Summary
Overview
Work History
Education
Skills
Timeline
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Jeevesh Mishra

Bangalore,Karnataka

Summary

Results-driven Software Engineer with 2+ years of experience developing and optimizing enterprise-level applications. Skilled in full-stack development with expertise in Java, JavaScript.

Overview

3
3
years of professional experience

Work History

Engineer II

American Express, Bangalore
05.2024 - Current
  • Led strategic infrastructure development and expansion for multi-market operations, reducing system latency and accelerating service delivery timeframes across 2 international regions
  • Developed and integrated IVR speech-to-text transcription system for real-time call analysis, improving customer service response times by 25
  • Implemented LDAP integration with Active Directory for user authentication and call transcription authorization
  • Framework/Library Used - Vertx, Redis, Kafka, Oracle

Engineer III

American Express
08.2022 - 05.2024
  • Automated API, SQL, and Tableau job execution workflows using American Express BPMN tool (ACE), eliminating manual triggers and saving 10+ work hours weekly
  • Migrated 2 critical services from eCP to Hydra cloud, reducing operational costs by 40% and increasing service performance by 35%
  • Refactored application architecture by migrating filter logic from UI to API, resulting in 30% performance improvement for single filter operations and exponential gains for multi-filter selections
  • Developed interactive data visualization dashboard using D3.js to display various chart metrics (Bar, StackedBar, Pie, Table) with export functionality to Excel, PDF, and PowerPoint
  • Implemented time-based metric views (Monthly, Quarterly, Yearly) to enhance data analysis capabilities
  • Framework/Library Used - Springboot, React, GraphQL, Redux, Microsoft SQL Server

Education

Bachelor of Technology - Computer Science and Engineering

National Institute of Technology
Allahabad
05-2022

Skills

  • Languages: C/C, Java, JavaScript, SQL
  • Technologies & Tools: Springboot, React, Redux, NodeJS, REST, GraphQL, D3, Reactive Programming, Vertx, Redis, Kafka, JUnit, Jest and RTL, Rally, Jira, Jenkins, Git, GitHub, ServiceNow

Timeline

Engineer II

American Express, Bangalore
05.2024 - Current

Engineer III

American Express
08.2022 - 05.2024

Bachelor of Technology - Computer Science and Engineering

National Institute of Technology

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Jeevesh Mishra