Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jeet Goyal

Co-Founder | Product Management | Marketing | Client Success
Ahmedabad,Gujarat

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in IT industry. Offering 7-years of experience into product, marketing background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising team of 15 employees.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
3
3
Certifications

Work History

Product Manager

Paytm
Noida, Uttar Pradesh
06.2021 - Current
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
  • Managed benchmarks, product demonstrations and testimonials for performance evaluation.
  • Liaised with clients to develop deep understanding of business needs and current market landscape.
  • Coordinated project planning and execution with team members and team leads.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Compiled product, market and customer data to generate informed sales and profit projections.

Co-Founder

Notion Infosoft
Ahmedabad, Gujarat
02.2021 - 07.2021
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Oversaw daily administrative operations, including people management, Revenue management and social media marketing.

Manager - Product Management and Marketing

Gupshup
Mumbai , Maharashtra
07.2019 - 02.2021

● Handling a team of 10 consultants for data mining and segregation in an AI product for One plus as our client.

● Leading a product Yellow pages, which on Integration with OEM clients help them better visualise their SMS and improve the brand of their customers.

● Also working on a repository product which will centralise and channelize the process of on boarding the clients, also integrations and documentation will ask for minimum human effort.

● Engaging with stakeholders from organisation and from customers to facilitate the improvements and solutions

● Have led and created a CBT(closed beta testing) team of five for testing and quality assurance of the product/platform

● Creating wireframes and mock-ups using Axure, Marvel, Figma and other wire framing kits, tool and platforms

● Creating PRD, BRD, competitor analysis document and other integration documents for clients and also for organization

● Creating best practices and process for process implementation in internal teams.

● Verse with various platforms like Lead square, Trello, mail chimp, Twillio, Upwork, Jira and many others.

● Also imparted responsibility as product evangelist at various webinars, seminars and meet-up, to make people aware about the company’s product and strategies. Also trained new evangelists in other countries working for the organization.

Assistant Manager - Key Accounts Management

Gupshup
Mumbai, Maharashtra
10.2016 - 07.2019
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

● Developing trust relationships with a portfolio of major clients to ensure business smoothly. Managed more than 25 accounts single handily.

● Determining and managing key accounts in order to accomplish and advance sales budgets, and maximize opportunities to cross sell and make new sales.

● Acquiring a thorough understanding of customer needs and their requirements to develop and customize products.

● Play fundamental role in setting up meetings and demo's with the clients and under taking responsibility for the effective on-boarding.

● Initiated and lead affiliated marketing programs in the company single handily to exploit more profits and helping marketing team to gather data, with already available resources.

● Drive new product launches and relationship extensions by partnering with the business development, marketing and other teams to promote/market companies product and initiatives.

● Handling and attending marketing campaigns for the company at various national and international summits, conferences and seminars for external marketing and new business opportunities.

Marketing Executive

SNA Technologies Inc.
Mumbai, Maharashtra
02.2016 - 10.2016
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Increased brand awareness by developing technical and non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.

● Online marketing, helping in training sessions to trainers as well as clients, designing marketing & promotional strategies.

● Dealing with CXO level individuals for business leads and training of their employees.

● Role involves B2B and B2C strategy analysis through the process of competitive analysis, market intelligence, operational and statistical knowledge.

● Handling and attending marketing campaigns for the company at various national and international summits, conferences and seminars for external marketing and new business opportunities.

  • Collaborated with developers, advertisers and production managers to market products and services.

Education

MBA - Marketing

IBS - ICFAI Business School
Hyderabad
04.2014 - 02.2016

Bachelor of Engineering Technology - Information Technology

Gujarat University
Rajkot
04.2009 - 04.2013

Skills

    Business development and retention

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Certification

Product management certified

Timeline

Product Manager

Paytm
06.2021 - Current

Co-Founder

Notion Infosoft
02.2021 - 07.2021

Manager - Product Management and Marketing

Gupshup
07.2019 - 02.2021

Assistant Manager - Key Accounts Management

Gupshup
10.2016 - 07.2019

Marketing Executive

SNA Technologies Inc.
02.2016 - 10.2016

MBA - Marketing

IBS - ICFAI Business School
04.2014 - 02.2016

Bachelor of Engineering Technology - Information Technology

Gujarat University
04.2009 - 04.2013
Jeet GoyalCo-Founder | Product Management | Marketing | Client Success