Jeevadharshini R

• Played a crucial role in ensuring efficient and timely package delivery by coordinating logistics and assigning helpers to drivers for bulk deliveries
• Streamlined delivery processes, resulting in increased customer satisfaction and reduced errors.

International DCORR

• Managed daily corrections of approximately 1,200 international addresses, focusing on accuracy and compliance for Germany, Canada, Great Britain, Switzerland, and Sweden.
• Utilized advanced data validation techniques to ensure the integrity and accuracy of address information, resulting in a significant reduction in delivery errors.
• Employed data management software and tools to streamline workflow and track corrections, contributing to better overall operational performance.
• Developed and maintained comprehensive documentation of data correction procedures, facilitating smooth onboarding and training of new team members.
• Analyzed error trends to identify areas for improvement, leading to targeted initiatives that improved address accuracy rates and customer satisfaction.

PICX

• Image Capture and Extraction: Efficiently process and verify approximately 1,000 packages daily using the PICX system to capture and extract essential package information through high-quality imaging.
• Quality Assurance: Ensure the accuracy of package images and data by systematically correcting and validating any discrepancies to maintain integrity in processing for regions including Pacific, Europe, Canada, and America.
• Queue Management: Streamline package clearance in the operational queue, enhancing throughput and minimizing delays in package handling across multiple geographical regions.
• Technical Proficiency: Utilize advanced imaging software and tools to optimize package tracking and reporting, contributing to overall operational efficiency.
• Team Collaboration: Work closely with cross-functional teams to resolve issues, enhance workflows, and implement best practices for package management.