JEBIN THOMAS MATHEWS
Quality Assurance and Quality Control
Thirumazhisai
Summary
Seasoned Quality Assurance Specialist with over 8 years of experience in the food industry, ensuring adherence to FSSC 22000, BRCGS, and ISO 22000 standards. Expertise in audit preparedness, regulatory compliance, CAPA, and implementing quality systems across bakery, fresh produce, and ingredient manufacturing sectors. Proficient in overseeing product safety protocols, conducting team training sessions, and driving continuous improvement initiatives. Holds certifications in FSSC Lead Auditing, BRCGS Internal Auditing, and FSSAI Food Safety.
Overview
9
9
years of professional experience
24
24
years of post-secondary education
6
6
Certificates
4
4
Languages
Work History
Assistant Manager – Quality Assurance
Grain N Grace Food Ingredients Manufacturing Pvt Ltd
Palakkad
02.2024 - Current
- Manage QA for cake premixes, spice marinades, and liquid glazes in compliance with BRCGS.
- Conduct internal audits, implement CAPA, and ensure readiness for third-party audits.
- Lead product application trials and approve finished goods based on performance and quality parameters. RM, PM and FG analysis, specification development as per Regulatory Requirements.
- Ensure regulatory compliance with FSSAI, GSO, and customer-specific standards.
- Handle customer complaints and non-conformities through root cause analysis and preventive actions.
- Train QA team and new staff on food safety, hygiene, and GMP protocols.
- Collaborate with production, R&D, and procurement for continuous quality improvement.
- Development of specifications and reducing complaints related to customer and process by 20%
- Streamlined operations and reduce wastages and loss by 3% from 8%
Assistant Manager – Quality Assurance
Waycool Foods and Products Pvt Ltd
Chennai
03.2022 - 02.2024
- Reduced wastage from 10% to 1.5% by implementing process controls in fresh produce.
- Conducted daily quality checks and ensured ISO 22000 and FSSAI compliance.
- Trained staff on hygiene, SOPs, and food safety practices across locations.
- Coordinated legal analysis, and handled third-party audits.
Executive – Quality Assurance
CK's Foods Pvt Ltd
Chennai
08.2017 - 02.2022
- Resolved customer complaints and led root cause investigations with effective CAPAs.
- Designed SOPs, floor plans, and workflows for a new production unit.
- Optimized production planning to minimize losses and streamline operations.
- Delivered hygiene and documentation training to kitchen and outlet staff.
- Reduction of customer complaints by 15%
- Reducing wastages and losses by 10% from 28%
Executive – Quality Assurance
Hexagon Nutritions Pvt Ltd
Chennai
07.2016 - 08.2017
- Performed in-process checks, validations, and mock recalls in a fortified food facility.
- Supported documentation and compliance for audits, and product traceability.
- Monitored production activities to ensure adherence to established quality control procedures.
Education
Master of Science - Food Chemistry & Food Processing
04.2001 - 01.2015
CGPA: 7.86
Bachelor of Science - Chemistry
04.2001 - 01.2012
CGPA: 5.9
Skills
Food safety compliance expertise
Internal and external audit management
Experience in food safety regulations
Root cause analysis techniques
SOP oversight and quality control
Raw Material & Finished Product Evaluation
Cross-Functional Team Collaboration (R&D, Production, Supply Chain)
Team Leadership & QA Staff Training
Continuous Improvement & Process Optimization
Proficiency in Quality Testing Tools & Equipment
Risk Assessment & Preventive Action Planning
Excellent Communication & Report Writing Skills
Food Safety Management System
Customer Complaint Handling & Non-Conformance Investigation
Cost reduction
Certification
IRCA Certified Lead Auditor – FSSC 22000 v6 (SGS)
Interests
Music (Listening, Composing, Performing), Gardening, Poster Presentations
Timeline
Assistant Manager – Quality Assurance - Grain N Grace Food Ingredients Manufacturing Pvt Ltd
02.2024 - Current
Assistant Manager – Quality Assurance - Waycool Foods and Products Pvt Ltd
03.2022 - 02.2024
Executive – Quality Assurance - CK's Foods Pvt Ltd
08.2017 - 02.2022
Executive – Quality Assurance - Hexagon Nutritions Pvt Ltd
07.2016 - 08.2017
Loyola College - Master of Science, Food Chemistry & Food Processing
04.2001 - 01.2015
Madras Christian College - Bachelor of Science, Chemistry
04.2001 - 01.2012
LANGUAGES
English
Malayalam
Hindi
Tamil