Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jeevan Reddy Banda

Service Desk Engineer
Hyderabad ,Telangana

Summary

Detail-focused Computer Support Specialist with 4 years employing knowledgeable, research-intensive approach to computer hardware and software problem resolution. Expert at performing complex IT troubleshooting and resolution projects. Thorough monitoring of equipment and application performance to meet organizational performance thresholds. Resourceful tracking of industry technology trends and self-observed issue-resolution activity for standards adoption and IT documentation.

Overview

4
year of professional experience

Work History

Genpact
Hyderabad

Senior Process Associate
05.2023 - Current

Job overview

  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.

Education

Vardhaman College of Engineering
Shamshabad

Bachelor Of Technology from Mechanical Engineering
09.2014 - 05.2018

University Overview

Skills

Customer service expert

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Timeline

Senior Process Associate
Genpact
05.2023 - Current
Vardhaman College of Engineering
Bachelor Of Technology from Mechanical Engineering
09.2014 - 05.2018
Jeevan Reddy BandaService Desk Engineer