Jeffery DeVault
Danville
Summary
Diligent Product Owner with an extensive background in product development, requirements elicitation, backlog grooming, and sprint planning. Successfully led cross-functional teams to deliver high-impact products aligned with business goals. Demonstrated expertise in agile methodologies and effective communication with diverse teams.
Overview
21
21
years of professional experience
Work History
Product Owner/Sr. Business Analyst
Allied Solutions
03.2023 - Current
- Company Overview: Allied Solutions
- Translating product managers’ strategies to tasks for development, and ensuring that the product vision and goals are clear
- Serving as a liaison between product and development, and staying accessible to answer questions and resolve issues
- Collaborating with the development team, the stakeholders, and the customers, and participating in planning and review sessions
- Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution.
- Focused on building critical features up front in order to identify constraints and technical challenges.
Senior Business Systems Analyst
Capstone IT
02.2021 - 03.2023
- Achieved successful system deployments by coordinating cross-functional teams throughout all stages of development.
- Conducted comprehensive testing processes for quality assurance, minimizing post-deployment issues and improving end-user satisfaction.
- Elicited and clearly documented business and system requirements.
- Implemented security measures to protect sensitive company information, adhering to industry standards and regulations.
- Provided expert-level support to end-users in troubleshooting technical issues, promoting a positive user experience across various business functions.
- Reduced project completion time by employing Agile methodologies and effective project management strategies.
- Improved business process efficiency by analyzing and optimizing existing systems.
- Collaborated with IT and business teams to ensure technology solutions aligned with strategic goals.
- Facilitated stakeholder meetings to gather requirements, ensuring solutions met business needs and user expectations.
- Enhanced team productivity with introduction of agile methodologies, leading to more efficient project management practices.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Collaborated with upper management to drive strategy and implement new processes.
Product Owner/Senior Business System Analyst
Salesforce
10.2019 - 02.2021
- Negotiated detail requirements and solution design tradeoffs
- Work with agile/scrum teams to manage current and future sprints
- Write user stories and acceptance criteria using Jira (Gherkin)
- Participated in Agile scrum team responsible as central subject matter expert
- Guided internal customers through the entire project lifecycle
- Worked virtual and global cross functional teams from across the globe
- Created UAT/Production release documents
Senior Business Systems Analyst/Product Owner
LabCorp
03.2018 - 10.2019
- Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
- Provided expert-level support to end-users in troubleshooting technical issues, promoting a positive user experience across various business functions.
- Provided and supported implementation of business solutions by identifying business needs and carrying out necessary practices and processes.
- Reduced project completion time by employing Agile methodologies and effective project management strategies.
- Improved systems by studying current practices and designing modifications.
- Conducted interviews with potential clients to assess system performance needs, budgets and other factors.
- Enhanced overall system performance by identifying bottlenecks and implementing targeted optimizations based on detailed analysis findings.
- Led efforts to ensure compliance with regulatory guidelines in system design and implementation processes across the organization.
- Facilitated stakeholder meetings to gather requirements, ensuring solutions met business needs and user expectations.
- Increased operational efficiency by automating routine processes, allowing staff to focus on higher-value tasks.
- Led cross-functional teams to deliver complex system integrations, ensuring seamless data flow across platforms.
- Enhanced team productivity with introduction of agile methodologies, leading to more efficient project management practices.
Senior Business Systems Analyst/Product Manager
Department of Child Services
03.2013 - 03.2018
- Developed product documentation to communicate upcoming features and products to internal teams.
- Coordinated design meetings and decisions with internal departments and teams.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Implemented Agile methodologies for more efficient project management and team collaboration.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Prioritized roadmap in order to achieve product goals and metrics.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Coordinated project planning and execution with team members and team leads.
Product Manager
HCL America
02.2011 - 03.2013
- Mentored junior staff members on best practices in product management to enhance overall team performance.
- Established clear communication channels between departments involved in product development; promoting collaboration that resulted in better products being developed.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
- Led cross-functional teams for successful product launches, resulting in increased market share.
- Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
- Processed incoming bug report analyses to design software update roadmaps.
- Streamlined internal processes by implementing best practices in product management, increasing team efficiency and productivity.
- Oversaw product design and roadmap and coordinated aspects of development and rollout.
- Identified productivity bottlenecks and devised innovative solutions while remaining conservative with resources.
- Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
- Met strict deadlines, coordinating moving parts in product team and orchestrating well-designed flow.
- Designed and coordinated processes applicable to numerous projects for design efficiency and continuity.
Senior Business Analyst/Business Transition Lead
Department of Workforce Development
01.2004 - 02.2011
- Participated in agile sprint planning sessions, providing valuable input from a QA perspective during backlog grooming discussions.
- Reduced defects in production releases by conducting thorough manual and automated testing.
- Championed a customer-centric approach, collaborating closely with stakeholders to understand their needs and deliver tailored solutions.
- Collaborated with cross-functional teams to implement company-wide initiatives aimed at driving business growth.
- Mentored junior analysts, providing guidance on best practices and fostering a culture of continuous learning.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Education
Associate of Applied Science - Business Management
Ivy Tech Community College of Indiana
Indianapolis, IN05-2012
Skills
- Business analysis
- User story creation (Gherkin)
- Root-cause analysis
- Project management
- Release planning
- Roadmap development
- Product lifecycle management
- Product backlog management
- Scrum methodology
- Requirements elicitation
- Agile methodology
- JIRA
Timeline
Product Owner/Sr. Business Analyst
Allied Solutions
03.2023 - Current
Senior Business Systems Analyst
Capstone IT
02.2021 - 03.2023
Product Owner/Senior Business System Analyst
Salesforce
10.2019 - 02.2021
Senior Business Systems Analyst/Product Owner
LabCorp
03.2018 - 10.2019
Senior Business Systems Analyst/Product Manager
Department of Child Services
03.2013 - 03.2018
Product Manager
HCL America
02.2011 - 03.2013
Senior Business Analyst/Business Transition Lead
Department of Workforce Development
01.2004 - 02.2011
Associate of Applied Science - Business Management
Ivy Tech Community College of Indiana
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