Dedicated Senior KYC Analyst with a over 10 years, 5 months of experience in financial compliance and customer due diligence. Skilled in risk assessment, regulatory adherence, and implementing efficient KYC processes to mitigate financial risks.
Allspring Screening
Nomura project
Goldman Sachs June 2021 – April 2023
Bank of America Merrill Lynch Feb 2021 - June 2021
New Client Adoption (NCA)
Retail Insurance
Reporting and Management: I have prepared and presented both Beginning of Day (BOD) and End of Day (EOD) reports to senior management, providing critical insights into daily operations. Additionally, I have updated the lean board daily, tracking performance metrics and process improvements. Collaborating with managers, I have played a pivotal role in strategic planning for effective team management.
Training and Development: I have managed notifications and communications regarding Learning and Development (L&D) training sessions, ensuring staff remained informed about upcoming training opportunities. As a Process Knowledge Trainer (PKT), I have developed and delivered training programs to onboard new team members, enhancing their understanding of processes and systems.
Quality Assurance: As an active member of the Quality Control Review (QCR) team, I was responsible for collecting and analyzing data related to errors and team accuracy, identifying areas for improvement, and implementing corrective actions. I also facilitated weekly calls with managers to discuss process requirements and address any challenges.
Customer Feedback Management: I have gathered Voice of Customer (VOC) feedback, providing valuable insights into customer satisfaction and areas needing attention within the process domain.
Nationwide Building Society
Key Responsibilities: