Scanned documents and saved in database to keep records of essential organizational information.
Completed data entry tasks with accuracy and efficiency.
Receptionist
Destiny IVF & Women's Care Hospital
08.2024 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Organized meetings, facilitated client interaction, and consistently revised records.
Guest Experience Team Leader
McDonald's
03.2017 - Current
Contributed to the hotel''s reputation through proactive engagement on social media platforms, responding promptly to reviews and inquiries from potential guests.
Partnered with local businesses and attractions to offer exclusive deals and packages for guests, driving increased bookings during off-peak periods.
Collaborated with other departments to ensure seamless communication and coordination in addressing guest needs and requests.
Handled challenging situations with empathy and professionalism, ensuring swift issue resolution.
4 Year Work in Capital of Congo at 1 year in warehouse ,cash counter supervisor ,1 year as a manger in supermakert ,2 years in office4 Year Work in Capital of Congo at 1 year in warehouse ,cash counter supervisor ,1 year as a manger in supermakert ,2 years in office