JEEVANANTHAM DURAISAMY
Tirupur
Summary
Proficient in cultivating customer loyalty and satisfaction through tailored solutions and effective team training. Experienced in expanding customer bases and implementing marketing strategies that drive engagement and operational success.
Overview
11
11
years of professional experience
Work History
Multi Unit Franchise Head
Tata Indicash ATM
Tiruppur
09.2024 - Current
- Managed multiple ATM locations ensuring operational efficiency and compliance.
- Oversaw daily operations for multiple ATM locations, ensuring optimal functionality.
- Oversaw staff training to enhance customer service and operational knowledge.
- Scheduled and coordinated maintenance and repairs for ATM machines, minimizing downtime.
- Coordinated maintenance schedules for ATMs to minimize downtime and service disruptions.
Managing Director
Sparta Broking Pvt Ltd
Coimbatore
06.2017 - 03.2025
- Managed daily operations of a Share Broking franchisee at Motilal Oswal Financial Services Company.
- Evaluated financial data to identify investment opportunities and risks.
- Assisted in developing trading algorithms to enhance competitive advantage in markets.
- Conducted detailed statistical analysis of historical data to identify patterns in the markets.
- Advised traders on portfolio positions based on fundamental analysis of company performance indicators.
- Analyzed price movements and volume trends to pinpoint profitable market opportunities.
- Recruited, trained, and managed team to consistently deliver high-quality customer service.
- Created marketing strategies that increased brand visibility and boosted customer engagement.
Regional Branch Manager
Range Markets(SV),UAE
RangeForex
03.2016 - 12.2024
- Cultivated relationships with customers and business partners to enhance customer loyalty and satisfaction.
- Expanded customer base by acquiring new clients and identifying specific needs to offer tailored products.
- Trained team members to improve customer service skills, resulting in increased customer satisfaction.
- Implemented marketing strategies to promote branch initiatives and services.
- Reviewed monthly reports prepared by branch personnel regarding sales activity, operational performance.
Client Relationship Manager
HF Markets(SV) Group of Companies
HotForex
01.2015 - 02.2016
- Analyzed market trends to identify profitable trading opportunities.
- Developed strategies for futures trading based on fundamental and technical analysis.
- Educated clients on futures trading strategies and market conditions.
- Monitored portfolio performance and adjusted strategies.
- Conducted research on economic indicators affecting futures markets.
- Analyzed client portfolios to ensure they were properly balanced with a mix of long-term and short-term investments.
Education
MBA - (Business Administration And Management)
05-2013
B.com (Computer Application) - Accounting, Finance and Commerce
05-2011
Skills
- Business management
- Financial analysis
- Trading algorithms
- Market research and Data analysis
- Customer relationship management
- Marketing strategy
- Business administration
- Financial management
- Business development
- Account management
Timeline
Multi Unit Franchise Head - Tata Indicash ATM
09.2024 - Current
Managing Director - Sparta Broking Pvt Ltd
06.2017 - 03.2025
Regional Branch Manager - Range Markets(SV),UAE
03.2016 - 12.2024
Client Relationship Manager - HF Markets(SV) Group of Companies
01.2015 - 02.2016
Bharathiar University - MBA, (Business Administration And Management)
Hindustan College of Arts And Science - B.com (Computer Application), Accounting, Finance and Commerce