Experienced restaurant manager with a focus on team collaboration, operational efficiency, and staff training. Proven ability to enhance workflows and ensure compliance with health standards.
Overview
4
4
years of professional experience
Work History
Manager
Taqueria El Viejon
Gary
06.2025 - Current
Managed daily operations of the restaurant to ensure smooth service.
Oversaw inventory management and ordering of food supplies.
Implemented health and safety protocols in food preparation areas.
Developed efficient workflows to enhance kitchen productivity.
Enforced quality standards for food presentation and taste consistency.
Monitored staff performance, providing feedback and addressing issues to improve team dynamics.
Trained employees on additional job positions to maintain coverage of roles.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Provided leadership during times of organizational change or crisis situations.
Assigned tasks to associates to fit skill levels and maximize team performance.
Ensured compliance with all applicable laws, regulations, industry standards.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
Conducted regular meetings with staff to discuss progress and pinpoint areas for improvement, fostering a culture of continuous development.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Established processes to ensure efficient workflow throughout the organization.
Created monthly reports for senior management summarizing operational performance metrics.
Cultivated partnerships with vendors to ensure quality supply chain management. by negotiating contracts and ensuring timely delivery of goods and services.
Cashier
La Mexicana Grocery Store
East Chicago
05.2024 - 06.2025
Processed customer payments using point-of-sale systems efficiently.
Greeted customers and answered any questions they had about the store's products and services.
Collected payments and provided accurate change.
Helped customers find specific products, answered questions, and offered product advice.
Issued receipts, refunds, credits or change due to customers.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Cashier
Millios Pizzeria
East Chicago
10.2022 - 05.2024
Processed customer payments using point-of-sale systems, ensuring accurate transactions.
Monitored cash drawer daily to ensure accuracy in balance. with precision, maintaining accurate cash balance.
Delivered exceptional customer service during peak hours.
Assisted customers in selecting menu items and addressing inquiries to enhance their experience.
Collaborated with team members to effectively promote daily specials.