Motivated Corporate salary Manager with 16years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.
Results-oriented Senior Executive driven to always be improving business operations. Specializing in corporate Banking with 16 year's track record of success.
Overview
16
years of professional experience
1
Certification
Work History
HDFC BANK LTD
Mumbai
Assistant Vice President
05.2023 - Current
Job overview
Manage 250 cr Salary Business Portfolio and 100+ Cooperates.
Responsible for acquisition, retention and satisfaction of customers, promotional activity in cooperates.
Manage cross sell Banking product like Retail Asset and Retail Lability and TPP products.
Managed complaints with calm, clear communication and problem- solving.
Conducted regular staff meetings to discuss progress on projects and initiatives.
Identified areas for improvement within the organization and developed strategies for addressing them.
Provided guidance, support and direction to subordinates in order to achieve organizational goals.
AXIS BANK LTD
Mumbai
SENIOR MANAGER
12.2013 - Current
Job overview
Manage a team of 10 Business Development Executive's and ensure that all key metrics of performance are met set by the Bank.
Enhanced working relationships by participating in team-building activities.
Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
Met MOM/YTD budget targets through responsible planning and resource allocation.
Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.
Building and maintaining healthy business relationship with customer.
Planning Customer & Branch Events to boost the business.
Manage Pan India Corporate Salary relationship for Aditya Birla Pantaloons, WNS Global , Accenture, Godrej Group companies ,Fortis hospital ,Toyo Engineering, etc.
Joined in Dec 2013 as Manager & Promoted to Senior Manager in 2016.
KOTAK MAHINDRA BANK LTD
Mumbai
MANAGER
03.2011 - 12.2013
Job overview
Manage team of 4 sales executive and was responsible for their business performance.
Coached and mentored junior team members, regularly assessing knowledge and skills gaps and implementing corrective action.
Achieved management objectives, consistently hitting deadlines and performance targets.
Responsible for acquisition, retention, and satisfaction of customers.
Manage cross sell i.e. product like Retail Asset & Retail liability.
Building and maintaining healthy business relationship with Corporate and Customers.
Managed Gov. and Defence Corporate salary business.
Maintained positive, professional working environment to customer satisfaction.
Supervised and delegated tasks to employees to meet key productivity targets.
Maintained positive, professional working environment for customer satisfaction.
Taught employees how to best serve customers and standards to build brand loyalty.
HSBC LTD
Mumbai
ASSISTANT MANAGER SALES
09.2007 - 02.2011
Job overview
To acquire HNI clients for Premier accounts and process their account opening application.
Responsible for acquisition, retention, and satisfaction of customers.
Reporting to Regional Sales Manager.
Responsible for promotional activities in corporate and residential segments
Manage cross sell i.e. Product like Insurance, Mutual Fund & large value term deposits & Home loans. Achieved service time and quality targets.
Maximized. customer engagement and satisfaction by delivering excellent customer service.
Building and maintaining healthy business relationship with customer
Planning Customer & Branch Events to boost the business.
Promoted from Field-Officer Sales to Assistant Manager Sales in month of Sept' 2008.
Awarded for “BEST ASM PREMIER” ASP in 2009
Selected for HSBC full year convention tour in Sri-Lanka for the period.
Education
ITM Sion
Mumbai, MH
S-Master of Business Administration from Marketing
2010
Mumbai University
Mumbai
Bachelor of Commerce from B.Com.
2005
University Overview
Graduate
Skills
Exceptional listener and communicator who effectively conveys information verbally writing
Proven relationship-builder with effective interpersonal skills
Innovative problem-solver and self-starter
Resourceful and flexible team player
Ability to work under pressure and meet dead lines
Strong urge to success
Certification
AMFI and IRDA Certified
Languages
Bhojpuri
First Language
English
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Accomplishments
Awarded for Best Acquisition ASM in Asia and won Full year convention trip to Sri-Lanka in 2009.
Awarded for best Sales Manager in 2016 in Axis Bank.
Timeline
Assistant Vice President
HDFC BANK LTD
05.2023 - Current
SENIOR MANAGER
AXIS BANK LTD
12.2013 - Current
MANAGER
KOTAK MAHINDRA BANK LTD
03.2011 - 12.2013
ASSISTANT MANAGER SALES
HSBC LTD
09.2007 - 02.2011
ITM Sion
S-Master of Business Administration from Marketing