Self-motivated professional successful in seizing viable opportunities for expansion and innovation in IT industry. Offering 7-years of experience into product, marketing background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising team of 15 employees.
● Handling a team of 10 consultants for data mining and segregation in an AI product for One plus as our client.
● Leading a product Yellow pages, which on Integration with OEM clients help them better visualise their SMS and improve the brand of their customers.
● Also working on a repository product which will centralise and channelize the process of on boarding the clients, also integrations and documentation will ask for minimum human effort.
● Engaging with stakeholders from organisation and from customers to facilitate the improvements and solutions
● Have led and created a CBT(closed beta testing) team of five for testing and quality assurance of the product/platform
● Creating wireframes and mock-ups using Axure, Marvel, Figma and other wire framing kits, tool and platforms
● Creating PRD, BRD, competitor analysis document and other integration documents for clients and also for organization
● Creating best practices and process for process implementation in internal teams.
● Verse with various platforms like Lead square, Trello, mail chimp, Twillio, Upwork, Jira and many others.
● Also imparted responsibility as product evangelist at various webinars, seminars and meet-up, to make people aware about the company’s product and strategies. Also trained new evangelists in other countries working for the organization.
● Developing trust relationships with a portfolio of major clients to ensure business smoothly. Managed more than 25 accounts single handily.
● Determining and managing key accounts in order to accomplish and advance sales budgets, and maximize opportunities to cross sell and make new sales.
● Acquiring a thorough understanding of customer needs and their requirements to develop and customize products.
● Play fundamental role in setting up meetings and demo's with the clients and under taking responsibility for the effective on-boarding.
● Initiated and lead affiliated marketing programs in the company single handily to exploit more profits and helping marketing team to gather data, with already available resources.
● Drive new product launches and relationship extensions by partnering with the business development, marketing and other teams to promote/market companies product and initiatives.
● Handling and attending marketing campaigns for the company at various national and international summits, conferences and seminars for external marketing and new business opportunities.
● Online marketing, helping in training sessions to trainers as well as clients, designing marketing & promotional strategies.
● Dealing with CXO level individuals for business leads and training of their employees.
● Role involves B2B and B2C strategy analysis through the process of competitive analysis, market intelligence, operational and statistical knowledge.
● Handling and attending marketing campaigns for the company at various national and international summits, conferences and seminars for external marketing and new business opportunities.
Business development and retention
Product management certified