Jayganesh Tiwari
Mumbai
Summary
A result focused sales professional with a successful career spanning 12+ years Currently associated with InterGlobe Technology Quotient Pvt. Ltd. (Galileo), as Business Manager Mumbai, with proven expertise in team leadership, travel agency/TMC/OTA management, and GDS business growth. Skilled in understanding client requirements, driving adoption of Galileo GDS, and negotiating commercial agreements to enhance market penetration. Demonstrated capability in delivering value-added customer service, ensuring customer satisfaction, and providing tailored solutions aligned with business needs. Strong proficiency in developing and executing growth strategies focused on revenue expansion and customer retention. Experienced in managing cross-functional teams, fostering collaboration, and motivating team members to achieve business as well as individual goals. Adept at overseeing end-to-end sales activities, analysing market trends, and building longterm, strategic relationships with clients. Competent in training, onboarding, and guiding taskforces to ensure operational excellence and service quality.
Overview
12
12
years of professional experience
Work History
Business Manager
InterGlobe Technology Quotient Pvt Ltd
Mumbai
04.2023 - Current
- Led and managed cross-functional teams to achieve sales targets and operational goals, ensuring alignment with organizational objectives and performance standards.
- Maintained strong business relationships with travel agencies, OTAs/TMC key, and consolidators to drive profitability, expand market presence, and sustain competitive market share.
- Conducted market research, analysed industry trends, and monitored competitor activities to identify strategic opportunities and inform business planning.
- Prepared and presented comprehensive reports on business performance, sales achievements, and forecasts to senior management to support data-driven decision-making.
- Collaborated with airlines and key stakeholders to identify areas for development, ensuring uninterrupted service delivery and strengthening long-term business partnerships.
- InterGlobe Technology Quotient Pvt Ltd (ITQ), a strategic business unit of InterGlobe Enterprises, is a leading travel technology provider offering cutting-edge travel commerce solutions. The company is renowned for its strong work culture, employee satisfaction, and commitment to innovation in the travel technology sector.
Area Sales Manager
OYO Rooms
Mumbai
07.2019 - 03.2023
- Promoted from Business Development Manager to Area Sales Manager.
- Leading the West Region (Mumbai) with a team of 8-10 Business Development Managers, driving regional sales growth and operational efficiency.
- Spearheading acquisition and onboarding of multiple hotel partners onto the OYO platform, ensuring smooth integration and long-term engagement.
- Managing a portfolio of 100-150 hotels, generating monthly revenue between ₹2-5 Cr while overseeing accurate reconciliation and performance tracking.
- Acting as a key liaison between channel partners and OYO's IT team to streamline processes, resolve technical issues, and enhance partner experience.
- Core contributor to the 'Premium Supply Project,' focused on acquiring premium 3-star and above properties to strengthen OYO's upscale portfolio.
- Mentoring and grooming new team members by providing training, guidance, and motivation aligned with OYO's operational framework to build a high-performance culture.
- Developing strategic sales plans and area-wise business roadmaps to maximize revenue, improve productivity, and achieve overall sales targets.
- Supporting the Director of Sales & Marketing in preparing annual budgets, business workbooks, and daily sales & marketing reports, ensuring data accuracy and insightful analysis.
Direct Sales Manager
Mahindra Holidays & Resort India
12.2013 - 06.2019
- Responsible for selling company products (25 years of Mahindra Holliday club membership & national / international tours & travel packages) to the prospective clients.
- Monitored competitor activities and optimized sales strategies to drive new customer acquisition and revenue growth.
- Identified and qualified potential clients, scheduled and conducted in-person meetings, and presented tailored product offerings including discounts and value-added services.
- Built and nurtured strong relationships with new and existing customers, providing product guidance to help them maximize value and service benefits.
- Delivered exceptional customer service by recommending suitable solutions, coordinating travel arrangements, and managing all required information and documentation.
- Prepared and maintained comprehensive customer databases, sales records, and performance reports to support strategic decision-making.
- Closed high-value sales opportunities by aligning market insights with client requirements while ensuring accurate documentation, billing details, and credit applications.
Education
Bachelor of Arts -
Purvanchal University
01.2013
HSC -
Uttar Pradesh Board
01.2009
SSC -
Uttar Pradesh Board
01.2007
Skills
- Business Development
- Strategic Planning
- Channel Development
- Key Account Management
- Team Management
- Competitor/Market Tracking
- Training & Mentoring
- Target Achievement
- Customer Service
- Sales Operations
- Network Building
Accomplishments
- Promoted to ASM from BDM, in 01/22
- Retention Bonus Award, 02/22
- Best BDM CEO Award, in 12/21
- BDM Golds Award, for Highest Revenue making
- Best BDM Award for consistent 10 Months, OYO Rooms
- Champion Award, for Highest premium Supply.
- Acquired 400 customers, for Mahindra Holidays.
Personal Information
Date of Birth: 08/27/90
Languages
- Hindi
- Marathi
- English
- Hindi
- Marathi
Timeline
Business Manager
InterGlobe Technology Quotient Pvt Ltd
04.2023 - Current
Area Sales Manager
OYO Rooms
07.2019 - 03.2023
Direct Sales Manager
Mahindra Holidays & Resort India
12.2013 - 06.2019
Bachelor of Arts -
Purvanchal University
HSC -
Uttar Pradesh Board
SSC -
Uttar Pradesh Board