JEEVAN SAI
Salesforce Developer
Hyderabad,TG
Summary
Salesforce development professional with strong background in creating and optimizing CRM solutions. Skilled in Apex, Visualforce, and Lightning components, ensuring efficient and scalable implementations. Focused on team collaboration and adaptability to changing project needs, consistently delivering high-quality results. Known for effective problem-solving and results-driven approach.
Overview
5
5
years of professional experience
6
6
Certifications
Work History
Senior Salesforce Developer
Wipro LTD
11.2021 - Current
- Customized user interfaces according to specific departmental needs while maintaining a consistent overall experience across the platform.
- Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
- Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
- Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
- Supported organizational growth by configuring scalable solutions within Salesforce and providing guidance on best practices for future expansion.
- Proved successful working within tight deadlines and a fast-paced environment.
- Reduced manual workload for sales team members with the creation of time-saving automated email templates and document generation tools.
- Migrated all the classic applications to the Lightning version.
- Worked on Apex Triggers, Aura Components, and Controllers for the Lightning migration.
- Also decommissioned all the workflows and process builders and created flows for the same functionality in the org as it has decomissioned from salesforce.
Associate Consultant
Omega Health Care
02.2019 - 02.2020
- Collaborated closely with cross-functional teams to devise effective strategies and action plans for clients'' businesses.
- Provided advice, made recommendations and implemented problem-solving strategies when business needed to re-energize.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Had colabrated with the customers on daily basis as a sipport in resolving the customer issues
Education
B - Tech - Information Technology
Madanapalle institute of technology and sciences (JNTU Anantapur)
Skills
Security Settings
Troubleshooting
System Integration
Debugging
Salesforce testing
Salesforce Classic and Lightning experience
Process Automation (Workflow Rules, Process Builder,Flows)
Technical Skills
SOQL (Salesforce Object Query Language)
Apex class, Visualforce and Aura Component Basics
Data Loader, Workbench, Import Wizard, Salesforce Inspector
Change Set Management
Integrations with Third-Party Applications
Project Management & Communication
Stakeholder Communication
Certification
Salesforce Certified Administrator
Timeline
Senior Salesforce Developer
Wipro LTD
11.2021 - Current
Associate Consultant
Omega Health Care
02.2019 - 02.2020
B - Tech - Information Technology
Madanapalle institute of technology and sciences (JNTU Anantapur)
AWARDS AND ACHIEVEMENTS
Habit Flagbearer - Being Responsive, Five Habits Champion, Inspiring Performance, Habit Flagbearer - Building Trust, Trailhead - Ranger with 104 Badges
HANDS ON EXPERIENCE
- Developed and customized applications in Salesforce using Apex, SOQL, and Lightning Web Components (LWC)
- Built Apex Triggers and Classes to automate business logic and ensure data integrity
- Requirement analysis, discussion with Client team daily scrum calls and working with team members to implement the same.
- Resourceful and a highly motivated individual with a proven track record in Customer Experience analytic by proposing new enhancements in business flows.
- Projects Experience building in Custom objects, Custom fields, Custom Tabs. Extensive experience in using declarative features like validation rules, workflows, approval process, sharing rules, automation for satisfying complex business process automation.
- Having very good Knowledge on creating Salesforce Business Reports and Dashboards. Having good knowledge on creating Flows .
- Hands on experience on Apex Data Loader, Import Wizard, custom Metadata Types and Custom Settings.
- Wrote test classes with high code coverage to support deployment and maintain code quality
- Provided Hypercare Support after the releases of the application whenever it is required.
- Involved in the client meetings on weekly basis and has discussions about the requirements and the team performances.
- Conducted training sessions to the business users on how to use the applications after the major releases.
- Provided new ideas to the lead and the delivery managers to develop in the applications to get the user more user friendly in using the salesforce applications.
- Respond and resolve incidents identified through salesforce monitoring and ensure the incident management process is running intact and do periodic changes to improve the processes along with Perform problem and change management.
- Deployed applications using Change Sets and/or CI/CD tools
- Coordinated communication between different services like informatica, Dell Boomi regarding any updates or changes in the system Integration.