Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
CSR
Capstone Logistics LLC.
WHITESTOWN
04.2025 - Current
Managed inventory levels to ensure timely delivery while minimizing storage costs.
Coordinated shipments based on customer requirements, enhancing operational efficiency.
Collaborated with internal teams to facilitate multi-location shipment coordination.
Responded promptly to customer inquiries regarding order status and schedule changes.
Developed strong relationships with vendors, carriers, and customers for efficient shipping.
Oversaw loading and unloading activities at warehouses and distribution centers.
Assisted in developing processes for receiving, storing, and distributing materials effectively.
Monitored compliance with safety regulations and quality standards during transport operations.
Alarm Monitor
CSC Security
Indianapolis
09.2023 - 04.2025
Received emergency calls, assessed situations, and notified relevant personnel or authorities.
Maintained and monitored security surveillance equipment via CCTV cameras.
Conducted regular tests of alarm systems to ensure optimal functioning.
Trained customers on proper and safe use of alarm systems.
Adhered to safety guidelines when responding to active alarm situations.
Reported potential threats or hazards identified during alarm monitoring promptly.
Responded to customer inquiries regarding system malfunctions effectively.
Monitored alarm systems and responded to alarms in a timely manner.
Shipping and Receiving Clerk
LSC Communications
PLAINFIELD
09.2022 - 04.2023
Managed inventory levels through precise record-keeping and monitoring of shipments.
Maintained cleanliness in work area by performing sweeping, dusting, and mopping tasks.
Inspected incoming and outgoing shipments for accuracy, damage, and compliance with packing slips.
Utilized RF scanners to efficiently track inventory movements within warehouse environment.
Logged discrepancies between physical counts and inventory system reports for resolution.
Operated computers to access shipping activity information and maintain accurate records.
Compared bills of lading against received merchandise, ensuring proper distribution and damage control.
Obtained necessary documentation to facilitate shipment processing and support item movement.
Assistant Director
KinderCare Learning Centers
Indianapolis
10.2021 - 05.2022
Developed strategic plans to align with organizational goals and objectives.
Implemented policies to ensure compliance with federal, state, and local regulations.
Maintained accurate records of children's attendance, health, and developmental progress.
Promoted positive behavior through enforcement of established rules among children.
Designed innovative programs to enhance cognitive development in young learners.
Organized staff recruitment, training sessions, and performance evaluations.
Ensured safety by developing and monitoring child care policies and procedures.
Facilitated parent-teacher conferences to address developmental concerns.
Scheduler
IU HEALTH
INDIANAPOLIS
03.2021 - 07.2021
Updated patient accounts with changes in insurance coverage and relevant information.
Managed incoming calls by routing them to appropriate departments or taking messages.
Verified insurance eligibility prior to scheduling patient appointments.
Utilized scheduling software to efficiently book appointments based on physician availability.
Ensured completion of necessary forms before submitting for insurance reimbursement.
Maintained accurate patient records, including medical histories and correspondence.
Coordinated appointments with patients and staff, preventing double bookings.
Communicated effectively with patients regarding appointment details and preparation instructions.
Signal Support Specialist (25U)
United States Army National Guard
SHELBYVILLE
02.2010 - 01.2019
Programmed frequency hopping radios to ensure secure transmissions.
Configured network devices according to customer specifications.
Performed preventive maintenance on signal support systems and equipment.
Conducted tests on new hardware components for compatibility with existing systems.
Troubleshot communication network issues to enhance operational efficiency.
Analyzed system requirements and designed corresponding solutions.
Monitored system performance to preempt potential failures.
Updated documentation of all configuration changes for accuracy.
Correctional Officer
Corecivic Inc.
INDIANAPOLIS
09.2017 - 12.2018
Facilitated communication between inmates and staff, addressing requests and grievances efficiently.
Maintained order and safety by monitoring inmate behavior and intervening as necessary.
Supervised inmate activities during meals, recreation, and work assignments, ensuring adherence to rules.
Conducted regular inspections of cells and common areas to detect contraband and maintain security.
Responded swiftly to emergency situations, employing appropriate measures to manage disturbances.
Prepared detailed reports documenting daily operations and incidents at the correctional facility.
Executed searches of inmates, visitors, and grounds to prevent smuggling of contraband.
Participated in training sessions to enhance skills in corrections and emergency response protocols.