JEEVAN P

Highly organized and dependable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Skilled at taking on additional responsibilities to ensure team success and achieve collective goals. Willing to go above and beyond to contribute to a collaborative work environment and drive overall success.

Customer Obsession:

• Find ways to improve the customer experience.
• Go through app ratings/reviews every day, understand the pain points of the customers &
  address them by providing them the resolutions.
• Keep track of social media reviews for the products to keep up / Improve the Quality.

Performance Engineering:

• Set up the Prod scaled down performance test infrastructure for UI, Server & DB layers.
• Handled the performance testing for UI layer using JMeter & Locust tools for simulating the load with
  constant/No constant throughputs based on the requirements.
• Experienced in creating scripts & running them for the REST web services and DB queries.
• Published performance numbers & depicting the Response Time of 90th, 95th, 99th percentile along
  with the load distribution.
• Worked with cloud platforms to manage resources, optimize costs, and ensure the scalability of applications for the load test environments.
• Conduct weekly OpEx meet to review the metrics of App latency, App reviews/ratings, App Crash rates.
• Ensured to maintained the Crashlytics score is > 99.5%
• Ensured to maintain the Pagespeed and Webpagetest score is > 95%

UI Layout Automation:

• Initiated & successfully incorporated UI Layout Automation which is unique in the internet
  industry using Galen Framework built on Selenium.
• With Galen, a typical home page UI testing (Across 4‑5 major browsers, 2‑3 mobile devices /
  tablets) that takes a day or two, takes less than 10 minutes.
• Finds misaligned layout in a web application of a mere 1 px difference as well which bare
  eyes cannot catch.
• Conducted Org wide Tech Talk on Layout Automation @ Altisource.

Functional (App/Web) & API Automation:

@Upstox

• Created and maintain the automated pipelines for CI/CD working with DevOps, seamless execution and completes 5000+ functional automated test cases in 3 hours.
• Achieved 90% API test automation coverage across the tier 1 services.

@ClearTax

• Evaluated the automation framework for Web, mobile and APIs. Achieved 50% coverage across.

@Altisource

• Evaluate, design and guidance to implement test automation frameworks (UI, Functional, BE) with Selenium & REST Assured.
• Lead the test automation efforts to increase the coverage > 80%

Security & Accessibility Testing:

• Prepared high‑level security test cases for the manual execution across teams.
  Owning the security scans like SAST, VAPT & analyze the security reports for each releases, prioritize for the fix
  based on the criticality & ensure to get it fixed, then to production roll out.
• Been active member of the Bug bounty programs at Yahoo!
• Evaluated websites and applications for compliance with accessibility standards like WCAG and ADA.
• Explored various tools and screen readers for testing the accessibility areas.

Regression Releases:

• Handled many parallel projects & regression for each sprints in Scrum to deliver high Quality
  features to production with No or very minimal production defects. Regular lookup on the
  regression test cases & effective usage of automated test cases.
• Reduced the regression effort from 3 working days to 1 working day by prioritizing the test
  cases at Yahoo!.
• Optimized the functional regression cycle from 1 week to 2 days at Upstox.