Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Hi, I’m

Jebby Rajan

Jebby Rajan

Summary

I am a results-driven professional with a demonstrated track record of driving growth—both organizational and personal—through dedication, adaptability, and a strong commitment to continuous learning. In a fast-paced, ever-evolving landscape, I remain grounded in the values of hard work, integrity, and loyalty. I firmly believe in going beyond the boundaries of a defined role when needed, contributing wherever possible to ensure collective success.

My career progression across roles has been fueled not by shortcuts or internal politics, but by a relentless focus on performance, problem-solving, and a genuine willingness to learn. While I do not claim to know everything, I approach every challenge with humility, curiosity, and the determination to excel. If your team values individuals who prioritize substance over noise and are driven to deliver meaningful impact, I would welcome the opportunity to contribute.

Overview

13
years of professional experience

Work History

Octecxh Digital Private Limited

Head of Operations and Marketing
10.2022 - Current

Job overview

  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
  • Streamlined operational processes by identifying inefficiencies and implementing best practices.
  • Improved overall productivity with the introduction of innovative process improvement initiatives.
  • Led cross-functional teams to achieve company goals, fostering collaboration and communication.
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Facilitated change management efforts, guiding teams through periods of transition and growth.
  • Managed crisis situations effectively by developing response plans in advance.
  • Managed vendor relationships, negotiating contracts for maximum value and efficiency.
  • Led workforce expansion efforts, recruiting top talent and establishing high-performance team aligned with company goals.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Al Neel Group

Business Manager
03.2014 - 09.2022

Job overview

  • Interacted with potential clients, addressing pain points and ensuring on time delivery.
  • Met clients, agencies and contributed to increase company revenue.
  • Focus on retaining existing clients and being the main point of contact
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.

Al Neel Group

Project Manager
03.2012 - 03.2014

Job overview

  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Education

Wigan & Leigh, India
Bengaluru, Karnataka

Post Graduation in Visual Communication from Digital Media And Marketing
04-2010

University Overview

  • Recipient of Outstanding Creativity in Print Advertising
  • Recipient of Best Outgoing Student of 2010 batch
  • Graduation with Distinction
  • First student selected during Campus Placement process

Skills

  • Operational excellence
  • Cross-functional coordination
  • Relationship building & client account management
  • Decision-making
  • Strategic planning
  • Operations oversight & management
  • Customer relations
  • Administrative management
  • Employee reviews & development
  • Effective leader
  • Hiring and onboarding
  • Revenue generation
  • Sound judgment

Accomplishments

Accomplishments
  • Supervised and managed a team of 30 staff members.
  • Achieved 100% revenue growth YOY
  • Ideated, collaborated on, and personally managed end-to-end campaign launches for international brands, ensuring quality control and timely go-live.

Languages

English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Tamil
Intermediate (B1)
Malayalam
Bilingual or Proficient (C2)

Interests

Solo Biking, Reading, Cooking, Exploring

Timeline

Head of Operations and Marketing
Octecxh Digital Private Limited
10.2022 - Current
Business Manager
Al Neel Group
03.2014 - 09.2022
Project Manager
Al Neel Group
03.2012 - 03.2014
Wigan & Leigh, India
Post Graduation in Visual Communication from Digital Media And Marketing
Jebby Rajan