Jayvin Chawhan
Nagpur
Summary
Dynamic operations executive skilled in cross-functional coordination and business analysis. Demonstrated success in managing vendor relationships and improving operational workflows, contributing to increased efficiency and cost savings.
Overview
3
3
years of professional experience
Work History
operations executive
Hafla.com
Pune
12.2025 - 04.2026
- Managed daily business operations to align activities with company goals and enhance overall efficiency
- Handled high-volume customer and vendor escalations, resolving issues promptly to uphold service quality standards
- Coordinated with vendors to streamline communication, enhancing service delivery timelines
- Monitored operational workflows and identified process gaps, contributing to improved execution
- Collaborated with cross-functional teams to ensure smooth order processing and issue resolution
- Utilized tools like Zendesk, Meta, and WATI to manage customer interactions and support operations
Operations Associate
Novenary Atmos
nagpur
08.2023 - 11.2025
- Managed end-to-end procurement of raw materials across multiple states, ensuring timely sourcing and delivery
- Oversaw 25–30 supplier transactions per quarter, tracked vendor performance, and ensured timely compliance with delivery schedules
- Negotiated pricing, achieving up to 10% cost savings through volume-based agreements
- Cultivated strong vendor relationships, resulting in consistent supply and reliable service
- Developed easy-to-understand PO and payment templates, reducing documentation errors and speeding approvals
- Onboarded and trained junior interns, improving team efficiency and workflow management
Education
BBA - International Business
MIT World Peace University
Pune, India 08-2023
High School Diploma -
Narayana Vidyalayam
Chandrapur, India03-2020
Skills
- Operations & Process Optimization
- Vendor Management & Procurement
- Data Analysis
- Cross-Functional Coordination
- Documentation & Workflow Management
- Microsoft Office (Excel, Word, PowerPoint)
- Zendesk, Meta Business Suite, WATI
- Escalation Handling & Customer Support
Languages
English
Proficient (C2)
C2
Gujarati
Native
Native
Hindi
Proficient (C2)
C2
Timeline
operations executive
Hafla.com
12.2025 - 04.2026
Operations Associate
Novenary Atmos
08.2023 - 11.2025
BBA - International Business
MIT World Peace University
High School Diploma -
Narayana Vidyalayam