Jeevan VD
Head of Payments
Hyderabad
Summary
Experienced IT professional with 20+ years of expertise in managing Cards and Payment solutions globally. Certified ISB product management professional with extensive domain support in payment solutions. Highly proficient in project scope development, including budgeting, timelines, and delivery. Effective communicator and relationship manager with the ability to connect with individuals at all business and management levels. Successfully implemented card present features in APAC regions, 2-tier countries, and islands. Demonstrated track record in demand and capacity control.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
6
6
Certifications
4
4
Languages
Work History
Head of Payments (Issuing and Acquiring)
BPC Pvt Ltd
08.2023 - 12.2024
- As a Head of APAC solutions and delivery, I work with APAC customers, banks to integrate with Radar payments, cater the service on BPC owned SAAS platform called smartvista
- Proven experience in implementing end to end solutions
- I possess diverse experience in Cards & Payments including (Issuing, Real-Time Payments, Switch, Acquiring, Tap-to-Phone, QR Payments, Payment Hub, Billing & Invoicing, Risk & Fraud Management, ACS 3D secure, UPI, Netbanking)
Head of Production Support
Fiserv Global Services
08.2018 - 07.2023
- Fiserv’s Payment Solutions application based payment services
- We support merchants process e-commerce transactions or via physical terminal
- Clover / EMV terminal by using SOAP or REST APIs
- Onboarding new merchants, mentoring the implementation delivery within cost and timelines
- Led the development of payment gateway solutions for eComm, Card present, wallet, Netbanking
- Direct Report to Technology Director – Issuing, Acquiring and cards, part of an Agile Methodology based Development team supporting multiple brands, payment types and methods
- Directed value proposition development for major product release of Managed Portfolios
- Identified Product Development and Costing/Production issues proactively and provided recommendations to prevent issue escalation, reduce costs and improve margin
- Ensured successful delivery of complex platform solutions through effective project management and stakeholder communication
- Responsible for the prototype factory: creating and managing demos, prototypes and proof of concepts at Innovation booth and hackathons
- Responsible for redesigning the hosted payment page for all payment channels
- Owner and coordinator of the Fiserv Global Innovation Portal
- Proven tangible savings and cost reduction programs
Associate Development Manager National Accounts
ADP Pvt. Ltd.
01.2013 - 08.2018
- Managed HCM (Human Capital Management) support functions across North America region
- Managed Implementation Engineering for the inhouse applications and products
Assistant Manager - Payments
ADP Pvt. Ltd.
05.2005 - 04.2013
Education
Certified in Fundamental of Payroll -
American Payroll Association
Outbound Learning - undefined
Pegasus
Product Management -
Indian School of Business
07-2023
Masters Program in Business Administration - (CRM)
Indian School of Business And Management
Chennai 05.2006 - 05.2008
Skills
Distribution Channels
Issuing and Acquiring
Product Development
Agile and Waterfall
Certification
Product Management from Indian School of Business
Productskillsandtools
- Kibana
- Grafana
- Adobe Analytics
- DynaTrace
- A/B Testing
- Conjoint Analysis
- Java scripting
- APIs
- Agile
- Scrum
- Waterfall
- Kanban
- Jira
- Github
- Confluence
- Google Analytics
- Microsoft Office
Personal Information
Date of Birth: 02/20/84
Profilesummary - Summary
Seasoned IT professional with over 20 years of experience in managing Product teams in global environment. ISB certified product management professional. Domain support experience in different payment solutions. Highly skilled in developing project scope (budget, timelines and delivery). An effective communicator with excellent relationship management skills with the capability to relate to people at any level of business and management. Implemented card present features in APAC regions, 2 tier countries and islands. Proven results in controlling around demand and capacity.
Timeline
Head of Payments (Issuing and Acquiring)
BPC Pvt Ltd
08.2023 - 12.2024
Head of Production Support
Fiserv Global Services
08.2018 - 07.2023
Associate Development Manager National Accounts
ADP Pvt. Ltd.
01.2013 - 08.2018
Masters Program in Business Administration - (CRM)
Indian School of Business And Management
05.2006 - 05.2008
Assistant Manager - Payments
ADP Pvt. Ltd.
05.2005 - 04.2013
Outbound Learning - undefined
Pegasus
Product Management from Indian School of Business
Masters program in CRM (Customer Relationship Management)
Certified in Fundamental of Payroll from American Payroll Association
Certified in Management Development Program (Executive Development Program For Middle/Senior Level Management)
ITIL V3 Certified
Outbound Learning- Pegasus
Certified in Fundamental of Payroll -
American Payroll Association
Product Management -
Indian School of Business
Similar Profiles
Tim SkinnerTim Skinner
Pest Control Technician at BPC(A)Pest Control Technician at BPC(A)
Birendra KumarBirendra Kumar
Senior Project Manager at BPC Infraprojects pvt.LtdSenior Project Manager at BPC Infraprojects pvt.Ltd
Glenda TabaresGlenda Tabares
Donor Center Technician at BPC Plasma IncDonor Center Technician at BPC Plasma Inc