JAYSHREE KHATWANI
Summary
Well-versed in reviewing resumes, screening candidates and managing applications. Well-organized, detail-oriented and proactive in handling recruiting tasks with little oversight.
Overview
5
5
years of professional experience
Work History
Human Resources Business Partner
Coca-Cola Canada Bottling Limited
05.2023 - Current
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Technical User Support Advisor
Apple (Concentrix Solutions)
03.2022 - 04.2023
- Built and maintained relationships with clients to provide ongoing support.
- Facilitated communication and collaboration between departments to help business function smoothly.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Assisted in the development of training materials for new advisors, improving overall team performance.
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Anticipated responses and prepared clear and articulate answers.
- Produced detailed reports outlining key issues and proposed solutions.
HR Executive
Eris Lifesciences Ltd
09.2019 - 01.2021
- Worked with the company to strategically plan HR operations and created Training plans, soft skill development and skill development programs for workforce development.
- Worked with talent acquisition team and successfully launched new division with 2% of vacancy; promoting it and created jobs for more than 300 employees.
- Helped the Talent Acquisition Team with regular review of outgoing employment offers, ensuring internal equity and external market competitiveness.
- Designed and delivered Micro e-learning programs for employees to adhere with company policies, workshops and providing employees with their progress reviews and assessments.
- Managed and developed centralized platform for HR operations and employee engagement activities.
- Coordinated full recruitment cycle including job postings, sourcing, interviewing, reference checks, employment offers, onboarding and orientation for head office.
- Participated and added value in the launch of organization mission, vision, and values projects.
- Managed and developed centralized data system for managing employee data such as employment letters, promotion letter, increment letter, resignation letter & employee information.
- Assisted with ad-hoc projects when required.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Interviewed potential hires, negotiated salaries and benefits, and performed reference checks.
- Directed hiring and onboarding programs for new employees.
- Educated employees on company policy and kept employee handbook current.
- Assessed training needs and coordinated learning and development initiatives for 1000 employees.
- Used ERP to process employee payroll and benefits enrollment information.
Education
Post Graduate Diploma - Global Business Management
Conestoga College
Kitchener, ONB. Tech - Electronics & communications
Silver Oak University
Skills
- Operations understanding
- Measurements understanding
- Materials handling
- Marketing and sales
- Proficient in Microsoft Excel, Microsoft word, Microsoft Powerpoint, Microsoft 365
- Excellent command over written & verbal communication
- Interpersonal and leadership skills
- Employee management skills
- Networking and conceptual skills
- Analytically driven and oriented
- Flexible and easy learner
Timeline
Human Resources Business Partner
Coca-Cola Canada Bottling Limited
05.2023 - Current
Technical User Support Advisor
Apple (Concentrix Solutions)
03.2022 - 04.2023
HR Executive
Eris Lifesciences Ltd
09.2019 - 01.2021
Post Graduate Diploma - Global Business Management
Conestoga College
B. Tech - Electronics & communications
Silver Oak University
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