Jefferson Fernandes
Mumbai
Summary
An incisive professional with over 8 years of experience in Operations & Supervision involving Food & Beverage Management in the hospitality sector with leading brands. A focused, guest-oriented approach with excellent relationship management skills and efficiency in dealing with guests of different portfolio. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
17
17
years of professional experience
Work History
Bartender
Barjockey Bartending Institute & Events
02.2018
- Responsible for bartending and management both front and back end, handling various company events and parties.
Bar Attendant
Carnival cruises
05.2023 - Current
- Assures an excellent table service, promotes new sales in order to increase the Bar revenue and improve guests satisfaction in accordance with the Bar manual
- Cleans and sets up the assigned Bar Lounge with the proper materials and sanitation rules to guarantee the beginning of the service.
Kitchen Utility
MSC cruises
04.2022 - 11.2022
- Dishwashing of chinaware and maintenance of all galley equipment and tools
- Daily cleaning of wash area and all galley sections
- Active assistance with preparation works
- Implementation of our quality standards in the galley
- Compliance with HACCP requirements and labelling.
Assistant Restaurant Manager
The Orchid Hotel Pune Pvt. Ltd.
11.2017 - 12.2017
- Responsible for overseeing the hotel operations and upholding service levels for a Four Diamond Standards during the shift
- Inculcated my experience to supervise staff and in turn improve the operations and performance of the hotel.
Manager
Gee Lee Chinese
08.2013 - 11.2017
- Managed front and back end of various duties for facilitation of smooth operations throughout the restaurant
- Provide highest level of customer service with a positive and professional attitude
- Oversee the training needs, inventory control, supply orders and other logistics.
Assistant Manager
The Comedy Store
02.2011 - 06.2013
- Managing staff and food service to the guests at the theatre.
Sr. Team Member Executive F&B Service
The Chambers
04.2008 - 11.2010
- In charge of taking orders and serving food in restaurants and also maintaining a high customer service.
Steward
Saffron Spice
01.2007 - 02.2008
- Due to effective communication skills, started my professional experience by working as a Steward and was responsible for taking and serving orders.
Education
Higher Secondary Certificate -
Delhi Board of Secondary & Higher Secondary Schooling
Secondary School Certificate - undefined
Delhi Board of Secondary & Higher Secondary Schooling
Skills
Adapt at providing service operations, understanding guest requirements and providing services accordingly
undefinedDesignation Applied
Bar Waiter
Additional Information
C-1D Visa Valid for 4 years, Personal survival Techniques, Fire prevention and Fire fighting, Elementary first AID, Personal safety and Social Responsibilities, Passenger ship familiarization, Indian CDC, Panama CDC
Personal Information
Date of Birth: 04/13/88
Playing football
I love to play football
Timeline
Bar Attendant
Carnival cruises
05.2023 - Current
Kitchen Utility
MSC cruises
04.2022 - 11.2022
Bartender
Barjockey Bartending Institute & Events
02.2018
Assistant Restaurant Manager
The Orchid Hotel Pune Pvt. Ltd.
11.2017 - 12.2017
Manager
Gee Lee Chinese
08.2013 - 11.2017
Assistant Manager
The Comedy Store
02.2011 - 06.2013
Sr. Team Member Executive F&B Service
The Chambers
04.2008 - 11.2010
Steward
Saffron Spice
01.2007 - 02.2008
Higher Secondary Certificate -
Delhi Board of Secondary & Higher Secondary Schooling
Secondary School Certificate - undefined
Delhi Board of Secondary & Higher Secondary Schooling
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