Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certifications
Timeline
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Jeena Jaison Panicker

Jeena Jaison Panicker

Information Security Engineer
Kerala

Summary

Information Security expert with experience across full information systems lifecycle. Highly skilled in Vulnerability Management and PCI-DSS Certification. Self-motivated and deadline-oriented with track record of on-time deliverables.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work History

Retail Sales Consultant

UAE Exchange Center LLC
Umm Al Quwain
12.2015 - 01.2022
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Collaborated with team members to achieve target results.
  • Worked with customers to understand needs and provide excellent service.
  • Onboarded new temps by entering employee information into systems.

Information Security Analyst

Reliance Industries Limited
Navi Mumbai
07.2011 - 11.2014
  • Conducted security audits to identify vulnerabilities.
  • Recommend improvements in security systems and procedures.
  • Monitored use of data files and regulated access to protect secure information.
  • Improved operations through consistent hard work and dedication.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Conducted PCI DSS Re-certification for Reliance Retail Business.
  • Worked as an Operator in Security Incident Response Team (SIRT)
  • Implementation of RSA SecurID Two Factor Authentication in Reliance Industries.

Education

B.E - Information Technology

Fr. Concecao Rodrigues Institute of Technology
Mumbai
08.2008 - 07.2011

Diploma - Industrial Electronics

University of Mumbai
Navi Mumbai
08.2004 - 07.2008

S. S. C - General

Atomic Energy CentralSchool, CBSE
Mumbai
01.2003 - 03.2004

Skills

    Upselling strategies

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Accomplishments

  • 1. PCI DSS Certification of Reliance Retail
  • Preparation of Secure Configuration documents (SCD) of various operating systems and databases and implementing it across the Reliance Retail organization
  • Developing Logon scripts to enforce the access restrictions for the user profiles of the store machines
  • Conducting internal vulnerability scans
  • Coordinating with ASV for external vulnerability scans
  • Creating security policies and procedures
  • Auditing Firewall configuration checks and reviewing firewall ACLs to comply with the PCI DSS controls
  • Designing documents of Hardware Security Module (HSM) that safeguards and manages digital keys for strong authentication and provides crypto processing.
  • 2.PCI DSS Awareness Program
  • Spreading PCI DSS awareness amongst Retail stores and across Reliance Retail organization
  • Ensuring the employees are aware of PCI DSS by conducting Internal Store Audits
  • 3.Deployment of Ossec- HIDS
  • Implementation of Ossec – HIDS as Log monitoring and File Integrity Modification (FIM) solution
  • Configuring Ossec agents on Reliance Retail Store servers and POS Machines
  • Monitoring of Ossec events and taking necessary actions on the incidents captured
  • 4.Vulnerability Management Compliance and Audit program
  • Worked on end to end vulnerability management program from installation of tool, defining policies,conducting security scans, preparing reports, coordinating with various business owners for remediation of the vulnerabilities and conducting user awareness program
  • Worked on system and network security compliance for PCI-DSS certification for Reliance Retail business
  • 5.Reliance JIO Information Security infrastructure setup
  • Implementation of RSA SecurID two factor authentication in RJIL Enterprise
  • Documentation of Installation and Configuration and Operational manuals of RSA SecurID Two factor

Additional Information

  • Documentation of Troubleshooting guides for End Users Training the Operations team on RSA SecurID two factor authentication
  • Preparation of Minimum Baseline Security Standards (MBSS) documents for RJIL Security Solutions
  • Participated in the implementation of Symantec.
  • Performed a role of Operator in Security Incident Response Team (SIRT)

Certifications

● Successfully completed an ISMS ISO 27001:2013 Lead Auditor course

● Microsoft Azure Fundamentals AZ 900 certified

● Microsoft Azure Fundamentals AZ 104 (in progress)

● ICT Academy of Kerala- Certified Cyber Security Analyst course ( Oct 4 2021 to Apr 30 2022)

● Awarded as Best Employee of the month in July 2018

● Awarded as Player of the month under CHASE monthly performance.

Timeline

Retail Sales Consultant

UAE Exchange Center LLC
12.2015 - 01.2022

Information Security Analyst

Reliance Industries Limited
07.2011 - 11.2014

B.E - Information Technology

Fr. Concecao Rodrigues Institute of Technology
08.2008 - 07.2011

Diploma - Industrial Electronics

University of Mumbai
08.2004 - 07.2008

S. S. C - General

Atomic Energy CentralSchool, CBSE
01.2003 - 03.2004
Jeena Jaison PanickerInformation Security Engineer