Hi, I’m
Jeetender Singh Rana
Bangaluru,Karnataka
Summary
Customer-oriented General Manager with 13 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. A result oriented, young and passionate goal driven person coupled with an aptitude to learn quickly with hands on experience in resource, monitor & control in the interior Fit out's and Construction domain.
Overview
13
years of professional experience
Work History
Jeetender SinghBengaluru, Karnataka
General Manager
03.2023 - Current
Job overview
- Plan & execute project lifecycle of the commerical fit-outs projects in the south region.
- Determine and manage risks that may affect the project in any way, particularly schedule, budget or quality/specifications (P&L)
- Facilitate effective communication & assisting the design team and site delivery team to identify and resolve problems
- Manage the design and site delivery team's performance of delegated responsibilities
- Ensure the site delivery team receives the necessary stakeholder decisions in a timely fashion
- Manage the welfare and motivation of direct reports
- Negotiate and convert contracts as required by the project
- Provide timely regular and accurate reporting on the project progress, costs and quality as determined by the Business head
- Accurately check and sign-off on all payment certificates and invoices
- Ensure accurate finalization of client accounts, provide substantiated recommendations for variations and ensure contractors and consult
- Manage budget implementations, employee evaluations, and contract details.
Operations Manager
02.2022 - 08.2022
Job overview
- Dezy (Smiles.ai) - Dental, made easy
- Demonstrated project management experience in the planning & execution of additive manufacturingwarehouse up to 10000 sft with 3D printing machine installation
- Coordinate with the cross functional teams such as installer, vendor teams, category teams, productteams, etc
- To enable faster execution of warehouse with interiors fit out works
- Defines project timelines & budgets; evaluates project risks; manages all facets of relationships withcontractors & related subcontractors; oversees documentation
- Fulfilling leadership roles, including managing a team of technicians, administrative staff to completedocumentation for bulk services
- Worked closely with Unit Manager to ensure timely completion of administrative tasks.
Bonito Designs
Operations Manager
02.2020 - 01.2022
Job overview
- Leadership-Own the customer experience completely posts booking of projects till the time ofhandovers for the residential interior's projects
- Process Adherence: Ensure everyone in the team is adhering to the defined process SOPs andstandards to provide a standardized customer experience
- Stakeholder Management: Continuously coordinate with the cross functional teams such as installer
- VRM and production teams to enable faster issues resolution to the team members
- Metric Evaluation: Evaluating customer move in timeline adherence, evaluating customer overall NPSand quicker resolution of customer escalations
- Successfully delivered over 200+ projects, with effective NPS and customer reviews Oversaw design,regulation, and daily management of principal projects.
Housejoy Technologies
Project Manager
05.2019 - 02.2020
Job overview
- Responsible for the full project life cycle management for projects under interiors & constructioncategories
- Successfully managed & built a team of 15 members to execute and deliver monthly business targets
- Modified the project delivery & support system to reduce complaints by 50 %
- Jeetender Singh Rana - page 2
- Executed more than 30 projects with 100% customers satisfaction along with customer appreciations
- Assisting with training staff & development of company website via knowledge transfer and coursetraining
- As result of project management skills, I fast tracked my projects & reduced delivering time &increased client satisfaction by 50% comparing with previous projects
- Awarded "Best Project manager" at town hall meet for being customer focused
VIBGYOR Group of Schools
Senior Project Engineer
06.2017 - 05.2019
Job overview
- Responsible for planning & execution of school construction with interiors finishes including remodels
- Defines project timelines & budgets; evaluates project risks; manages all facets of relationships withcontractors & related subcontractors; oversees documentation; quality control and ongoing changecontrols
- Evaluates individual project performance to identify & implement construction management strategies
- Collaborates with manufacturing & design engineering to institute needed enhancements
- Diligently identifies & mitigates challenges through effective resource allocation and creative problemsolving
- Prepares project status reports by collecting, analyzing, and summarizing information; recommendingactions
- Maintains safe and clean working environment by enforcing procedures, rules, and regulations
Vaswani Group
Senior Project Engineer
12.2013 - 06.2017
Job overview
- Demonstrated leadership and project management experience in the planning & implementation ofcivil engineering projects in three residential projects across Bangalore
- Responsible for managing the construction phase of projects up-to 100, 000 square foot includingclubhouse's
- Proficient in developing costing schedules, CAD layouts and solving problem at site
- Fulfilling leadership roles, including managing a team of technicians, administrative staff to completedocumentation for bulk services
- As result of my project management skills, I fast tracked my project reducing delivering time by 80%without compromising customer satisfaction
- Increased client satisfaction by 40% comparing with previous projects
- Led a project of maintenance and repairs of 230 apartments including clubhouses and amenities
- Awarded "Best Engineer" of the year through performance matrix at yearly event
Sobha Ltd
Senior Engineer
03.2013 - 12.2013
Job overview
- Responsible for planning and supervision of civil engineering works associated with commercialmall( Mivon shuttering)
- Preparation of WORK BREAK DOWN structure, and sub dividing & the work responsibilities toengineers, supervisor's & foreman's
- Co-ordination with clients, architects and consultants to get the prior clearance
- Jeetender Singh Rana - page 3
- Co-coordinating with the billing engineer to ensure the same that all PO items & NT items are claimedin
- Analyzing the daily productivity report of all major Equipment available at site and daily labor report
- Ensure that Construction works meet all the technical and safety requirements with contractspecifications
Nitesh real
Assistant Engineer
07.2010 - 03.2013
Job overview
- Responsible for planning and supervision of civil engineering works associated with commercial mall
- Preparation of WORK BREAK DOWN structure, and sub dividing & the work responsibilities toengineers, supervisor's & foreman's
- Co-ordination with clients, architects and consultants to get the prior clearance
- Co-coordinating with the billing engineer to ensure the same that all PO items & NT items are claimedin
- Analyzing the daily productivity report of all major Equipment available at site and daily labor report
- Ensure that Construction works meet all the technical and safety r
Education
MVJ College of Engineering
Bachelor of Engineering - BE from Civil Engineering
09.2006 - 2010.05
Skills
Experienced in leading the team to achieve goals and objectives of the projectsundefined
Accomplishments
- Licenses & Certificationsmonths training at STP from BWSSB - BWSSB Sewage Treatment Plant
- Project Management: Solving Common Project Problems - LinkedIn
- Critical Thinking - LinkedIn
- Construction Management: Project Delivery Methods - LinkedIn
- Transitioning from Manager to Leader - LinkedIn
- Cert Prep: Project Management Professional (PMP) - LinkedIn
- Problem Solving Techniques - Linkedin
- Stakeholder Engagement
- Interior Fit-out
- High Rise Buildings
- Project Management
- Construction Management
- People Management
- Team Leadership
- Communication
Timeline
General Manager
Jeetender Singh
03.2023 - Current
Operations Manager
02.2022 - 08.2022
Operations Manager
Bonito Designs
02.2020 - 01.2022
Project Manager
Housejoy Technologies
05.2019 - 02.2020
Senior Project Engineer
VIBGYOR Group of Schools
06.2017 - 05.2019
Senior Project Engineer
Vaswani Group
12.2013 - 06.2017
Senior Engineer
Sobha Ltd
03.2013 - 12.2013
Assistant Engineer
Nitesh real
07.2010 - 03.2013
MVJ College of Engineering
Bachelor of Engineering - BE from Civil Engineering
09.2006 - 2010.05
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