Jayul Mehta
Principal Consultant
Ahmedabad,GJ
Summary
Results-oriented IT professional with over 15 years in project management within Telecom, HRMS, and Insurance domains. Strong background in delivering projects on time and within budget, with skills in team leadership and customer engagement. Experienced in Agile practices, including Scrum Master responsibilities and backlog management. Successful in coordinating with third-party vendors to achieve client objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Principal Consultant Agile Delivery
Infosys Ltd
09.2020 - Current
- Spearheaded multi-year ServiceNow transformation, unifying processes across IT, HR, Legal, and Global Operations for US Energy Giant. Deployed ITOM Visibility/AIOps and foundational CMDB to enhance predictive service mapping and reduce MTTR for refinery assets. Standardized global ITSM processes for over 150,000 users, leveraging Generative AI to minimize service desk friction. Established comprehensive ITAR, procurement, HRSD, and LSD functionalities, digitalizing asset lifecycle management while centralizing employee services. Directed Strategic Portfolio Management to align IT investments with corporate objectives, ensuring delivery of high-value projects. Formulated Data Stream strategy, integrating platform data with enterprise lake (Snowflake/Azure) for advanced AI and real-time reporting. The estimated revenue for the program is $55 million USD for two years, the operating margin is at 38%, and the net margin is at 22%.
- Transformed VRepair from a legacy C++ system to a scalable ServiceNow platform, enhancing agility and maintainability. Architected middleware using Node.js and Spring Boot for seamless integration of legacy WSDL-based services with modern workflows. The estimated revenue for the program is 85 million USD for 3 years, and the operating margin is 32%, and the net margin is 18%.
- Working with the U.S. telecom giant as a Domain Lead for their core products in Telecom OSS. This involves the geo-spatial-based real-time inventory management for fiber cables, their network provisioning system, and their status tracking and reporting system. My role here is to provide the functional solution to the team, communicate with the client management team for feature development and release planning, manage and track releases, and handle PI planning and backlog management for their product. Here I am handling a direct team of 75 members, which includes 4 SMs, 8 tech leads, and 4 technical architects. The estimated revenue for the program is $25 million USD for two years, the operating margin is 30%, and the net margin is 12%.
Software/Sr. Software Engineer
Sterlite Technologies
08.2013 - 08.2020
- Sterlite has made an integrated Middle Layer for the BSS Integration for various applications and systems like CRM, WSC’s Network Elements, and 3rd Party Systems. The role was to lead and guide the team in their delivery aspects and handle the deadlines of the sprint (in Jira and MPP).
- Interconnect and Channel Partner convergent product development with multi-tenancy and standardization using TM Forum e-tom structure. The focus and aim is to deploy a stack on the cloud to support a PAAS model to cater to various types of wholesale business of telecom.
- Sterlite has made the entire telecom solution for Convergent Billing and a Solution for managing the MVNO Operators for MVNE. Product consists of BSS (Convergent Billing), OSS, WSC (Web self-care), OCS, Product Management, CRM, Loyalty and Retention, Provisioning Portal, SAP BI Reports, and PCRF.
- Sterlite is providing the entire telecom solution for the billing and revenue management. Product consists of BSS (Convergent Billing), OSS, mediation, WSC (Web self-care), AAA, OCS, Product Management, and Partner Management.
Trainee /Software Engineer
Synoverge Technologies
02.2011 - 08.2013
- This project is basically a Portal consisting of three different applications. One is for the administrator to maintain the portal second is for the merchant portal, where all merchants, including malls, charities, unions, and clubs, are registered by taking the payment scheme like basic, intermediate, and premium. Native IOS App is also available for the consumer, which can be downloaded from the App Store in Australia.
Education
MCA - Computer Applications And Programming
Gujarat University
Ahmedabad06-2011
BCA - Computer Programming
Gujarat University
Ahmedabad06-2008
HSC - Commerce
GSEB
Ahmedabad01.2005
SSC - General Grade 10 Studies
GSEB
Ahmedabad05-2003
Skills
- My-SQL
- Oracle 11g/12c/19c
- Postgres (96,126)
- Atlassian Jira
- Microsoft Project Planning
- ServiceNow implementation
- Enterprise architecture
- Agile project delivery
- Telecom solutions development
- Cloud-based applications
- Product lifecycle management
- Customer relationship management
- Cross-functional collaboration
- Effective communication
- Team leadership
- Strategic planning
- Proactive problem solving
- Technical integration
- Technology implementation
- Project coordination
- Innovation management
- Project management
- Proposal development
- Digital transformation
- Budget management
- Industry knowledge
- Technological assessment
- Project implementation
Certification
SAFe Certified Scrum Master, 09246133-6007
Disclaimer
I hereby declare that above mentioned information is correct as per my knowledge and understanding.
Personal Information
- Date of Birth: 05/08/88
- Gender: Male
- Marital Status: Married
Language Fluency
English
Advanced (C1)
C1
Hindi
Proficient (C2)
C2
Gujarati
Native
Native
Timeline
Principal Consultant Agile Delivery
Infosys Ltd
09.2020 - Current
Software/Sr. Software Engineer
Sterlite Technologies
08.2013 - 08.2020
Trainee /Software Engineer
Synoverge Technologies
02.2011 - 08.2013
MCA - Computer Applications And Programming
Gujarat University
BCA - Computer Programming
Gujarat University
HSC - Commerce
GSEB
SSC - General Grade 10 Studies
GSEB