JAYVARDHAN SINGH

Enterprise Architect and Digital Transformation leader with 18+ years of experience driving large-scale CRM, data, and digital platform modernization initiatives across BFSI, Manufacturing, Healthcare, and Public Sector enterprises. Brings 13+ years of Salesforce ecosystem leadership, specializing in enterprise architecture, multi-program transformation, AI-enabled CRM (Agentforce), Data Cloud, and MuleSoft-based integration platforms.

Proven enterprise advisor and pre-sales architect, recognized for shaping deal-winning solution strategies, executive proposals, and transformation roadmaps while governing complex global delivery portfolios. Strong track record of aligning business strategy, data foundations, and generative AI capabilities to accelerate revenue growth, customer engagement, and enable scalable digital enterprises.

• Acted as enterprise architect and pre-sales lead for large global pursuits, shaping solution strategy, enterprise architecture, transformation roadmaps, and phased migration approaches.
• Led end-to-end RFP and deal architecture cycles including discovery, future-state blueprints, integration landscapes, data models, and effort/commercial structuring.
• Defined and governed multi-program Salesforce ecosystems consolidating fragmented CRMs and dealer platforms into unified enterprise digital experiences.
• Established AI-readiness and Agentforce adoption frameworks, covering data foundations, governance guardrails, enterprise reference architectures, and operating models.
• Shaped Data Cloud strategies enabling customer 360, real-time insights, and AI-driven automation across sales, service, and partner operations.
• Built and scaled Salesforce & Integration COEs, delivering reusable assets, accelerators, and enterprise architecture standards.

Sr. Architect – Tavant Technologies, Noida ( Jul’23 – Present )

Enterprise architect, transformation advisor, and pre-sales leader governing large-scale Salesforce and digital platform modernization programs.

• Lead enterprise architect for global Salesforce and AI-enabled CRM ecosystems across Sales, Service, Experience, CPQ, Data Cloud, and Agentforce.
• Own pre-sales technical solutioning for strategic pursuits — driving discovery, executive workshops, solution narratives, enterprise architecture, and phased delivery models.
• Define multi-year enterprise architecture roadmaps spanning Salesforce, MuleSoft, and data platforms aligned to business capability models.
• Govern architecture across parallel global programs, establishing solution blueprints, integration standards, DevOps patterns, and security controls.
• Lead AI and Data Cloud adoption initiatives, including transformation strategy, operating models, and governance frameworks.
• Mentor architects and platform leads, contributing to COE growth, reusable enterprise assets, and pre-sales excellence frameworks.

Vice President – MSCI Inc., Pune ( Aug’22 – Jun’23 )

• Led enterprise CRM and digital platform architecture initiatives supporting global financial operations.
• Acted as senior advisor to business and technology leadership on modernization priorities, data strategy, and enterprise operating models.
• Supported internal business cases, investment roadmaps, and executive technology proposals.
• Established architecture governance across internal and partner delivery teams.
• Owned Salesforce and integration strategy across multiple business units, aligning platform investments with enterprise technology vision.

Business Manager – IBM, Noida ( Mar’21 – Aug’22 )

• Enterprise solution and delivery leader for large Salesforce and digital transformation programs.
• Drove client advisory engagements, platform modernization roadmaps, and complex integration initiatives.
• Played a key role in pre-sales pursuits, solution shaping, proposal reviews, estimations, and executive presentations.
• Led cross-functional teams across architecture, delivery, and executive stakeholder management.

Sr. Architect – Persistent Systems, Pune ( Dec’20 – Mar’21 )

• Solution architect for cloud and CRM modernization initiatives.
• Designed scalable Salesforce and integration architectures and supported pre-sales and delivery governance.

Technical Architect – Metacube Software, Jaipur ( Nov’16 – Dec’20 )

• Led architecture and delivery of global Salesforce CRM, PRM, and enterprise integration programs.
• Supported RFP solutioning, proposal architecture, and client technical presentations.
• Defined enterprise reference architectures, migration strategies, and global rollout frameworks.

Technical Architect – Fexle Services, Jaipur ( May’15 – Nov’16 )

• Architected Salesforce solutions across Sales, Service, CPQ and custom platform implementations.

Technology Analyst – Metacube Software, Jaipur ( Aug’10 – May’15 )

• Delivered enterprise CRM and custom platform solutions.
• Progressed from senior developer into solution and technical architecture ownership.

Salesforce Certified Integration Architect
Salesforce Certified Application Architect
Salesforce Certified Platform Developer I & II 

Salesforce Certified CPQ | Salesforce Certified Sales Cloud 

Salesforce Certified Sharing & Visibility | Salesforce Certified App Builder
Salesforce Certified Marketing Cloud Account Engagement Specialist 

Salesforce Certified Agentforce Specialist