Hi, I’m
Jeetender Singh Rana
Bangaluru,Karnataka
Summary
Customer-oriented General Manager with 13 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. A result oriented, young and passionate goal driven person coupled with an aptitude to learn quickly with hands on experience in resource, monitor & control in the interior Fit out's and Construction domain.
Overview
13
years of professional experience
Work History
Jeetender SinghBengaluru, Karnataka
General Manager
03.2023 - Current
Job overview
- Plan & execute project lifecycle of the commerical fit-outs projects in the south region.
- Determine and manage risks that may affect the project in any way, particularly schedule, budget or quality/specifications (P&L)
- Facilitate effective communication & assisting the design team and site delivery team to identify and resolve problems
- Manage the design and site delivery team's performance of delegated responsibilities
- Ensure the site delivery team receives the necessary stakeholder decisions in a timely fashion
- Manage the welfare and motivation of direct reports
- Negotiate and convert contracts as required by the project
- Provide timely regular and accurate reporting on the project progress, costs and quality as determined by the Business head
- Accurately check and sign-off on all payment certificates and invoices
- Ensure accurate finalization of client accounts, provide substantiated recommendations for variations and ensure contractors and consult
- Manage budget implementations, employee evaluations, and contract details.
Operations Manager
02.2022 - 08.2022
Job overview
- Dezy (Smiles.ai) - Dental, made easy
- Demonstrated project management experience in the planning & execution of additive manufacturingwarehouse up to 10000 sft with 3D printing machine installation
- Coordinate with the cross functional teams such as installer, vendor teams, category teams, productteams, etc
- To enable faster execution of warehouse with interiors fit out works
- Defines project timelines & budgets; evaluates project risks; manages all facets of relationships withcontractors & related subcontractors; oversees documentation
- Fulfilling leadership roles, including managing a team of technicians, administrative staff to completedocumentation for bulk services
- Worked closely with Unit Manager to ensure timely completion of administrative tasks.
Bonito Designs
Operations Manager
02.2020 - 01.2022
Job overview
- Leadership-Own the customer experience completely posts booking of projects till the time ofhandovers for the residential interior's projects
- Process Adherence: Ensure everyone in the team is adhering to the defined process SOPs andstandards to provide a standardized customer experience
- Stakeholder Management: Continuously coordinate with the cross functional teams such as installer
- VRM and production teams to enable faster issues resolution to the team members
- Metric Evaluation: Evaluating customer move in timeline adherence, evaluating customer overall NPSand quicker resolution of customer escalations
- Successfully delivered over 200+ projects, with effective NPS and customer reviews Oversaw design,regulation, and daily management of principal projects.
Housejoy Technologies
Project Manager
05.2019 - 02.2020
Job overview
- Responsible for the full project life cycle management for projects under interiors & constructioncategories
- Successfully managed & built a team of 15 members to execute and deliver monthly business targets
- Modified the project delivery & support system to reduce complaints by 50 %
- Jeetender Singh Rana - page 2
- Executed more than 30 projects with 100% customers satisfaction along with customer appreciations
- Assisting with training staff & development of company website via knowledge transfer and coursetraining
- As result of project management skills, I fast tracked my projects & reduced delivering time &increased client satisfaction by 50% comparing with previous projects
- Awarded "Best Project manager" at town hall meet for being customer focused
VIBGYOR Group of Schools
Senior Project Engineer
06.2017 - 05.2019
Job overview
- Responsible for planning & execution of school construction with interiors finishes including remodels
- Defines project timelines & budgets; evaluates project risks; manages all facets of relationships withcontractors & related subcontractors; oversees documentation; quality control and ongoing changecontrols
- Evaluates individual project performance to identify & implement construction management strategies
- Collaborates with manufacturing & design engineering to institute needed enhancements
- Diligently identifies & mitigates challenges through effective resource allocation and creative problemsolving
- Prepares project status reports by collecting, analyzing, and summarizing information; recommendingactions
- Maintains safe and clean working environment by enforcing procedures, rules, and regulations
Vaswani Group
Senior Project Engineer
12.2013 - 06.2017
Job overview
- Demonstrated leadership and project management experience in the planning & implementation ofcivil engineering projects in three residential projects across Bangalore
- Responsible for managing the construction phase of projects up-to 100, 000 square foot includingclubhouse's
- Proficient in developing costing schedules, CAD layouts and solving problem at site
- Fulfilling leadership roles, including managing a team of technicians, administrative staff to completedocumentation for bulk services
- As result of my project management skills, I fast tracked my project reducing delivering time by 80%without compromising customer satisfaction
- Increased client satisfaction by 40% comparing with previous projects
- Led a project of maintenance and repairs of 230 apartments including clubhouses and amenities
- Awarded "Best Engineer" of the year through performance matrix at yearly event
Sobha Ltd
Senior Engineer
03.2013 - 12.2013
Job overview
- Responsible for planning and supervision of civil engineering works associated with commercialmall( Mivon shuttering)
- Preparation of WORK BREAK DOWN structure, and sub dividing & the work responsibilities toengineers, supervisor's & foreman's
- Co-ordination with clients, architects and consultants to get the prior clearance
- Jeetender Singh Rana - page 3
- Co-coordinating with the billing engineer to ensure the same that all PO items & NT items are claimedin
- Analyzing the daily productivity report of all major Equipment available at site and daily labor report
- Ensure that Construction works meet all the technical and safety requirements with contractspecifications
Nitesh real
Assistant Engineer
07.2010 - 03.2013
Job overview
- Responsible for planning and supervision of civil engineering works associated with commercial mall
- Preparation of WORK BREAK DOWN structure, and sub dividing & the work responsibilities toengineers, supervisor's & foreman's
- Co-ordination with clients, architects and consultants to get the prior clearance
- Co-coordinating with the billing engineer to ensure the same that all PO items & NT items are claimedin
- Analyzing the daily productivity report of all major Equipment available at site and daily labor report
- Ensure that Construction works meet all the technical and safety r
Education
MVJ College of Engineering
Bachelor of Engineering - BE from Civil Engineering
09.2006 - 05.2010
Skills
Experienced in leading the team to achieve goals and objectives of the projectsEffective communication to establish good relationship with team and stakeholders
Effective leader
Client account management
Performance improvement
Accomplishments
- Licenses & Certificationsmonths training at STP from BWSSB - BWSSB Sewage Treatment Plant
- Project Management: Solving Common Project Problems - LinkedIn
- Critical Thinking - LinkedIn
- Construction Management: Project Delivery Methods - LinkedIn
- Transitioning from Manager to Leader - LinkedIn
- Cert Prep: Project Management Professional (PMP) - LinkedIn
- Problem Solving Techniques - Linkedin
- Stakeholder Engagement
- Interior Fit-out
- High Rise Buildings
- Project Management
- Construction Management
- People Management
- Team Leadership
- Communication
Timeline
General Manager
Jeetender Singh
03.2023 - Current
Operations Manager
02.2022 - 08.2022
Operations Manager
Bonito Designs
02.2020 - 01.2022
Project Manager
Housejoy Technologies
05.2019 - 02.2020
Senior Project Engineer
VIBGYOR Group of Schools
06.2017 - 05.2019
Senior Project Engineer
Vaswani Group
12.2013 - 06.2017
Senior Engineer
Sobha Ltd
03.2013 - 12.2013
Assistant Engineer
Nitesh real
07.2010 - 03.2013
MVJ College of Engineering
Bachelor of Engineering - BE from Civil Engineering
09.2006 - 05.2010