Jeesan Anthony raj
Thanjavur
Summary
Detail-oriented professional with expertise in risk management, client services, and financial operations. Skilled in monitoring margin requirements, ensuring compliance, and managing client transactions with accuracy. Proven ability to resolve service issues, and provide timely, insightful reports. Committed to maintaining operational efficiency and enhancing service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Service Delivery Team
ZEBU Share and Wealth Managements Pvt. Ltd
Chennai
01.2021 - Current
- Currently working as a Associate in the Service delivery team.
- The focus is on monitoring risk and margin requirements by analyzing client trades during market hours, ensuring that any margin shortages are addressed by informing clients and branches
- Client positions are adjusted for those with shortages at the end of the market day
- The confirmation process for the pledge of DEMAT holdings is handled, and holdings are released as requested for unpledge
- Daily reports are prepared, covering market volume, performance, issues faced, charges collected for call & trades, and branch-wise turnover, providing a clear picture for management
- Client calls are managed during market time, with orders placed on their behalf and any queries regarding the market or services addressed
- Client feedback is documented for potential service improvements
- Mutual fund transactions are managed, processing both Lumpsum and SIP purchases as well as Redemptions based on client requests
- Brokerage plan deductions are applied as per branch confirmations, and escalated service issues are handled by identifying root causes and coordinating with relevant teams
- Ensuring 100% accuracy in client payment allocations has helped reduce discrepancies
- Daily short allocation reports (SAR) and INTRASAR reports are submitted to exchanges on time
- Client margin utilization is focused on by cross-verifying balances with exchange data and addressing shortages, which has led to a 30% reduction in penalties
- End-of-day CNC buy-sell transactions are calculated with precision, and coordination with the finance team ensures seamless reconciliation
- Expertise in managing risk and real-time fund allocation ensures Pro Fund operations maintain 100% compliance, avoiding any RR MODE issues
- Segregation reporting is another key responsibility, where client fund balances are segregated into cash and non-cash components and reported to the exchange on a T+1 basis
- In the previous role within customer on-boarding, responsibilities included validating client documents, creating accounts, registering clients in the KYC registration agency, and modifying existing client details as needed, ensuring smooth on-boarding and compliance with regulatory requirements
Education
MBA - Finance & Marketing
Gnanam School of Business
01.2020
B.Sc. - Mathematics
Annai vailankanni arts and science college
Thanjavur01.2018
Skills
- Customer Service Operations
- Problem Solving
- Customer Relationship Management (CRM)
- Task prioritization
- Verbal communication
- Troubleshooting
- Time management
- Leadership
- Conflict resolution
Certification
- NISM-Series-VIII: Equity Derivatives Certification Examination
- The Fundamentals of Digital Marketing Certification
- NISM Series VII: Securities Operations and Risk Management Certification Examination
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Associate Service Delivery Team
ZEBU Share and Wealth Managements Pvt. Ltd
01.2021 - Current
- NISM-Series-VIII: Equity Derivatives Certification Examination
- The Fundamentals of Digital Marketing Certification
- NISM Series VII: Securities Operations and Risk Management Certification Examination
MBA - Finance & Marketing
Gnanam School of Business
B.Sc. - Mathematics
Annai vailankanni arts and science college
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