Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jeffery Coy

Newburgh

Summary

Dynamic customer service professional with a robust background in cash handling and customer relations, recognized for delivering prompt and precise service. Extensive knowledge of policies and procedures ensures compliance while effectively addressing customer complaints and enhancing satisfaction. Dedicated team player committed to fostering a welcoming café environment, skilled in crafting specialty coffee and tea beverages while maintaining an organized workspace. Eager to leverage expertise in a challenging role that demands exceptional communication and problem-solving abilities in fast-paced settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Brewista

7 Brew
Newburgh, IN
01.2026 - Current
  • Prepared high-quality beverages following standard recipes and customer preferences.
  • Maintained cleanliness and organization of work area to ensure efficient service.
  • Provided exceptional customer service while effectively handling transactions.

SUMMER CAMP COUNSELOR

Camp Illiana
Washington, IN
06.2019 - Current
  • Assisted campers with problem-solving and conflict resolution.
  • Educated campers through games and explorations.
  • Displayed enthusiasm for teaching new concepts, which motivated others to learn more.

Assistant Resident Director

Oakland City University
Oakland City, IN
07.2023 - 05.2026
  • Managed a residential community of students
  • Trained and mentored new RAs
  • Coordinated resident activities, fostering community engagement and inclusivity among diverse student populations.
  • Coordinated resident engagement programs to enhance community involvement and student satisfaction.

CASHIER

Buehler's IGA
Oakland City, IN
09.2022 - 08.2025
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Provided efficient and courteous service to customers.

Education

Bachelor of Arts - University Studies

Oakland City University
Oakland City, IN
5 2026

Minor - Servant Leadership

Oakland City University
Oakland City
5 2026

Skills

  • Positive attitude
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Adaptable and flexible
  • Customer satisfaction
  • Team leadership
  • Cash handling

Accomplishments

    Difference Maker - Bethany Christian Church

    Chapel Worship Leader - Oakland City University

    Student Ambassador - Oakland City University

Certification

  • Canvas For Work
  • Canvas Essentials
  • Master of Public Speaking and Presentation Skills

Timeline

Brewista

7 Brew
01.2026 - Current

Assistant Resident Director

Oakland City University
07.2023 - 05.2026

CASHIER

Buehler's IGA
09.2022 - 08.2025

SUMMER CAMP COUNSELOR

Camp Illiana
06.2019 - Current

Minor - Servant Leadership

Oakland City University

Bachelor of Arts - University Studies

Oakland City University
Jeffery Coy