Jeevesh Mishra
Bangalore,Karnataka
Summary
Results-driven Software Engineer with 2+ years of experience developing and optimizing enterprise-level applications. Skilled in full-stack development with expertise in Java, JavaScript.
Overview
3
3
years of professional experience
Work History
Engineer II
American Express, Bangalore
05.2024 - Current
- Led strategic infrastructure development and expansion for multi-market operations, reducing system latency and accelerating service delivery timeframes across 2 international regions
- Developed and integrated IVR speech-to-text transcription system for real-time call analysis, improving customer service response times by 25
- Implemented LDAP integration with Active Directory for user authentication and call transcription authorization
- Framework/Library Used - Vertx, Redis, Kafka, Oracle
Engineer III
American Express
08.2022 - 05.2024
- Automated API, SQL, and Tableau job execution workflows using American Express BPMN tool (ACE), eliminating manual triggers and saving 10+ work hours weekly
- Migrated 2 critical services from eCP to Hydra cloud, reducing operational costs by 40% and increasing service performance by 35%
- Refactored application architecture by migrating filter logic from UI to API, resulting in 30% performance improvement for single filter operations and exponential gains for multi-filter selections
- Developed interactive data visualization dashboard using D3.js to display various chart metrics (Bar, StackedBar, Pie, Table) with export functionality to Excel, PDF, and PowerPoint
- Implemented time-based metric views (Monthly, Quarterly, Yearly) to enhance data analysis capabilities
- Framework/Library Used - Springboot, React, GraphQL, Redux, Microsoft SQL Server
Education
Bachelor of Technology - Computer Science and Engineering
National Institute of Technology
Allahabad05-2022
Skills
- Languages: C/C, Java, JavaScript, SQL
- Technologies & Tools: Springboot, React, Redux, NodeJS, REST, GraphQL, D3, Reactive Programming, Vertx, Redis, Kafka, JUnit, Jest and RTL, Rally, Jira, Jenkins, Git, GitHub, ServiceNow
Timeline
Engineer II
American Express, Bangalore
05.2024 - Current
Engineer III
American Express
08.2022 - 05.2024
Bachelor of Technology - Computer Science and Engineering
National Institute of Technology
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