Jeevraj P Verma
Bengaluru
Summary
Seasoned Inflight Supervisor with background in managing cabin crew operations, ensuring passenger comfort, safety, and satisfaction. Strong leadership skills with the ability to mentor junior staff members and streamline workflow processes for optimal team performance. Demonstrated record of implementing successful strategies that enhance customer service experience and improve operational efficiency.
Overview
12
12
years of professional experience
Work History
Inflight Manager
AKASA AIR (I) LTD
Bangalore
07.2022 - Current
- Supervised inflight teams to ensure exceptional passenger service quality.
- Coordinated cabin crew assignments and managed operational workflows effectively.
- Conducted safety briefings and ensured compliance with aviation regulations.
- Operated Boeing 737 MAX 800/8200 aircraft for safe and efficient flight operations.
Senior Cabin Crew (Inflight Manager)
Go First Airlines (I) LTD
Bangalore
12.2017 - 06.2022
- Flight Attendant (Cabin Crew) from 2017-2019
- Operated Airbus A320 CEO and NEO aircraft, ensuring compliance with safety protocols and delivering exceptional passenger service
- Supervised daily operations to ensure compliance with aviation safety regulations.
- Coordinated team schedules to optimize workforce efficiency and productivity.
- Developed training programs for new employees on operational procedures and policies.
Customer Service Executive
Spice Jet
Bangalore
08.2016 - 12.2017
Customer Service Executive
Air Pegasus
Bangalore
12.2015 - 08.2016
Customer Service Officer (Ramp)
Indigo AIRLINES (Inter Globe Aviation)
Bangalore
08.2014 - 08.2015
Education
Bachelor of Business Administration - BBA
MIBM GLOBAL. MATRIX INSTITUTE OF BUSINESS MANAGEMENT.
Bengaluru01-2016
12th -
SRN ADARSH COLLEGE
Bangalore01-2013
10th (SSLC) -
Vishal English School
Bangalore01-2011
Skills
- Inflight problem-solving
- Passenger management
- Cabin security
- Flight safety
- Emergency procedures
- Safety equipment inspection
- Assisting with luggage
- Special Needs Assistance
- Executing pre-flight duties
- Handling emergencies
- Administering first aid
- First aid proficiency
- Crew coordination
- Quality assurance
- Training oversight
- Decision making
- Problem solving
- Efficient teamwork
- Team leadership
- Strong communication
- Leadership excellence
- Customer service
- Customer focused
- Service excellence
- VIP service coordination
- Effective communicator
- Strong communication
- Cultural communication
- Conflict management
- Effective messaging
- Accountability
- Aircraft operations
- Language skills
- First aid proficiency
- Leadership excellence
Skill Sets
- Excellent communication skills
- Leadership quality
- Team management
- Customer service
Languages
- Hindi
- Kannada
- English
- Hindi
- Kannada
Hobbies and Interests
- Playing Cricket
- Cooking
- Listening Music
Disclaimer
I hereby declare that the above given information is true to my best of the knowledge.
Personal Qualifications
- Bachelor of Business Administration, BBA, MIBM GLOBAL, MATRIX INSTITUTE OF BUSINESS MANAGEMENT, Distance Education, 08/01/13, 05/31/16
- 12th, SRN ADARSH COLLEGE, Bangalore, 06/01/11, 05/31/13
- 10th (SSLC), Vishal English School, Bangalore, 06/01/10, 05/31/11
Personal Information
- Height: 174cm
- Weight: 69kg
- Passport Number: N3433215
- Father's Name: Mr. Prem Prakash B Verma
- Mother's Name: Mrs. Shobha P Verma
- Blood Group: A+ve
- Date of Birth: 04/23/95
Timeline
Inflight Manager
AKASA AIR (I) LTD
07.2022 - Current
Senior Cabin Crew (Inflight Manager)
Go First Airlines (I) LTD
12.2017 - 06.2022
Customer Service Executive
Spice Jet
08.2016 - 12.2017
Customer Service Executive
Air Pegasus
12.2015 - 08.2016
Customer Service Officer (Ramp)
Indigo AIRLINES (Inter Globe Aviation)
08.2014 - 08.2015
Bachelor of Business Administration - BBA
MIBM GLOBAL. MATRIX INSTITUTE OF BUSINESS MANAGEMENT.
12th -
SRN ADARSH COLLEGE
10th (SSLC) -
Vishal English School