JEEVAN CHAYAGOND
PROCUREMENT OPERATIONS SPECIALIST
Bengaluru
Summary
Strategic Procurement and Operations Leader with over 8 years of progressive experience in end-to-end procurement management, supplier development, and ERP-SAP-driven process optimization across manufacturing, engineering, and technology sectors. Demonstrated expertise in strategic sourcing, vendor performance management, contract negotiation, and cost optimization, delivering measurable impact on operational efficiency and bottom-line performance. Skilled in process re-engineering and automation initiatives (SAP MM, SRM, Oracle, and SAP HANA) to enhance procurement lifecycle visibility, compliance, and productivity across multi-location operations. Proven ability to lead and mentor cross-functional teams, driving collaboration between procurement, engineering, quality, finance, and logistics functions to ensure business continuity and delivery excellence. Adept at stakeholder management and governance, conducting market trend analyses, risk assessments, and supplier performance reviews to enable data-driven strategic decision-making. Recognized for developing cost-saving strategies, process improvements, and digital transformation initiatives, fostering sustainable supplier relationships and supporting long-term organizational growth. A versatile & quick-learner with strong communication, analytical & organizational skills; well organized with a track record that demonstrates self-motivation & creativity to achieve corporate goals.
Overview
1
1
Language
9
9
years of professional experience
Work History
Procurement Operations Specialist
Accenture
07.2023 - Current
- Leadership & Team Development
- Providing strategic leadership and direction to a team of procurement professionals, ensuring timely execution of deliverables and adherence to quality and performance standards.
- Developing and implementing team productivity enhancement strategies to improve operational efficiency and elevate customer service levels across business functions.
- Conducted performance appraisals and capability assessments, provided constructive feedback, and identified individual development opportunities to foster high-performance culture.
- Creating and delivering training materials and process documentation, ensuring effective onboarding and continuous skill development of team members.
- Procurement Operations & Supplier Management
- Supervising daily procurement operations and ensuring compliance with organizational procurement policies, governance frameworks, and internal audit standards.
- Monitored supplier performance regarding quality, delivery timelines, and service levels, driving continuous improvement through structured evaluations.
- Analyzing market trends and sourcing opportunities to identify new suppliers and innovative solutions that enhance supply chain efficiency and cost competitiveness.
- Overseeing resolution of purchase order and contractual issues, ensuring uninterrupted procurement operations and timely material fulfillment.
- Stakeholder Collaboration & Process Optimization
- Collaborating with internal stakeholders to understand business needs and develop sourcing and procurement strategies aligned with organizational objectives.
- Facilitating cross-functional meetings and communication forums to ensure alignment, transparency, and effective coordination between departments.
- Identified process inefficiencies and operational gaps, led continuous improvement initiatives to enhance consistency, quality, and turnaround time.
- Designing and implementing innovative frameworks for issue and complaint resolution, improving customer satisfaction and service recovery through proactive engagement and governance.
- Received the 'Emerging Team Leader of the Year 2025' award for exceptional leadership and team development.
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Developed and implemented process improvement initiatives to optimize team performance.
- Analyzed operational data to identify trends and recommend actionable solutions.
- Coordinated cross-functional teams to ensure project alignment with strategic objectives.
- Mentored junior team members in best practices and operational procedures.
- Led training sessions on new software systems, increasing user proficiency across departments.
- Facilitated communication between stakeholders to drive project success and operational clarity.
- Managed vendor relationships to ensure quality service delivery and contract compliance.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
- Implemented necessary changes in response to shifting business needs, maintaining a proactive approach to problemsolving.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
- Enhanced team productivity with effective communication strategies and regular performance reviews.
- Established key partnerships both internally and externally that contributed significantly toward achieving organizational objectives.
- Enhanced team productivity with comprehensive training programs on new software tools.
- Fostered culture of continuous improvement by encouraging feedback and innovative ideas from all team members.
- Developed and maintained operational procedures to ensure compliance with industry standards and regulations.
Purchase Engineer
Hical Technologies
12.2022 - 06.2023
- Strategic Procurement & Vendor Management
- Developed and implemented indirect purchasing strategies to achieve cost efficiency, ensure product quality, and align sourcing decisions with organizational objectives.
- Evaluated supplier quotations and bid proposals, conducted comparative analyses, and recommended cost-effective sourcing solutions to optimize procurement spend.
- Reviewed vendor performance, negotiated long-term contracts, and secured favorable terms that contributed to significant cost savings and improved supplier reliability.
- Identified and onboarded new suppliers, while managing relationships with existing vendors to strengthen supplier diversity and maintain business continuity.
- Inventory & Demand Planning
- Monitored inventory levels and executed timely reorder strategies to maintain adequate stock availability while minimizing excess inventory costs.
- Collaborated with cross-functional teams including Finance, Operations, and Engineering to align procurement requirements with project timelines and operational needs.
- Operations & Compliance Governance
- Created and managed purchase orders, tracked deliveries, and resolved discrepancies to ensure on-time and accurate fulfillment of material requirements.
- Conducted market research and benchmarking studies to assess supplier capabilities, pricing structures, and market competitiveness, leading to improved procurement decisions.
Business Analyst (Buyer)
Genpact India Pvt. Ltd.
01.2022 - 07.2022
- Procurement Operations & Order Management
- Issued Purchase Orders (POs) based on demands and Purchase Requisitions (PRs) received from the Engineering and Planning teams, ensuring accuracy, timeliness, and alignment with business requirements.
- Drove Order Acknowledgement and Fulfillment in line with required timelines by collaborating closely with suppliers, logistics partners, and fulfillment teams to maintain supply continuity and delivery performance.
- Managed order acceleration and deferral activities based on requirement urgency, updating the ERP system to reflect changes in supplier promise dates and ensuring real-time visibility across the supply chain.
- Ensured full adherence to Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), maintaining operational discipline and process excellence across procurement operations.
- Supplier Collaboration & Issue Resolution
- Partnered with suppliers to resolve payment discrepancies and outstanding invoices, ensuring timely settlements and sustaining supplier relationships.
- Worked cross-functionally with Warehouse, Sourcing, Quality, and Finance teams to identify and resolve operational bottlenecks and drive alignment across business functions.
- Resolved Material Discrepancies efficiently to avoid fulfillment delays, minimize disruptions, and ensure on-time shipment of critical materials.
Procurement Engineer
Bharat Electronics Ltd.
12.2018 - 12.2021
Project Engineer
Nageen Fab System
02.2018 - 12.2018
Graduate Engineer
Bharat Electronics Ltd.
02.2017 - 02.2018
Design Engineer
Mass Fab Technologies
09.2017 - 09.2017
Education
B.E. - Mechanical Engineering
SBMJCE (Jain University)
Bengaluru01-2014
Skills
MS-Office
SAP HANA
ERP-SAP (MM)
Oracle
CORE COMPETENCIES
- Strategic Sourcing and Leadership
- Category Management
- Cost Optimization
- Supplier & Vendor Management
- Stakeholder Engagement
- Procurement Digitalization & Automation
- Business Continuity Planning
- Cross-functional Coordination
- Team Management
Timeline
Procurement Operations Specialist
Accenture
07.2023 - Current
Purchase Engineer
Hical Technologies
12.2022 - 06.2023
Business Analyst (Buyer)
Genpact India Pvt. Ltd.
01.2022 - 07.2022
Procurement Engineer
Bharat Electronics Ltd.
12.2018 - 12.2021
Project Engineer
Nageen Fab System
02.2018 - 12.2018
Design Engineer
Mass Fab Technologies
09.2017 - 09.2017
Graduate Engineer
Bharat Electronics Ltd.
02.2017 - 02.2018
B.E. - Mechanical Engineering
SBMJCE (Jain University)