Jecintha Noronha
Bangalore
Summary
To persuade a challenging career in a progressive environment where learning and creativity are put to best use which will contribute to the overall success and growth of the company and self.
Overview
6
6
years of professional experience
Work History
Manager
ALS Testing services
Bangalore
03.2024 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensure that the processes associated with Client service are optimized
- Ensure that the Client service metrics for the business are met and exceeded
- Comply with all internal systems and procedures of the company.
- Ensure compliance to the ALS OHS & E systems and procedures.
- Foster a working environment that ensures divisional quality targets are met or exceeded Client.
- Provide a responsive and professional service to clients.
- Ensure that the quality of information produced (quotations, technical advice, data interpretation) is maintained at a high standard.
- Ensure that client requests are managed in a timely and effective manner People, Learning & Development.
- Report monthly on Client service metrics..
- Undertake Client service activities that provide a service to clients to ensure repeat patronage.
- Assist in the assessment of present and future needs, trends, problems and profit opportunities.
- The preparation of quotations and responses to client queries.
- Actively maintain industry and Client knowledge.
- Building a profile and gaining credibility in the pharmaceutical sector as an ALS representative.
- The submission of a monthly report covering items relevant to Client service activities.
Manager-Business Development
Sclin soft Technologies Pvt Ltd
Hyderabad
11.2023 - Current
- Identify, evaluate, solicit, and follow-up with targets through multiple sales, communications, and marketing methods (E.g., cold calling, conference attendance, social media, public relations, drip campaigns, presentations, etc.)
- Implement the business development strategies for the company
- Initiate and develop relationships with key prospects to identify and meet prospects' business needs
- Market research, needs analysis, pitch, closing, renewal, and upsell
- Manages, coordinates, strengthens and institutionalizes business development operations
- Promotes and provides quality control oversight in all business development functions and operations
- Supports negotiations with clients, partners, and consultants
- Maintain relationships with clients to ensure project success
- Pitch capabilities and communicate unique selling proposition based on prospect needs
- Create and customize presentations and other sales materials
- Respond to RFPs, review MSAs and other contractual agreements, and work with Project Management team to write proposals and SOWs, including the preparation of project budgets
- Track and report on progress and success
- Support the execution of the company's operating plan to meet business goals and objectives.
Executive-Project Management
Actimus Biosciences private limited
Vishakapatnam
09.2021 - 04.2023
- Interact with the cross functional department to adhere and confirm to the projected project specific timelines
- Communication to the sponsors regarding protocol synopsis and protocol approvals and integrated reports
- Communicate with sponsors in relation to Investigational products, sample shipment etc
- Preparation and Review of SOPs
- Coordination with cross functional departments like Clinic, Pharmacokinetics, Bio Analytical and communication with Quality Assurance related to the studies submission
- Responsible for the tracking and implementing the deliverables against the scope and project plan, while keeping the stakeholders up to date
- Minutes of meetings and follow up on the agreed action items with relevant stakeholder
- Demonstrated ability to plan, multi-task and prioritize, demonstrated teamwork
- Good English communication (written and verbal), and organizational skills
- Ability to communicate appropriately and effectively with internal stakeholders, clients Company's senior management
- Preparation and circulation of Monthly project schedules in consultation with Head operations
- Interact with the cross functional department to adhere and confirm to the awarded projects.
Executive-Business Development
Syngene International Limited
Bangalore
09.2019 - 09.2021
- Proposal management role in the commercial department responsible for creating and delivering quality proposals in the Clinical Development space
- Take complete end-to-end responsibility for the quality of a proposal that gets submitted in Clinical Development space, taking cognizance of the scope and time commitments
- Is accountable for timely delivery of assigned opportunities to the Business development team
- Help transition newly awarded deals to Project management team
- Contribute to content library by submitting new content or updates to existing content, using the official content submission process.
Intern
Preethi Centre of Oncology
Mysore
06.2018 - 07.2018
Education
Bachelor of Science - Pharmacy
Sarada Vilas CollegeOf Pharmacy
01.2018
II PUC -
Sri Sathyanaryana College
01.2014
SSLC -
Fusco's School [ICSE]
01.2012
Skills
- Good knowledge and experience of working in the Clinical Development services space
- Develop proposals based on strategic needs for safety assessment, in vitro and in vivo strategies and larger molecules
- Excellent customer service skills, attention to detail and ability to get the task accomplished in a time-bound manner
- Demonstrated computer skills - required excellent MS Office experience (specifically Excel, Word, Outlook)
- Attention to Detail
- Work Planning and Prioritization
- Knowledge of proposal management function
- Management Support
- Time Management
- Self-Improvement
- Decision making
Accomplishments
- Attended CPHI 2022 at Frankfurt, Germany
- Have experience being a part of various vendor qualification audits and periodic audits conducted by various sponsors
- Participated as a Delegate in The Chromatography Basics & Advances Seminar at JSS College of Pharmacy
- Participated in 3rd International Level Science Talent Search Exam & Secured 6th rank in State level
- Participated in 4th International Level Science Talent Search Exam & Secured 1st class in School level
Father Name
Peter Noronha
Mother Name
Lilly Noronha
Personal Information
Date of Birth: 05/22/96
Hobbies and Interests
- Travelling
- Reading novels
- Listening to songs
Languages
English
First Language
kannada
Proficient (C2)
C2
Tamil
Upper Intermediate (B2)
B2
Telugu
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Konkani
Proficient (C2)
C2
Timeline
Manager
ALS Testing services
03.2024 - Current
Manager-Business Development
Sclin soft Technologies Pvt Ltd
11.2023 - Current
Executive-Project Management
Actimus Biosciences private limited
09.2021 - 04.2023
Executive-Business Development
Syngene International Limited
09.2019 - 09.2021
Intern
Preethi Centre of Oncology
06.2018 - 07.2018
Bachelor of Science - Pharmacy
Sarada Vilas CollegeOf Pharmacy
II PUC -
Sri Sathyanaryana College
SSLC -
Fusco's School [ICSE]
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