Detail-focused Computer Support Specialist with 4 years employing knowledgeable, research-intensive approach to computer hardware and software problem resolution. Expert at performing complex IT troubleshooting and resolution projects. Thorough monitoring of equipment and application performance to meet organizational performance thresholds. Resourceful tracking of industry technology trends and self-observed issue-resolution activity for standards adoption and IT documentation.
Hi, I’m
Jeevan Reddy Banda
Service Desk Engineer
Hyderabad ,Telangana
Summary
Overview
4
year of professional experience
Work History
Genpact Hyderabad
Senior Process Associate
05.2023 - Current
Job overview
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Education
Vardhaman College of Engineering Shamshabad
Bachelor Of Technology from Mechanical Engineering
09.2014 - 05.2018
University Overview
Skills
Customer service expert
undefinedTimeline
Senior Process Associate
Genpact
05.2023 - Current
Vardhaman College of Engineering
Bachelor Of Technology from Mechanical Engineering
09.2014 - 05.2018
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