Keka, Trello, Clickup , Zoho
Jayvrat Dubey
Manager - Business Operations
Gurgaon,Haryana
Summary
Detail-oriented Assistant Manager offers more than 5 years of progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on target to achieve important objectives. Excellent relationship-building Multitasking and decision-making skills.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Assistant Manager
I Dream Education Private Ltd.
Gurgaon
06.2021 - Current
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Developed and maintain operational guidelines for staff.
- Monitored employee productivity and optimized procedures to reduce costs.
- Implemented new technology to streamline processes and improve operations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Planned, designed, and scheduled phases for large projects.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Organized project implementation resources and leveraged expertise to assist organizational rollout.
- Evaluated and defined internal and customer needs, implementing processes to address requirements.
- End to End Project Planning and Project Implementation
- Customer Relationship Management
- Client Relationship Management
- Product Demos for the new Clients
- Produced Demonstrable outcomes with impactful and successful delivery of projects
- Managed high workload with consistent record of achieving deadlines and delivery targets
- Team management and effective work assignment
- Management of government orders with good relationship with Clients
- Team Training on the operational process
- Documentation and Reporting for the funders , clients, CSR
- Conducted Impact Assessment and prepared power point presentations
- Data analysis with Advance Excel and Pivot Table
- Cross functional and regional teams workflow management
- SOPs, KRA, KPI , SLA Preparations as per the operational and organizational need
Senior Executive
Paramita Global School
Hyderabad
10.2019 - 03.2021
- Developed and implemented long-term strategic plans to ensure organizational growth and sustainability
- Coordinated cross-functional teams to streamline processes and improve efficiencies
- Maintained relationships with key stakeholders such as shareholders, board members, customers, and suppliers
- Organized and maintained filing systems for confidential documents, correspondence, and reports
- Prepared and distributed agendas, minutes, presentations, and other related materials for meetings
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation
- Managed calendars to ensure efficient use of time; scheduled appointments as needed
- Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; and scanning documents
- Assisted in compiling monthly expense reports
- Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements
- Planned staff and training meetings and scheduled conference rooms
- Supported school director and teaching staff by greeting visitors, taking messages, responding to emails, and completing clerical tasks.
Associate
Sunshine Public School
Sultanpur
08.2018 - 07.2019
- Provided administrative support to the executive team, including scheduling meetings and managing calendars
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; and placing and expediting orders for supplies
- Assisted with the planning of special events by arranging catering services, securing venues, and ordering promotional materials
- Coordinated mailings including sorting mail, and preparing packages for shipping via courier service or postal service
- Scheduled appointments, meetings, and events for management staff
- Maintained accurate department and customer records
- Coordinated appointments, meetings, and conferences
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Education
MBA - Project Management , Operations Management
Lovely Professional University
Jalandhar 07.2023 - Current
Diploma - (MIS) Management Information System
Aptech Computer Education
New Delhi 01.2018 - 06.2018
B.COM Hon. - Commerce And Management
Andhra University
Vishakhapatnam 06.2014 - 06.2017
Skills
Purchasing and planning
Cost analysis and savings
Business Development
Training and mentoring
Project Management
Team Management & Leadership Skills
Negotiation
Data Analysis and Interpretation
Project planning and development
Customer Relations
MS Office
G - Suite
Communication Skills
Administration Skills
Flexible and Adaptable
Self Motivated
Honesty and Stability
Software
Hobbies
I like singing and Playing percussion instruments like Tabla.
Timeline
MBA - Project Management , Operations Management
Lovely Professional University
07.2023 - Current
Assistant Manager
I Dream Education Private Ltd.
06.2021 - Current
Senior Executive
Paramita Global School
10.2019 - 03.2021
Associate
Sunshine Public School
08.2018 - 07.2019
Diploma - (MIS) Management Information System
Aptech Computer Education
01.2018 - 06.2018
B.COM Hon. - Commerce And Management
Andhra University
06.2014 - 06.2017