Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jayveer Rabari

Customer Support Executive
Ahmedabad

Summary

A dynamic and hardworking individual who is passionate about providing exceptional customer service and ensuring client satisfaction. I am ambitious and reliable with experience in dealing with people from various cultural backgrounds. I speak English, Gujarati and Hindi.

Overview

3
years of professional experience
5
years of post-secondary education
3
Languages

Work History

Cygnet Infotech
Ahmedabad

Customer support executive
03.2021 - Current

Job overview

  • Built strong relationships with field operations team to support business development opportunities and improve service. Managing team of repetitive offering customer support. Overseeing customer service. Resolving customer complaints brought to attentions. Planning training and standardization of service delivery.

Magic Group
London

Data Entry Operator
12.2020 - 01.2021

Job overview

  • Working as data entry operator, my core responsibilities and duties are Maintaining database by entering new and updated data, Updating account information, Prepare source data, Compile and sort Information and Prepare and breakdown invoices.
  • Organized, sorted and checked input data against original documents

Chaiiwala
London

Assistant Chef
09.2020 - 11.2020

Job overview

  • Working in this busy restaurant I handled dual function as an assistant chef and also handling payments at till. I gained a lot of customer service experience and also had exposure dealing with customers over the phone and face to face. This gave me valuable cultural experience dealing with guests from various backgrounds. My main responsibilities were to assist chef in kitchen in preparing dishes, assist in menu planning, make variations as per customers’ needs, handle payments at till, liaising with other team members and ensuring smooth operation of restaurant
  • Reduced food costs 3% by using seasonal ingredients, setting standards for portion size and minimizing waste

Education

Heathrow Aviation Academy
London UK

Air Cabin Crew Preparation Course” Certificate
12.2020 - 12.2020

University Overview

Heathrow Aviation Academy (2-day course- classroom based)
This 2-day intensive course delivered by and experienced cabin crew and instructor helped me fully understand the roles and responsibilities of Air Cabin Crew and combined a range of relevant topics which included verbal, visual, written and practical training thus enabling me to be better prepared for the role of cabin crew. This further provided me the motivation and confidence to pursue my interest in applying for a position as air cabin crew

Gujarat Secondary And Higher Secondary Education Board
Gandhinagar India

High School Diploma
06.2014 - 05.2016

University Overview

Kingston University
London UK

Higher from Business Administration And Management
01.2020 - Current

University Overview

Skills

Multi-lingualundefined

Timeline

Customer support executive
Cygnet Infotech
03.2021 - Current
Heathrow Aviation Academy
Air Cabin Crew Preparation Course” Certificate
12.2020 - 12.2020
Data Entry Operator
Magic Group
12.2020 - 01.2021
Assistant Chef
Chaiiwala
09.2020 - 11.2020
Kingston University
Higher from Business Administration And Management
01.2020 - Current
Gujarat Secondary And Higher Secondary Education Board
High School Diploma
06.2014 - 05.2016
Jayveer RabariCustomer Support Executive