Jeevan Jyothi
Hyderbad
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in RCM world. Known for excellent attention to detail and great work ethic.
Overview
18
18
years of professional experience
1
1
Certification
Work History
E Learning Specialist/Senior Process Trainer R
Guidehouse India Private Limited
Thiruvananthapuram
12.2023 - 09.2024
- Responsible for setting up and maintaining the learning platform and contributing to the development of content using SCORM authoring tools like ARTICULATE 360, RISE, CAMTASIA, ADOBE CAPTIVATE, VISIO, etc.
- Developing customized training plans based on process requirements by coordinating with all the departments.
- Effectively worked with subject matter experts to create and update SOPs.
- Developed interactive RCM training modules
- Collaborated with fellow trainers to ensure knowledge of current information.
- Determine instructor student program needs
- Participated in ongoing training and compliance activities.
- Set specific goals for projects to measure progress and evaluate end results.
- Analyzed key performance indicators to identify effective strategies.
Consultant Trainer – Medical Billing
Vee Technologies
11.2021 - 02.2022
- Trained 3 AR Batches
- Conducted end to end AR including Mock calls
- Plan and implement effective training curriculum
- Plan and conduct timely assessments
- Post assessment analysis included special focus on underperformed trainees
- Motivate and inspire the trainees
- Adapting departmental plans and priorities to address operational needs.
Trainer – Medical Coding, & Billing
Aficionado Technologies
05.2021
- Creating Coding training Contents and modules
- Plan and implement an effective training curriculum
- Collaborate with management to identify the training needs
- Schedule and perform pre and post training assessments and monitor progress
- Train fresher’s on end to end RCM in a batch wise manner
- Preparing training materials such as presentations, video modules.
Consultant Trainer Medical Coding
Reventics Pvt Limited
- Creating Coding training Contents and modules
- Plan and implement an effective training curriculum
- Collaborate with management to identify the training needs
- Schedule and perform pre and post training assessments and monitor progress
- Train fresher’s on end to end RCM in a batch wise manner
- Preparing training materials such as presentations, video modules.
Team Lead
Navigant BPM (India) Pvt.Ltd.
07.2016 - 06.2018
- Attending client meetings & updating/training the team on the same
- Work assignment for 20 FTE’s on daily basis as per pre-defined strategy
- Track their productivity & provide the team with necessary feedback whenever required
- To give end to end training regarding the process to the newly hired employees
- Identify, analyze, and interpret trends or patterns in complex data sets
- Making sure that the client SLA’s are met on time
- Work with management to prioritize business and information needs
- Locate and define new process improvement opportunities
- Excellent MS Excel and PowerPoint skills for preparing Graphs, Tables and industry specific presentations.
Senior Coder
Inventurus Knowledge Solutions
Hyderabad
12.2015 - 04.2016
- Coding Evaluation management CPT codes using Medical records internal audits & providing feedback to team
- Working close with the management team in establishing the new project
- Played a key role in mentoring and conducting refresher trainings.
Management Trainee
Genpact
Hyderabad
11.2011 - 11.2015
- Coding Charts using NCCI Edits
- Has been meeting Quality coding goal of averaging 98 to 99 accuracy rate on monthly basis
- Participated in internal educational meetings, client calls to maintain and upgrade coding skills
- Doing internal audits for the team & providing feedback
- Maintaining daily performance and production trackers.
Process Associate
Inventurus Knowledge Solutions
Hyderabad
02.2010 - 11.2011
- Ensured all bills are submitted in a time efficient and accurate manner
- Followed up on unpaid claims and denials
- Prepared and process refunds
- Posted charges and adjustments
- Managed accounts receivable.
Assistant lecturer
Pioneer’s College of Nursing
Hyderabad
03.2007 - 02.2010
Education
SSC -
AP State board
01.2009
BSc Nursing -
NTR University
01.2006
Intermediate -
AP State board
01.2001
Skills
- Corporate Training
- Classroom Facilitation
- Needs Assessment
- New Hire Training
- Cross Training
- Course Development
- Interpersonal Skills
- Stress Management
- Interview Skills
- Time Management
- Business Etiquette
- Team Building
- Leadership Skills
- Communication Skills
- Medical Coding
- Medical Billing
- Training Curriculum Development
- Training Assessment
- Training Materials Preparation
- AR (Accounts Receivable) Training
- Client Management
- Data Analysis
- Process Improvement
- MS Excel
- MS PowerPoint
- CPT Coding
- NCCI Edits
- Quality Coding
- Auditing
- Claims Management
- Refunds Processing
- Accounts Receivable Management
- Lecturing
Certification
- Certified Soft Skill and Corporate trainer, ICBI, SQA (Scottish Qualifications Authority) and Accredited by NABET (for TTT)
- Certified Professional Coder on ICD 10 & 9, AAPC, 2013
Timeline
E Learning Specialist/Senior Process Trainer R
Guidehouse India Private Limited
12.2023 - 09.2024
Consultant Trainer – Medical Billing
Vee Technologies
11.2021 - 02.2022
Trainer – Medical Coding, & Billing
Aficionado Technologies
05.2021
Team Lead
Navigant BPM (India) Pvt.Ltd.
07.2016 - 06.2018
Senior Coder
Inventurus Knowledge Solutions
12.2015 - 04.2016
Management Trainee
Genpact
11.2011 - 11.2015
Process Associate
Inventurus Knowledge Solutions
02.2010 - 11.2011
Assistant lecturer
Pioneer’s College of Nursing
03.2007 - 02.2010
Consultant Trainer Medical Coding
Reventics Pvt Limited
SSC -
AP State board
BSc Nursing -
NTR University
Intermediate -
AP State board
- Certified Soft Skill and Corporate trainer, ICBI, SQA (Scottish Qualifications Authority) and Accredited by NABET (for TTT)
- Certified Professional Coder on ICD 10 & 9, AAPC, 2013
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