Multi-talented Team Leader consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
9
9
years of professional experience
Work History
MIS Maintenance
Shriram Finance Limited
Chennai, Tamilnadu
04.2025 - Current
Prepared revenue-sharing partner report for NBFCs to support financial analysis and decision-making
LCC- Live Cumulative Collection, Live, Matured, Settlement cases, Arrear and MAK auto mall Report
Case Approval and Authorization as per Credit Norms
Managed online co-lending operations with Walmart for SFL and DFS, facilitating streamlined customer access to financing
Coordinated co-lending initiatives with Davinta Financial Services for unsecured loans, enhancing partnership opportunities
Manual Approval-NSTP & Full KYC Process, Authentication VKYC,CPV-(Contact Point Verification) and triparty Agreement
Reviewed customer CIBIL and CRIF reports to prevent fraud
Validate the DPD status and NPA Marking and Overdue Limit
Daily Tracker For on boarding Status and Tracker for Customer Sanction
Follow the daily dedupe File
Team Leader
Cholamandalam Investment and Finance Company Ltd
Chennai, Tamilnadu
08.2017 - 04.2025
Supervising team members, floor monitoring and Mail, Handling Vehicle Finance Disbursement (CPU) Team.
Assisted branches in resolving queries and ensured timely payment processing within given turnaround times.
Making a payment and Authorize the payment using FINNONE software (LMS) Validating the queries raised from checking and circulating to branches on daily basis.
Expertise in making payments to Dealers and customers through RTGS, Cheque and TT mode.
Verifying customer physical file manually and process the Repayment mode (ACH, EACH,PDC,NPDC) EMI Cheque and Mandates.
Checking the PDD documents (RC, Insurance, Invoice & Form B)
Verifying loan details of the customer in Application form compare with PR as per SOP.
Reviewing KYC of Individual and Non-Individual (Corporate, Proprietor, Trust, Society) Customers as per regular standards
Processed additional financial charges for loan applications.
Checking the customer’s existing Loan track when customer comes for another loan AFC (Additional Financial charges)
Checked the old loan foreclosure amount and closed the old loan as per system requirements.
If any Shortfall amount in customer old loan Co-ordination with branches for resolutions.
Customer NOC Blocking and Unblocking
Collaborated with KVB to advance co-lending initiatives, enhancing partnership effectiveness.
Handling document wise query rating month on month and circulate to branch’s.
Dealer payment for reconciliation activities.
Maintained comprehensive file query MIS, categorising files as clear, query, rejected, or not received.
Image & file health check daily basis as per SOP.
Customer Relationship Manager
Europa Group
Chennai, Tamilnadu
01.2017 - 07.2017
Engaged customers to demonstrate product features
Managed showroom accounts and petty cash, ensuring accurate financial tracking.
Cash Deposit in Company Account and authority of cheque signing
Working in MS Office.
Education
MBA – Master of Business Administration - Finance and Marketing
Eva Stalin Business School
Chennai, Tamilnadu
06-2017
B.com - CA
Yadava College
Madurai, Tamilnadu
06-2015
12th - Accounting
Government Higher Secondary School
Theni, Tamilnadu
05-2012
Skills
Loan assessment
Fraud detection
KYC regulations
Payment approval
Query management
Document control
Production with Accuracy
MS Office
Project coordination
Effective Time Management
Adaptability
Problem-solving
Leadership
Languages Known
Tamil
English
Hindi (Read, Write, Spoken level_1)
Hobbies and Interests
Playing Cricket & Carrom
Watching Movies
Listening Music
Learning New Things
Disclaimer
I hereby declare that the above information furnished is true to the best of my Knowledge.
Timeline
MIS Maintenance
Shriram Finance Limited
04.2025 - Current
Team Leader
Cholamandalam Investment and Finance Company Ltd
08.2017 - 04.2025
Customer Relationship Manager
Europa Group
01.2017 - 07.2017
MBA – Master of Business Administration - Finance and Marketing