Results-driven talent acquisition specialist with extensive expertise in delivery management and a strong foundation in investment banking and financial sectors. Successfully established a global talent mapping function, revolutionizing talent market intelligence through the strategic integration of analytics, data mining, and research to facilitate informed hiring decisions. Proven track record in global leadership recruitment demonstrates a commitment to enhancing stakeholder management and candidate experience, particularly in leadership hiring. Innovative recruiting methodologies implemented to achieve optimal sourcing balance, leading to swift turnaround times and an impressive offer-to-joining ratio while adapting seamlessly to the ever-evolving business landscape.
Overview
15
15
years of professional experience
16
16
Certifications
2
2
Languages
Work History
Program Manager - Talent Acquisition
Capital One
10.2025 - Current
Collaborated with cross-functional teams for successful project completion within deadlines.
Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
Developed and maintained workflows, procedures and reports.
Implemented risk management strategies to mitigate potential barriers to project success.
Improved program efficiency by streamlining processes and implementing time-saving solutions.
Participated in pilot tests and revised programs based on feedback and results.
Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
Facilitated workshops and conducted one-on-one training to educate team members.
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
Assisted in recruiting, hiring and training of team members.
Established strong relationships with key stakeholders, ensuring support for program initiatives.
Talent Acquisition & Attraction Manager
Maersk (Global Service Centre)
03.2022 - 06.2025
Global TA Leadership: Trained over 100 professionals.
Strategic Tooling: Built a comprehensive TA tool repository.
Diversity and Inclusion: Drove diversity, talent mapping.
Talent Development: Organized TA GEMBA 2023.
Leadership Hiring (Global)
Received the Star Award (global scale) in 2022 for performance-driven achievements.
Received Spot Award (GSC scale) 2023 - Performance Driven.
End-to-end setup of the Global Talent Market Research and Analytics function (Sourcing Sciences) that provides market intel and empowers recruiters through established internal tools such as Boolean strings repository and talent sourcing battle cards.
Successfully hired and closed over 30 leadership positions globally (operational roles).
Contributed to multiple training and empowerment sessions for colleagues across the talent acquisition function and the business, covering subjects such as sourcing strategies, BBI (behavioral-based interviews), best practices for the talent acquisition process, and Workday usage.
Have contributed to the LFL merger/acquisition, which required talent acquisition, process mapping, and fit-gap alignment by liaising with the change and transformation process team. Was recognized for this task, the Fit Gap Analysis delivered end-to-end for OCL was super successful.
Stayed up to date on the latest tech recruiting trends and talent market insights, and built a repository of free-to-use Chrome plugins and websites that empower recruiters in terms of efficiency and faster delivery (1,000+ tools and sites for global recruiters, excluding China).
Championed our employer brand and culture to attract and retain top talent.
Recognized and certified for my contributions as 'leading by example' towards CSR—corporate social responsibilities—for FY 2023-2024.
Implemented innovative sourcing techniques to identify passive candidates and expand talent pipelines for hard-to-fill roles.
Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
Maximized performance by monitoring daily activities and mentoring team members.
Accomplished multiple tasks within established timeframes.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Manager - Senior Resourcing Specialist
Standard Chartered Global Business Services
01.2019 - 03.2022
Delivered for multiple migrations for the Financial Market Operations Business Line, and played the role of an advisor to the business.
Informally supported and guided colleagues, and fostered a teamwork environment.
Coached new joiners to navigate through the hiring process and organizational policies in their hiring journey.
Led and participated actively in various projects (Talent Marketplace, DEI, beta testing of Procress and tools).
Conducted market research and MI for operational roles, and presented the business and management with data.
Lead best practices in sourcing, implementation of talent acquisition strategies, selection methodologies, and talent pipeline development.
Upscaled the hiring manager experience and the candidate experience. Championed our employer brand and culture to attract and retain top talent.
Enhanced candidate pool by proactively sourcing qualified applicants through various channels, such as social media, job boards, and networking events.
Reduced time-to-hire with a focus on targeted candidate outreach and timely follow-ups with both candidates and hiring managers.
Maintained an updated database of potential candidates for future opportunities, allowing for quick access to a qualified talent pool.
Analyzed recruitment metrics regularly to identify trends and areas for improvement in sourcing strategies or processes.
Facilitated successful hiring events, leading to numerous hires from diverse industries and backgrounds.
Established a strong employer brand presence online through engaging content creation on various platforms like LinkedIn or Glassdoor.
Continuously sought out professional development opportunities and industry knowledge, staying current on trends and best practices in recruitment.
Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
Promptly corresponded with applicants and coordinated and conducted interviews.
Developed strong relationships with hiring managers, ensuring clear communication and understanding of position requirements and expectations.
Senior Non IT Recruiter
Societe Generale Global Solution Center
12.2016 - 01.2019
Delivered end-to-end staffing for the OPER business line, and met the hiring demand.
Fostered a teamwork and open-door environment.
Actively contributed to various programs and projects.
Actively contributed and participated in strategic hiring events such as:
1. Diversity Hiring Event.
2. Specially Enabled Hiring Event.
3. She Returns Hiring Event
4. Hackathons and Tech Speaker Events
5. Weekend Tech Coding Events
Ensured the KPIs were achieved and secured a good annual rating.
Conducted market research and MI for operational roles, and presented the business and management with data.
I have been recognized as the most active and supportive employee on the floor, and I have conducted small, fun, and engaging activities.
Ensured to be compliant through the hiring process.
Upscaled the hiring manager experience through a data-driven delivery model.
Delivered for the Candidate Experience Project for the 2017 - 2018 academic year.
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
Negotiated offer terms effectively, resulting in high acceptance rates among selected candidates.
Senior Executive Talent Acquisition
Optimum Solutions (S) Pte Ltd
12.2010 - 12.2016
Manager (3 years)
Leadership (3 years)
Individual Contributor (7+ years)
I have successfully delivered quality placements in large volumes with BFSI clients and the world's leading e-commerce, search engine, and social media organizations.
Led and guided a team of 2 members for the delivery of quality resumes within dedicated timelines.
Translate the hiring needs to the team members.
Maintained team performance in the absence of the manager.
Helped the team members in sourcing and understanding the requisitions, and screened the CVs before sharing them with the clients.
The shortlist ratio of the sourced and submitted candidates was 2/3 for interviews.
Successfully closed many IT professionals for various positions such as AVP, ENVO, developers, business analysts, team leads, project managers, and other profiles with Fortune 500 companies for locations such as India, Singapore, Shanghai, and Malaysia within a given time period.
I have successfully deployed over 40 employees with investment banks in Malaysia and handled the complete end-to-end process.
Active involvement in conducting and coordinating recruitment drives, and successfully closing positions with the clients.
I have been recognized and awarded as the most active and supportive employee on the floor for the second quarter during the 2012–2013 period.
I have been among the top three performers for the 2014–2015 financial year.
I have been recognized and rewarded as the star performer for Q1 2015.
Perform research on the job description, and provide the candidate with content to prepare for the interview.
I involved myself in conducting preliminary telephonic and personal interviews with candidates to ascertain their competencies, skills, and aspirations, such as positions, salary, and relocation aspects.
Worked closely with the Sales / Account Manager to increase the efficiency and productivity of the recruitment process, reducing cost-per-hire, and always meeting various recruitment metrics.
Contributed to the continuous improvement of internal recruitment processes by providing feedback on best practices and lessons learned from each placement.
Managed sensitive data and maintained confidentiality throughout all stages of the recruitment process, upholding professional integrity at all times.