Dynamic and results-driven professional with 18 years of extensive experience in spearheading digital transformation initiatives, strategic consulting, and enterprise CRM implementations. Proven expertise in the Salesforce ecosystem, including Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and CPQ, facilitates the delivery of scalable solutions tailored to complex business challenges. A track record of managing cross-functional global teams for over 12 years reflects a commitment to process optimization and technology strategy execution for Fortune 500 clients. Skilled in aligning technology roadmaps with business objectives to drive growth, enhance customer experiences, and ensure sustainable value creation.
Designing effective solutions