensive experience at the Bar Council of Gujarat, excelling in client advocacy and legal documentation. Proven track record in developing outreach programs and managing complex case files. Adept at fostering communication and resolving conflicts, ensuring clients receive exceptional support and resources.
Overview
2027
2027
years of professional experience
3
3
years of post-secondary education
Work History
Client Advocate
BAR COUNCIL OF GUJARAT
AHMEDABAD
11.2011 - Current
- Advocated for client rights and provided legal information to diverse individuals.
- Collaborated with legal teams to address client inquiries and concerns effectively.
- Facilitated communication between clients and legal professionals to ensure clarity.
- Organized client intake processes, ensuring accurate documentation and follow-up.
- Conducted workshops to educate clients on legal processes and available resources.
- Managed case files, maintaining confidentiality and compliance with regulations.
- Assisted in developing outreach programs to raise awareness of legal services offered.
- Resolved conflicts by mediating discussions between clients and service providers.
- Provided customer service to clients by responding to inquiries and resolving complaints.
- Facilitated classes, workshops and meetings to address client needs.
- Assisted clients in accessing community resources, public transportation, healthcare and financial guidance.
- Assisted clients with navigating company policies, procedures and processes.
- Utilized client management database to record client progress and document relevant information.
- Managed high volumes of incoming calls from customers in a professional manner.
- Collaborated with internal departments to ensure timely delivery of services to customers.
- Maintained accurate records of customer interactions and transactions in the company database.
- Coordinated meetings between clients and internal teams as necessary.
- Drafted letters, emails, memos and other correspondence regarding client matters.
- Drafted individual reports and maintained case files in alignment with company policies and privacy guidelines.
Senior Client Advocate
BAR COUNCIL OF GUJARAT
AHMEDABAD
Education
LLB - Law
SAURASTRA UNIVERSITY RAJKOT
RAJKOT 04.2003 - 04.2006
Skills
- Client advocacy
- Legal documentation
- Case management
- Outreach program development
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Client Advocate
BAR COUNCIL OF GUJARAT
11.2011 - Current
LLB - Law
SAURASTRA UNIVERSITY RAJKOT
04.2003 - 04.2006
Senior Client Advocate
BAR COUNCIL OF GUJARAT