Jeffrey Hoffman
Fort Wayne
Summary
Dynamic leader with 23 years at Chick-fil-A, driving revenue growth from $1M to $13M. Expert in customer service and team building, fostering a culture of excellence and community engagement. Proven ability to prioritize and manage operations effectively, enhancing profitability and customer satisfaction through strategic decision-making.
Overview
2027
2027
years of professional experience
Work History
Administrator/Teacher
Christian Music Ministroes ,Inc.
Owner/Operator
Chick-fil-A
Fort Wayne, IN
09.2002 - Current
Chick-fil-A Jefferson Pointe for 16 years. Revenue increase from $1,000,000 to $7,000,000.
Chick-fil-A Coliseum Blvd 7 years and currently owning and operating this store.
Revenue increase $7,000,000 - $13,000,000.
Cultivated a customer-centric culture, prioritizing service excellence and community engagement to drive profitability.
Owner
Servant Vending
Fort Wayne, IN
09.2000 - 08.2002
Provided vending service to over a dozen locations .
Associate Pastor
Ceina Grace Missionary
Celina, OH
08.1980 - 09.1982
- Led weekly worship services, fostering community engagement and spiritual growth.
- Developed and implemented educational programs for diverse congregation demographics.
- Provided pastoral care through counseling and support for members in need.
- Coordinated outreach initiatives, increasing community awareness of church services.
Education
Master of Science - Masters of Divinity
Westminster Seminay
Philadelphia, PA05-1980
Skills
- Customer service
- Decision-making
- Team building and leadership
- Personable and approachable
- Conflict resolution
- Work Planning and Prioritization
- Time management
- Relationship development
Timeline
Owner/Operator
Chick-fil-A
09.2002 - Current
Owner
Servant Vending
09.2000 - 08.2002
Associate Pastor
Ceina Grace Missionary
08.1980 - 09.1982
Administrator/Teacher
Christian Music Ministroes ,Inc.
Master of Science - Masters of Divinity
Westminster Seminay